This document outlines an agenda for a UX research training session. It covers the history of UX research and different research methods including qualitative and quantitative approaches. Specific techniques are discussed like contextual inquiry, card sorting, and various analysis methods. The importance of asking good questions, choosing appropriate methods, and effectively communicating findings is emphasized. Research is framed as an ongoing process that should inform every stage of product development.
Content Design: Where IA and content strategy convergeBrain Traffic
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Description
In a digital world that’s flooded with content, it’s important to adopt a grounded approach for content strategy and management. Content design is an essential place to begin your journey to content maturity. In this workshop, Meghan Casey clarifies the role of content design for websites and empowers you with a practical framework and useful tools gleaned from her book, The Content Strategy Toolkit.
It’s hard to improve your content without a solid understanding of how your content performs with your users. This workshop will introduce you to a three-pronged approach to measuring content effectiveness. We will cover:
- A framework to define what success looks like and how to measure it
- Content testing methods that go beyond heuristics and analytics
- Measurement reports you can act upon
Who should attend: This workshop is for people who have been tasked with demonstrating how well content is working, or who are looking to improve content relevance for users.
Presented by Bill Siemers and Meghan Casey at Confab Intensive.
You can see and hear this presentation at: https://gathercontent.com/resources/lightning-fast-content-design-101
It's a very fast introduction to content design as discussed with Gather Content on 12th January, 2017.
Content Strategy for Mobile Apps | #ConfabCentral 2017Melanie Seibert
UDPATE: Evernote had professional note-takers at this talk—read their notes here: https://www.evernote.com/pub/evernote_examples/confabcentral2017#st=p&n=67344f5e-434f-4f48-96d3-034f9ebfb881
We all love clever app interfaces—but what about the complex content ecosystem in which every mobile app lives? In this talk, you’ll learn about the multiple areas of an iOS or Android app that require a content strategist’s touch, from push notifications to app store listings.
When you understand the content strategy connections between app touchpoints, you’ll have the power to help shape a stellar user experience that will make any app shine.
An overview of Google Analytics from setup and installation to terminology, campaign tagging, and how to use Google Analytics to answer business questions such as who your visitors are and what they're doing on your site.
Getting Started with Content Strategy | General AssemblyMelanie Seibert
I taught this introductory Content Strategy course at General Assembly in 2015-2016. It focuses on what makes content usable, and how to incorporate Content Strategy into all phases of a User Experience Design process.
Want to learn more about Content Strategy? Sign up for my free email course on Becoming a Content Strategist: http://prosekiln.com/courses/become-a-content-strategist/.
What Do Users Really Think? Surveying Users About Your Help Contentpatricia_gale
You explore the product. You interview SMEs. You write until your fingers cramp. You polish. You publish. And…then what?
Do users use your beautiful documentation? Do they like it? Do they find it useful? How do you know? Ask them! Learn how to conduct a user survey to understand customer satisfaction with your learning content. Who should attend: Technical communicators of all stripes who want to understand what users think of their content, with the goal of improving the content, its findability, and/or usability.
Content Design: Where IA and content strategy convergeBrain Traffic
Add to Google Calendar
Description
In a digital world that’s flooded with content, it’s important to adopt a grounded approach for content strategy and management. Content design is an essential place to begin your journey to content maturity. In this workshop, Meghan Casey clarifies the role of content design for websites and empowers you with a practical framework and useful tools gleaned from her book, The Content Strategy Toolkit.
It’s hard to improve your content without a solid understanding of how your content performs with your users. This workshop will introduce you to a three-pronged approach to measuring content effectiveness. We will cover:
- A framework to define what success looks like and how to measure it
- Content testing methods that go beyond heuristics and analytics
- Measurement reports you can act upon
Who should attend: This workshop is for people who have been tasked with demonstrating how well content is working, or who are looking to improve content relevance for users.
Presented by Bill Siemers and Meghan Casey at Confab Intensive.
You can see and hear this presentation at: https://gathercontent.com/resources/lightning-fast-content-design-101
It's a very fast introduction to content design as discussed with Gather Content on 12th January, 2017.
