4. Did we identify the
right requirements
for our users?
PRODUCT DEV
Is our product
working?
UX
Can our users
use the product?
HOW DO USERS EXPERIENCE OUR PRODUCTS?
5. HOW DO USERS EXPERIENCE OUR PRODUCTS?
TEAM
requirements performance usability
17. Experience sampling > hp anywhere
Experience sampling is best for -
• Uncovering user needs in real time
• Coming up with features and prioritizing them
18. GENERATIVE RESEARCH
{Coming up with the right plan}
Usability study
your competitor
Experience sampling “Pretend” techniques
• Wizard of Oz
• Fake door
WatchAsk/Listen Measure
Usability study
your competitor
Experience sampling
21. Fake door > industriallogic.com Via Laura Klein
22. Fake door > spotify.com Via Nick Kishfy / medium
23. Fake door > hp anywhere
“Pretend” techniques are best for -
• Validating our ideas
• Checking demand before investing effort
24. GENERATIVE RESEARCH
{Coming up with the right plan}
Usability study
your competitor
Experience sampling “Pretend” techniques
• Wizard of Oz
• Fake door
WatchAsk/Listen Measure
Usability study
your competitor
Experience sampling
26. Usability study your competitor > hp anywhere
Usability studying your competitor is best for -
• Learning from others mistakes (& success)
• Exploring specific solutions for: structure, flows, behavior etc.
27. GENERATIVE RESEARCH
{Coming up with the right plan}
www.exp-live.com
Usability study
your competitor
Experience sampling “Pretend” techniques
• Wizard of Oz
• Fake door
WatchAsk/Listen Measure
Usability study
your competitor
Experience sampling