This slide presents our user experience service design process for real world in DITLDESIGN. Three case studies from DITLDESIGN were adapted to illustrate our method, mindset, and results. There three projects won RedDot best of best, junior prize, and CHI SDC golden award.
This is the closing speech for 2015 UXPA UserFriendly conference. Prof. Tang talked about three design cases produced by DITLDESIGN to illustrate their trainings on design thinking, interaction design, and service design.
This material is a technology Report for Smart TV devised by our NTU partners. It illustrates three technologies we can based on for design innovation.
The simple process of APP Design Part III for the course of UOID, uoid.drhhtang.net
A multidisciplinary collaboration course for user-oriented innovative APP design.
by drhhtang@NTUST
This is the closing speech for 2015 UXPA UserFriendly conference. Prof. Tang talked about three design cases produced by DITLDESIGN to illustrate their trainings on design thinking, interaction design, and service design.
This material is a technology Report for Smart TV devised by our NTU partners. It illustrates three technologies we can based on for design innovation.
The simple process of APP Design Part III for the course of UOID, uoid.drhhtang.net
A multidisciplinary collaboration course for user-oriented innovative APP design.
by drhhtang@NTUST
Breifing the whole AUTODESK GAMEWARE ATC Program - including the best UI/UX design tool - SCALEFORM, AAA AI Gameware KYNAPSE, IK Engine -HUMAN IK,Cognation,Population ,and the best GI solution in game industry - BEAST,
How to Become a Better Product Storyteller - a 4 hrs Workshop
Client presentations, or feedback sessions with a working team, are essential for your design work. If you don’t sell it, it will never exist. Product and UX designer are people that need the ability to communicate through great stories, since they are responsible to traverse the users throughout the product journey. Therefore, storytelling is an important tool to have in your belt as a UX person, regardless of your role.
Three key takeaways
Learn what makes a good story.
Understand 3 key elements that make an irresistible user story.
Shift your approach from explaining a feature, to instil an idea or vision into a product story that can scale to deliver the big idea, and inspire action, regardless of audience or objective.
Chinese negotiating styles are easy to work with if you know what to look for and how to react. All negotiators fall into 1 of 5 categories: Competitors, Compromisers, Accommodators, Collaborators and Avoiders. In China negotiators look and act different from their Western counterparts - but if you know what to expect you should be able to make profitable deals that protect your interests and technology.
Design is being reinvented. Be it Brand, Product, Digital, Spacial - the core discipline of advancing any of these has, and is continuing to be, transformed. Ironically, it’s the people with the valued experience of longevity in their design careers that often get bewildered by the new, multiple-front process of delivering a designed outcome. Those once-warm waters suddenly turn into rapid torrents of murky uncertainties, with overlapping disciplines, new specialists and technology-based media popping up seemingly at random. I have had to learn how to adapt and change to this new playground. These are some key mindsets that I convey to juniors and seniors designers. As presented on UXIndia2016
2015 (CC) 台灣創用CC計畫×開放文化基金會, "台灣創用CC計畫教學教材參考投影片-創用CC知多少", CC BY 3.0 TW.
本簡報由中央研究院資訊科技創新研究中心台灣創用 CC 計畫及開放文化基金會共同製作,以創用 CC 姓名標示 3.0 台灣 授權條款
(CC BY 3.0 TW) 釋出。
The materials used in the slides: Creative Commons Web Font
by Ricardo Barros (CC BY 4.0). Rocks by Madeleine Bennett,
Book Title by Thomas Helbig, iPad by iconoci, Copyright by
Shiori Kawada, Copy by Alex Tai, Translation by Joe Mortell,
Upload by Nicolas Vicent, Transform by iconsmind.com, Whistle
by Mike Ashley, Certificate by Michael Wohlwend, Devices by
Gregor re nar, Č š Edit by Hugo Garduno, ñ Global Refresh by
Creative Stall, Document by Jamison Wieser, and Document by
Andrej Preston from the Noun Project (CC BY 3.0 US).
