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Using a Blended Learning Approach to
        Accelerate New Hires
• Need to ensure the competence of new
  hires;
• Necessity to upskill new hires rapidly;
• High staff turnover rates in some areas
  (Disability support for example);
• Highly variable skill sets; and
• Large regional and remote workforce
Utilise Blended Learning
      Opportunities
With Formal Learning

•   Face to face Facilitator lead training;
•   Structured E-Learning;
•   Formal Assessment;
•   Explicit Goals;
•   Measurable outcomes.
Supporting Informal Knowledge
           Creation
•   Communities of Practice;
•   Collaborative Workspaces;
•   Coaching and Mentoring;
•   Stretch Tasks;
•   Secondment;
•   Learner Driven.
One Integrated Solution



Producing Results for Everyone
Two Examples
• Individual Personal Support (Disability
  Support worker)



• Management (Executive and Senior)
Individual Personal Support
• Generally low skill level on entry
• Generally no background in IPS
• High percentage with English as Second
  Language
• Heavy Legislative requirements around
  service delivery
• High turnover of staff
Individual Personal Support

Training Occurs Within 3 Month Probationary Period


                                             Organisational
                                              Mandatory
                                IPS             Training
   Generic                    Program
  UCQ/UCC                    Induction
  Induction                 (Disabilities)      Program
                                                Specific
                                                Training


               Contains 4
                Units of
              Competency
Senior/Executive Management
• Highly skilled in service/clinical area
• May not possess as highly developed
  leadership and management skills
• May not have experience in Not for Profit
  environment
• Need to embrace and understand value
  based leadership
• High need to coach and mentor
Individual Personal Support

Training Occurs Within 3 Month Probationary Period
                                                         Organisational
                                                          Mandatory
                                                            Training
   Generic           UCC
  UCQ/UCC         Leadership
  Induction        Induction
                                                            Program
                                                            Specific
                                                            Training




                                   UCC Leadership and Mentoring Program
                               (Program continues for first 12 months with UCC)
Individual and organisational ROI Evaluation
Recognise and Report on
Competence and Performance

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Using a Blended Learning Approach to Accelerate new hires - Tokin Onboarding Talent 2012

  • 1. Using a Blended Learning Approach to Accelerate New Hires
  • 2. • Need to ensure the competence of new hires; • Necessity to upskill new hires rapidly; • High staff turnover rates in some areas (Disability support for example); • Highly variable skill sets; and • Large regional and remote workforce
  • 3. Utilise Blended Learning Opportunities
  • 4. With Formal Learning • Face to face Facilitator lead training; • Structured E-Learning; • Formal Assessment; • Explicit Goals; • Measurable outcomes.
  • 5. Supporting Informal Knowledge Creation • Communities of Practice; • Collaborative Workspaces; • Coaching and Mentoring; • Stretch Tasks; • Secondment; • Learner Driven.
  • 6. One Integrated Solution Producing Results for Everyone
  • 7. Two Examples • Individual Personal Support (Disability Support worker) • Management (Executive and Senior)
  • 8. Individual Personal Support • Generally low skill level on entry • Generally no background in IPS • High percentage with English as Second Language • Heavy Legislative requirements around service delivery • High turnover of staff
  • 9. Individual Personal Support Training Occurs Within 3 Month Probationary Period Organisational Mandatory IPS Training Generic Program UCQ/UCC Induction Induction (Disabilities) Program Specific Training Contains 4 Units of Competency
  • 10. Senior/Executive Management • Highly skilled in service/clinical area • May not possess as highly developed leadership and management skills • May not have experience in Not for Profit environment • Need to embrace and understand value based leadership • High need to coach and mentor
  • 11. Individual Personal Support Training Occurs Within 3 Month Probationary Period Organisational Mandatory Training Generic UCC UCQ/UCC Leadership Induction Induction Program Specific Training UCC Leadership and Mentoring Program (Program continues for first 12 months with UCC)
  • 13. Recognise and Report on Competence and Performance