The document discusses how multimedia content such as audio, video, photos and social media can help non-profit organizations better communicate their mission and impact. It provides examples of small charities like ColaLife and Child's i Foundation that have created successful multimedia campaigns using tools like videos, photos and blogs. Their use of multimedia content humanizes the organizations and makes their work more easily shareable online to engage supporters and raise awareness. The document encourages organizations to consider how they can show rather than just tell their stories through multimedia content.

1. Using Multimedia Content Eric Whelan Producer, sound delivery @ericwhelan

2. About Us Small digital media training, production and consultancy company Work with the charity, not-for-profit and heritage and museums sector Our mission is to help organisations change the way the communicate and reach as many people as possible using free and cheap tools www.sounddelivery.org.uk

3. The Media – What’s Different? The type of media that is available to us has changed “ Multimedia” is now used all over the web Even traditional media is being affected – for example, radio-friendly press releases

4. What is Multimedia content? Audio Video Blogs Photos Social Media presence Any kind of content that isn’t simply a single piece of text

5. What does the Content allow us to do? Show our supporters the good work we’re doing and where their donations are going Tell true stories of the lives of our beneficiaries – particularly useful for annual reports, newsletters, press releases etc Give a more human face to our organisations Multimedia content is a fantastic way to fundraise

6. Who’s using Multimedia Content?

7. How are they using it?

10. What happened next?

12. Content was picked up by several departments of the Guardian, including Society Guardian and the Joe Public blog As a result, content was seen by many more people than it otherwise would have, raising awareness of the work that Carers UK do What do you think would have happened with these stories had they only been in text form?

13. What about smaller charities? It’s not just large charities that are using multimedia content Tiny, start up organisations are also creating incredibly successful multimedia campaigns They are doing this by utilising free and affordable tools

14. Case Study www.colalife.org

15. Charity that campaigns for Coca-Cola to allow life-saving “aid pods” to be delivered to Africa with their cola shipments The pods contain vitamins, rehydration salts, supplements and more ColaLife have designed the aid pods themselves and have just been registered as a charity

16. What kind of content are they creating? Videos diaries Audio pieces Photos Blog entries

17. Multimedia content get pride of place right on the homepage

21. Why does this content work? Very personable, giving supporters an insight into the charity Makes the people behind the charity approachable, meaning people are more likely to engage with them online and spread their message The content is easily shareable – an important factor when it comes to getting your content noticed

22. Case Study www.childsifoundation.org

23. Organisation working in Uganda to help local children and families Opened up a Mother and Baby centre last year, providing support, care and even temporary placement for local families Supported by volunteers and donors

25. Child’s i Hompage The entire website is built around a Wordpress blog This means that people working on the project can easily post updates and share any content they have created without the need for a web team Readers know exactly who has posted the update, creating a more direct connection with the content

27. Who do you think this video was for? Supporters Stakeholders Donors The media

28. How does it help? Content like this (in video, photos or audio form) really shows off the work that the organisation is doing It also shows donors where their money has gone to. Being able to clearly see exactly what has been done with donations is likely to encourage donors to return and will engage new supporters

29. What do you notice that’s different about the “Our Mission” page on the website? Why do you think it’s done this way?

30. Points to Remember With both Child’s i & ColaLife, multimedia content is key to their online presence This is true of many organisations and we have started to see a shift towards the use of videos, and audio to tell stories rather than traditional text Always consider if you can show your story, rather than tell it

31. Points to Remember The key to multimedia content is it’s shareability You can easily embed audio, video, slideshows and images into blogs, websites, on your social media presence etc Unless you’re speaking about a particular event, try to keep your content timeless by not mentioning dates etc

32. Where to with your content? It’s important to remember to think of where your multimedia content can go It allows you to offer ready-made content for journalists. The media are screaming out for your content! Don’t be afraid – pick up the phone and get in touch with editors, Clare Horton especially Real stories will get you heard

33. Questions?

34. Get in Touch Email: [email_address] Web: www.sounddelivery.org.uk Twitter: @ericwhelan / @sounddelivery