此檔案採ODP播放格式提供。
Breifing the whole AUTODESK GAMEWARE ATC Program - including the best UI/UX design tool - SCALEFORM, AAA AI Gameware KYNAPSE, IK Engine -HUMAN IK,Cognation,Population ,and the best GI solution in game industry - BEAST,
How to Become a Better Product Storyteller - a 4 hrs Workshop
Client presentations, or feedback sessions with a working team, are essential for your design work. If you don’t sell it, it will never exist. Product and UX designer are people that need the ability to communicate through great stories, since they are responsible to traverse the users throughout the product journey. Therefore, storytelling is an important tool to have in your belt as a UX person, regardless of your role.
Three key takeaways
Learn what makes a good story.
Understand 3 key elements that make an irresistible user story.
Shift your approach from explaining a feature, to instil an idea or vision into a product story that can scale to deliver the big idea, and inspire action, regardless of audience or objective.
Chinese negotiating styles are easy to work with if you know what to look for and how to react. All negotiators fall into 1 of 5 categories: Competitors, Compromisers, Accommodators, Collaborators and Avoiders. In China negotiators look and act different from their Western counterparts - but if you know what to expect you should be able to make profitable deals that protect your interests and technology.
Design is being reinvented. Be it Brand, Product, Digital, Spacial - the core discipline of advancing any of these has, and is continuing to be, transformed. Ironically, it’s the people with the valued experience of longevity in their design careers that often get bewildered by the new, multiple-front process of delivering a designed outcome. Those once-warm waters suddenly turn into rapid torrents of murky uncertainties, with overlapping disciplines, new specialists and technology-based media popping up seemingly at random. I have had to learn how to adapt and change to this new playground. These are some key mindsets that I convey to juniors and seniors designers. As presented on UXIndia2016
2015 (CC) 台灣創用CC計畫×開放文化基金會, "台灣創用CC計畫教學教材參考投影片-創用CC知多少", CC BY 3.0 TW.
本簡報由中央研究院資訊科技創新研究中心台灣創用 CC 計畫及開放文化基金會共同製作,以創用 CC 姓名標示 3.0 台灣 授權條款
(CC BY 3.0 TW) 釋出。
The materials used in the slides: Creative Commons Web Font
by Ricardo Barros (CC BY 4.0). Rocks by Madeleine Bennett,
Book Title by Thomas Helbig, iPad by iconoci, Copyright by
Shiori Kawada, Copy by Alex Tai, Translation by Joe Mortell,
Upload by Nicolas Vicent, Transform by iconsmind.com, Whistle
by Mike Ashley, Certificate by Michael Wohlwend, Devices by
Gregor re nar, Č š Edit by Hugo Garduno, ñ Global Refresh by
Creative Stall, Document by Jamison Wieser, and Document by
Andrej Preston from the Noun Project (CC BY 3.0 US).
此檔案採ODP播放格式提供。
This keynote of User Experiment Design Process of iCAN was presented at the first meeting of Taiwan NSC Advanced Design Project on Oct, 2012 by drhhtang.
The master thesis focuses on how to improve the service quality of the world first AR sport competition. The contents include the design concepts and how they are evaluated. The project is done at National Taiwan University and supervised by Prof. Tang, Hsien-Hui.
2019 Service Plus 總結重點報告 Service+2019 summary outline 0418NTUST
Service Plus是DITLDESIGN團隊的服務設計案,試圖建立優良的服務設計知識服務。
3/23的大會總共有340人,會場票卷全部販賣完畢,工作團隊於志工沒有座位,大會貴票卷大約是25%,學生票大約是22%。3/24的五場工作坊總共114人。大會參與者有30%為管理階層,line總經理帶領公司成員全程參與,共計有100多家企業,包含不少國際級公司。
共有來自歐洲、大陸、台灣的12位講者,及邀請的12位嘉賓,都是服務設計的實務工作者,同時結合台灣主要的服務設計組織與公司,以及相關書店。
核心工作團隊為17位成員,除主辦人唐玄輝教授,全部是其指導學生及臺灣科技大學的學生。
線上線下活動規劃豐富,共20個服務模組。大會出席率達98%,閉幕時還有約95%以上的參與者。大會整體NPS達34,推薦者達1/3。
大會未申請任何政府補助,試圖用商業運作確認服務品質,最後收支平衡。
Service Plus conference is the service project executed by DITLDESIGN in an attempt to establish a high quality service design knowledge service.