Content Strategy for Mobile Apps | #ConfabCentral 2017Melanie Seibert
UDPATE: Evernote had professional note-takers at this talk—read their notes here: https://www.evernote.com/pub/evernote_examples/confabcentral2017#st=p&n=67344f5e-434f-4f48-96d3-034f9ebfb881
We all love clever app interfaces—but what about the complex content ecosystem in which every mobile app lives? In this talk, you’ll learn about the multiple areas of an iOS or Android app that require a content strategist’s touch, from push notifications to app store listings.
When you understand the content strategy connections between app touchpoints, you’ll have the power to help shape a stellar user experience that will make any app shine.
An overview of Google Analytics from setup and installation to terminology, campaign tagging, and how to use Google Analytics to answer business questions such as who your visitors are and what they're doing on your site.
Getting Started with Content Strategy | General AssemblyMelanie Seibert
I taught this introductory Content Strategy course at General Assembly in 2015-2016. It focuses on what makes content usable, and how to incorporate Content Strategy into all phases of a User Experience Design process.
Want to learn more about Content Strategy? Sign up for my free email course on Becoming a Content Strategist: http://prosekiln.com/courses/become-a-content-strategist/.
What Do Users Really Think? Surveying Users About Your Help Contentpatricia_gale
You explore the product. You interview SMEs. You write until your fingers cramp. You polish. You publish. And…then what?
Do users use your beautiful documentation? Do they like it? Do they find it useful? How do you know? Ask them! Learn how to conduct a user survey to understand customer satisfaction with your learning content. Who should attend: Technical communicators of all stripes who want to understand what users think of their content, with the goal of improving the content, its findability, and/or usability.
Are your words working? Creating and sustaining a content-focused research pr...UXDXConf
Your content team needs to be confident which specific words and phrases are resonating with your audience. And wouldn’t it be ideal to learn which words work before you launch your project or product? In this energizing, hands-on session, you’ll learn methods and tools for objectively evaluating how your customers are reacting to your writing—and most importantly, why they’re responding the way they are.
This is not “regular” UX research with prototypes of both content and visual design. It’s content-only research that helps you pinpoint the just-right words for successful, friction-free user experiences and stronger business results.
And Then Google Declared: "Only Those Who Put in the Hard Work Will Show Up in Search Results"
Optimizing your website for search used to be a task for web developers. But SEO has come a long way in its brief history. All the tricks that once fooled Google will now most likely get you dropped completely off the results pages. The good news is that the tactics that actually work today are things anyone can do. SEO is no longer a mystery—it’s just hard work.
Learn how to do the right work by tuning in to this free archived webinar. Aptera’s Director of Digital Marketing Services Ron Mattocks will share what steps you can take to bring in more traffic than any of your competitors are getting. You’ll learn:
- Why the marketing team should be driving your SEO efforts instead of developers
- The single most important consideration that will influence your SEO performance for better or worse
- Why the steps for building an effective SEO strategy are super easy but no one wants to follow them
- How searching for the SEO silver bullet will only shoot you in the foot
Does Your Content Work for People? Essentials for Evaluating Your Client's Co...GatherContent
Does your content work? It's a simple question. But, getting the answers can be a complex chore. Learn the essentials of assessing whether your content, or your client's content, has impact from Colleen Jones.
You can watch the full video session at:
http://blog.gathercontent.com/colleen-jones-webinar-evaluating-content
Check out Colleen's website at:
http://www.content-science.com/
Her tool, ContentWRX
http://www.contentwrx.com
Why it’s necessary to manage content
Three content stories
What is a content strategy, and why do you need one?
Anatomy of an effective content strategy
What to include in a content strategy
Making your content strategy work
Creating a successful publishing process
Everything you’ve always wanted to know about CMSs
Myths about content management
Connecting your content strategy and your CMS
Designing an Effective Content Measurement StrategyMichael Powers
You have access to more data than ever before, but is it making your content better? To make measurement work for you, you need an effective measurement strategy. This session will walk you through the creation of an effective measurement strategy that supports your existing content strategy.
Content Strategy - UX class - Talent Bandung 2017 by @daengdoangDaeng Muhammad Feisal
Content Strategy
=====
Disampaikan pada materi kelas UX/UI batch 1
event Talent Bandung 2017
Sabtu, 4 November 2017
=====
by Daeng Muhammad Feisal (@daengdoang)
UXiD chapter Bandung
Fast, Cheap, and Actionable: Creating an Affordable User Research Program (Th...Michael Powers
Done a usability study? Ready for the next step? Today we have an abundance of fast, affordable user research methods, many of which can be done remotely with real users. Learn about available user research options and how one university runs successful research projects that lead to actionable insights.