There were 340 participants in the conference on 23rd of March. All tickets were sold out resulting in no seats for volunteers and organizers. 25% of the participants were VIP guests while 22% were students. There were 114 participants for the workshops on 24th of March.
30% of the participants were manager levels. One of them is the CEO of line Taiwan. They were from more than 100 companies, including some international companies.
The 12 speakers were from Europe, China, and Taiwan, and all of them are currently service design practitioners in big companies or design consultancies. We also invited local service design practitioners and publishers.
The core working team includes 17 members, being Prof. TANG and his supervised students.
There were various online and offline activities, including 20 service modules.
The attendance rate reached 98% while there were still 95% remained until the closing ceremony.
The overall NPS reaches 34. Promoters occupied 1/3 of the participants.
We did not apply any governmental support for the evnet because we intended to examine the service quality through financial results. In the end, we reached a break-even-point.
Appreciating the multifaceted F2E from user experience to service designNTUST
F2E originated from the professionals handling front-end coding of webs in the internet era. They play an important role in the presentation and interaction of webs, and are the frontline uses encounter. Good F2E can greatly improve the quality of user experience.
When entering the era of new service design, the touch points between users and service are getting diverse. Not only digital user interface, but also a physical user interface, voice user interface, and even human-to-human contacts are included in the trend of online-offline integration.
Facing new service system, we might redefine F2E as engineers who utilize service persons, physical environments, digital tools and environments to establish service systems. Therefore, the jobs of F2E are more diverse and splendid. This talk will share our near-future imagination for service F2E.
https://2018.fedc.tw/
8. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
Kids with Autism
9.
10. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2010 -2012
iCAN Project
Design Process /
柳丁 炸雞腿 葡萄 薯條 奇異果
水 三明治 蘋果 餅乾 漢堡
Design Feature 1Design Feature 2 動詞
文具
食物
角色
交通
地點
副詞
娛樂
時間
情緒狀態
形容詞
日常用品
260
100
12. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
The 1sthalf circle has completed. UXResearch
13. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
14. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
1.
2.
3.
1.
2.
3.
15. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
17. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process / The 2ndcircle has completed.
iOS 5.0
UXResearch
UXDesign
18. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
iPad
Mac - iWork Keynote
19. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
-
iPad
iCon
20. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
iCan
21. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
- XCode
UI
22. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
2011/05/19-21
Working Prototype
23. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process / The 3rdcircle has completed.
iOS 5.0 Android
UXResearch
UXDesign
UXTesting
24. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
Intelligent Communication Board for ASUS Eee Pad Transformer
Individuals with autism are often unable to use oral communication to express themselves comprehensively and thus suffered from many
communicational obstacles. Current solutions are heavy communication books where numerous pictures stored in order to prepare their oral
presentation skills.With clear interface, easy operations, and lightweight, iCan integrates sounds, figures, words to smoothen the learning process
for autistic children. Its functions include the help to pronounce words correctly, to structure sentences, and to collect personal database for
figures.Through the aid of iCan, hopefully autistic children can learn basic oral communicational skills.
iCAN
Android
Sapuz
http://www.sapuz.com/
* 更新內容:
1. 新增圖卡時容易誤按會跳出
2. 常用圖卡功能,大圖顯示
3. 播放具備 設定次數功能
4. 回覆預設功能鍵
5. 直覺性的播放按鈕圖示
25. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
iCan - Android
分類顏色,以及圖文轉換的新功能
柳丁 柳丁
v1 v2
Android IOS
26. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process /
iCan - iOS
分類顏色的新功能
v1 v2 v3
27. National Taiwan University of
Science and Technology /
Department of Industrial and
Commercial Design
2011 NSC DESIDN
iCAN Project
Design Process / The 4thcircle has completed.
UXInnovation
UXResearch
UXDesign
UXTesting
iOS 5.0 Android
30. QUESTIONNAIRE RESULTS
• Burden ofTeaching for Caregiver
Significant difference in the gain scores.
M=3.73, STD=1.05 ; P-value=0.0054 (<0.01).
• Burden of Making picture card’s for Caregiver
Significant difference in the gain scores.
M=8.00, STD=1.59 ; P-value=0.0005 (<0.01).