An Introduction to SEO Content Strategy & MappingROI Logic
An introduction to the art and science behind the process of moving beyond keyword research into keyword mapping, strategic topic planning, and general content strategy. These slides will serve as a visual guide into what's involved and how the process works.
Learning Objective: Increase professional effectiveness, data management, and analytical skills
With evolving technology, many people are overloaded and overwhelmed with information and data. Businesses now have access to large amounts of feedback from internal and external sources. How do we make sense of the all of the information? Is the data reliable? How can we manage and utilize the data in order to impact business goals, visions, mission? This seminar with help you turn your information overload into powerful and reliable data that you can use to meet organizational goals.
At the end of this seminar, participants will be able to:
a. Assess and categorize data and information.
b. Identify tools and techniques to organize and interpret data.
c. Explore productivity tools and techniques.
d. Examine common data management challenges and solutions.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Carol Smith
Presented at CodeMash 2013.
If this sounds familiar it is time to make big changes or look for a new job. Failing your users will only end badly. In this session we look at the assumptions that are all-too-often made about users, usability and the User Experience (UX). In response to each of these misguided statements Carol will provide a quick method you can conduct with little or no resources to debunk these myths.
Are your words working? Creating and sustaining a content-focused research pr...UXDXConf
Your content team needs to be confident which specific words and phrases are resonating with your audience. And wouldn’t it be ideal to learn which words work before you launch your project or product? In this energizing, hands-on session, you’ll learn methods and tools for objectively evaluating how your customers are reacting to your writing—and most importantly, why they’re responding the way they are.
This is not “regular” UX research with prototypes of both content and visual design. It’s content-only research that helps you pinpoint the just-right words for successful, friction-free user experiences and stronger business results.
And Then Google Declared: "Only Those Who Put in the Hard Work Will Show Up in Search Results"
Optimizing your website for search used to be a task for web developers. But SEO has come a long way in its brief history. All the tricks that once fooled Google will now most likely get you dropped completely off the results pages. The good news is that the tactics that actually work today are things anyone can do. SEO is no longer a mystery—it’s just hard work.
Learn how to do the right work by tuning in to this free archived webinar. Aptera’s Director of Digital Marketing Services Ron Mattocks will share what steps you can take to bring in more traffic than any of your competitors are getting. You’ll learn:
- Why the marketing team should be driving your SEO efforts instead of developers
- The single most important consideration that will influence your SEO performance for better or worse
- Why the steps for building an effective SEO strategy are super easy but no one wants to follow them
- How searching for the SEO silver bullet will only shoot you in the foot
Does Your Content Work for People? Essentials for Evaluating Your Client's Co...GatherContent
Does your content work? It's a simple question. But, getting the answers can be a complex chore. Learn the essentials of assessing whether your content, or your client's content, has impact from Colleen Jones.
You can watch the full video session at:
http://blog.gathercontent.com/colleen-jones-webinar-evaluating-content
Check out Colleen's website at:
http://www.content-science.com/
Her tool, ContentWRX
http://www.contentwrx.com
Why it’s necessary to manage content
Three content stories
What is a content strategy, and why do you need one?
Anatomy of an effective content strategy
What to include in a content strategy
Making your content strategy work
Creating a successful publishing process
Everything you’ve always wanted to know about CMSs
Myths about content management
Connecting your content strategy and your CMS
Designing an Effective Content Measurement StrategyMichael Powers
You have access to more data than ever before, but is it making your content better? To make measurement work for you, you need an effective measurement strategy. This session will walk you through the creation of an effective measurement strategy that supports your existing content strategy.
Content Strategy - UX class - Talent Bandung 2017 by @daengdoangDaeng Muhammad Feisal
Content Strategy
=====
Disampaikan pada materi kelas UX/UI batch 1
event Talent Bandung 2017
Sabtu, 4 November 2017
=====
by Daeng Muhammad Feisal (@daengdoang)
UXiD chapter Bandung
Fast, Cheap, and Actionable: Creating an Affordable User Research Program (Th...Michael Powers
Done a usability study? Ready for the next step? Today we have an abundance of fast, affordable user research methods, many of which can be done remotely with real users. Learn about available user research options and how one university runs successful research projects that lead to actionable insights.
An Introduction to SEO Content Strategy & MappingROI Logic
An introduction to the art and science behind the process of moving beyond keyword research into keyword mapping, strategic topic planning, and general content strategy. These slides will serve as a visual guide into what's involved and how the process works.
Learning Objective: Increase professional effectiveness, data management, and analytical skills
With evolving technology, many people are overloaded and overwhelmed with information and data. Businesses now have access to large amounts of feedback from internal and external sources. How do we make sense of the all of the information? Is the data reliable? How can we manage and utilize the data in order to impact business goals, visions, mission? This seminar with help you turn your information overload into powerful and reliable data that you can use to meet organizational goals.
At the end of this seminar, participants will be able to:
a. Assess and categorize data and information.
b. Identify tools and techniques to organize and interpret data.
c. Explore productivity tools and techniques.
d. Examine common data management challenges and solutions.
Users are Losers! They’ll Like Whatever we Make! and Other Fallacies.Carol Smith
Presented at CodeMash 2013.
If this sounds familiar it is time to make big changes or look for a new job. Failing your users will only end badly. In this session we look at the assumptions that are all-too-often made about users, usability and the User Experience (UX). In response to each of these misguided statements Carol will provide a quick method you can conduct with little or no resources to debunk these myths.
Know Your Audience: Low-Budget Research MethodsMark Wood
A presentation by SAI at BarCamp Nashville 2014 on four low-cost methods of user research you can do to gather information on how your visitors interact with your website.
NCV 3 Business Practice Hands-On Support Slide Show - Module 6Future Managers
This slide show complements the learner guide NCV 3 Business Practice Hands-On Training by Nickey Cilliers, published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
Getting Started with User Research - Stir Trek 2011Carol Smith
Presented at Stir Trek: Thor Edition, in Columbus, Ohio on May 6, 2011.
Once you know who uses your product, all sorts of new questions start to emerge. How are they using the product? Why are they using it? What else might they want? In this session you will learn about three quick and easy methods to understand the users desires, needs and abilities. The basics of observations, interviews and card sorting will be covered. You will also learn ways to effectively share and communicate what you learn with your team.
Qualitative Research vs Quantitative Research - a QuestionPro Academic WebinarQuestionPro
Hosted on October 14, 2020, this QuestionPro Academic focused webinar delved into the differences of Qualitative and Quantitative research and how you can achieve this using the QuestionPro research platform. We spoke about Heatmap and Hotspot analysis, card sorting, online focus groups using video discussions and even a beta feature coming soon, LiveCast that uses NLP to build real-time analytics from video survey questions. Our speaker was Dan Fleetwood, the President for Research and Insights at QuestionPro.
UX Field Research Basics talk, shared at Drupaldelphia, May 2019
For more information on Collaborative Improv check out https://collaborativeimprov.com
Collaborative Improv presentation shared at PixelUp conference, March 2019. Exploring collaboration and product design through the lens of improvisation.
For more info, check out https://collaborativeimprov.com
Half-day workshop on utilizing improvisation techniques for design studio, collaboration, and research. Broken down into three main segments: What is improv, improv's applications to work, and adapting and applying improv personally.
Improvised IA: Going Beyond the WhiteboardDavid Farkas
The need to adapt and be flexible within project schedules and meetings has never been greater, but this is a soft skill not easily taught or quickly learned. It starts with team collaboration and trust while ultimately leading to idea generation and problem solving. Yield to the highest offer. Always say YES. Alway raise the bar. These are three of the core components to improvisation in comedy. They are also three pillars to a good collaborative environment.
This hands on session will explore the fundamentals to improv as a means to strengthen teams across organizations. Participants will walk away with:
An understanding to the fundamentals to improv
An understanding of applications to the field of UX as both a team building tool and idea generation
Real world practice and sample exercises
We’re looking to get up and shake the cobwebs off our bodies. Through Bodystorming and other improv games participants will engage with the space around them and will learn the basics of improvisational comedy and how it can directly translate back to work in the office and with clients alike.
Giant 2015: CTRL Z, A Practitioner's Support GroupDavid Farkas
A discussion in how we can better ask and offer support within our teams when projects and situations occur that are unexpected or non-ideal. This presentation was paired with a live-demo and discussion.
Silver Linings, When Building a Team FailsDavid Farkas
My five-minute lightning talk presented at Pro/Design Conference January 30, 2015. Hosted by Nasdaq, this talk shares a story and lessons learned building a design team within a larger organization.
A guest lecture presentation on Interaction Design Best Practices given at Penn's campus in Philadelphia.
Includes heuristics from Jacob Nielsen, Abby Covert, Erik Dahl's UX Axioms.
Presented at the MidwestUX 2012 conference in Columbus, Ohio, my presentation highlighting parallels between mixology and the interaction design community and work.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Decormart Studio is widely recognized as one of the best interior designers in Bangalore, known for their exceptional design expertise and ability to create stunning, functional spaces. With a strong focus on client preferences and timely project delivery, Decormart Studio has built a solid reputation for their innovative and personalized approach to interior design.
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
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A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
2. Topic Activity
History of Research & Good Questions
Quantitative & Qualitative Methods Method Selection
Choosing Methods Mind Map Exploration
Break (9:45AM)
Making Sense of the Mess CandyLand Analysis & Spectrum Analysis
Communicating Insights Sample Findings & Synthesis
Getting the Most Out of Research Planning for the Future
Q&A
3. “I don’t pretend we have all the
answers. But the questions are
certainly worth thinking about.”
–Arthur C Clark
Section 1
History of Research and Good Questions
8. Field Research is observational research of a
user’s tasks and behaviors, most usually
conducted on location or in context where
the behaviors usually take place.
9. A good question seeks to explore the unknown
in a targeted and guided way, while putting the
participant at ease to open up and provide
feedback you might not have expected or
anticipated.
12. Trademarks of a Question
Good Questions Are:
Open-ended
Balance specificity
Flow naturally
Bad Questions Are:
• Leading
• Shallow
• Personal or
unconscious bias
13. When to Break the Rules
Leading - Elicit Emotional
Response
Shallow - Warming Up
Personal Bias - Devil’s Advocate
15. Quantitative Research focuses on objective
measurements through statistics and
analysis most often collected through
surveys, polls, and data analytics.
16. What Quantitative Is
Measured and quantified
Automatically collected or
gathered
Based on trends and historical
data
Defines the “what” and how”
Cannot define the “why”
17. What Quantitative Is Not
Does not tell us why something is
working
Does not tell us how something is
broken
Trends only represent past
behavior, not future behaviors
Specific to the question and
doesn’t allow for hidden trends
24. Words of Quantitative Caution
Lots of different methods, not all
should be used
Understand when qualitative
methods might provide more
tangible results
Need a larger user population to
gain insights
25. Qualitative Research focuses on behaviors
and motivations through direct observation
and interaction with research subjects.
27. What Qualitative Is Not
Does not tell us how many people
are experiencing a similar problem
Does not tell us how to fix
something
Does not guarantee truth
Is not actionable without
interpretation
35. Discuss- Method Selection
Did you gravitate to some
methods over another?
Why?
What were some challenges in
choosing methods?
36. “But choose wisely, for while the
true Grail will bring you life, the
false Grail will take it from you.”
– Grail Knight, Indiana Jones and the
Last Crusade, 1989
Section 3
Choosing Methods
37. Define Your Questions
What are Your Goals?
Stakeholder Needs?
Sample Size?
Sample Location
Budget
Timeline
38. Mixing & Matching Methods
Use Quantitative to Inform
Qualitative
Examples
Analytics & Contextual Inquiries
Surveys & Customer Reports
39. Mixing & Matching Methods
Map method to the goals
Card Sorting for IA, not workflow
Analytics for usage, not
motivations
40. Activity- Mind Map
Supplies:
Mind Map template
Pen & pencil
Steps
Reflect on previous activity
Choose a research question
Identify and gauge methods and
opportunities
41. Discuss- Mind Map
Did writing down the risks/
opportunities change your
perception of the methods?
What is a risk you saw throughout
a number of your methods?
42. “Data doesn’t exist. Information
exists and it’s ephemeral. When we
capture it, it’s data.”
– TED Radio Hour, Big Data Revolution
Section 4
Making Sense of the Mess
43. Analysis is the process of transforming
raw data into actionable information
and insights.
53. Activity- Candyland Analysis
Supplies:
Pre-written cards/notes with candy names
Part 1
Take the cards with candy names on them
Organize them based on some attribute of
interest
Pause
Reflect
Reorganize and Repeat
54. Activity- Candyland Analysis
Supplies:
Pre-written cards/notes with candy names
Part 2
Take the cards with candy names on them
Create a 5-6 likert scales where each side is
two similar qualities of candy. E.g. Sweet vs
sour
Place candies along these scales to see
patterns
55. Discuss- Candyland Analysis
How did you first organize the
content? Why?
How did you organize the content
the second time?
What is one thing you saw
differently across your two
organization methods?
56. – Eleanor Roosevelt
“It takes as much energy to wish as it does to plan.”
Section 5
Communicating Insights
63. 1
3
7
Aug. 14, 2012 Highlights
Ameren Illinois collects 40,000 refrigerators
for recycling. (more)
Ameren Illinois pledges additional $500,000
in energy assistance. (more)
Officiis anis delent aut as moluptas sit quo
te quia vit (more)
Strum voluptas dolut quat estint quos re-
hent. (more)
Evendit isintio nseque pro bla consect
enienihil ipicient. (more)
(235xScalable)
Ameren and...Highlights
Go Paperless!
Turn off your paper
bill and receive...
(more)
LOGO
SEARCH GOAmeren Corporate Home • About Ameren • Media • Careers • Contact Us
Customers • Communities • Investors • Business Partners • Environment • Sustainability
My Account
1
(64X64)
DID YOU KNOW
CONTENT AREA
(196x240)
(150X26)
UserID
(150X26)
Password
LOGIN
Forgot UserID or Password?
Create Account
Other Logins
Recycle Your
Refrigerator
Free pick up...
(more)
2
(64X64)
Defend My
Dividend
Expiring law could
(more)
Diversity
It is essential to how
we do business...
(more)
Lorem Ipsum
It is essential to how
we do business...
(more)
3
(64X64)
5
(64X64)
6
(64X64)
Giving Back
Ameren employees
volunteer...
(more)
4
(64X64)
Banner for Featured Story
Power statement
(730x253)
About Ameren
(174x54)
Videos
(174x54)
Social Media
(174x54)
My Account
PAYBILL
(157X80)
VIEW BILL
(157X80)
VIEW PAYMENT
HISTORY
(157X80)
REPORT
OUTAGE
(157X80)
TEMPLATE 1A-1
CORPORATE WITH HIGHLIGHTS AREA
MY ACCOUNT
Size is mindful of the Banner dimensions to add to
consistency
ROTATING BANNER
Increased banner size
2.1 Banner progress status, number of shapes will indicate
how many banners (3 should be minimum) and will have an
indicator to show which banner is active
ADDITIONAL CALLOUTS
Utilizes more of the left column
3.1 About Ameren
3.2 Videos are more accessible
3.3 Social Media icons are repeated and more accessible
MY ACCOUNT
Above fold, more accessible, and larger
4.1 Report an Outage within the My Account section and
equal size to other callouts in this area
HIGHLIGHTS
Highlights only appear in the Corporate homepage template
CHICLET AREA
Newly designed chiclets
DID YOU KNOW
Anchored to bottom of page layout column. Will contain call
to action
FOOTER
Contains copyright information and links
7.1 Share and social media links repeated in footer
1.
2.
3.
4.
5.
6.
7.
AMEREN
HOMEPAGE WIREFRAME TEMPLATE
(174x253)
(196xScalable)
2
4
5 6
2.1
3.1
3.2
3.3
4.1
Product Requirements
65. Discuss- Synthesize Research
How can you look at the data
points through different points of
view?
How do you determine which
groupings take priority?
66. – Confucius
“Study the past if you would define the future.”
Section 6
Getting the Most Out of Research
68. Research Starts with Questions
Questions appear at any stage of
a project
No bad time for questions
No bad time for research
Research can be small or large
70. Risks of Not Conducting Research
Define the wrong product
Build the wrong features
Feature creep
Code debt
71. Activity- Plan for the Future
Supplies:
Research findings
Sticky notes
Plan for the Future Worksheet
Steps:
Work through each column
5 minutes per column
Save time to discuss
72. Q&A
Thank You!
David Farkas @dafark8
Brad Nunnally @bnunnally
Brad Nunnally & David Farkas
Foreword by Steve Portigal
UX
ResearchPRACTICAL TECHNIQUES
FOR DESIGNING BETTER PRODUCTS