Get your liaise on

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Mobile March 2012

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  • Get your liaise on

    1. 1. GET YOUR LIAISE ON
    2. 2. GET YOUR LIAISE ON A look into the Engineering Liaison
    3. 3. THE PERSON
    4. 4. THE PERSONI already told you: I deal with the god damn customers so the engineers dont have to. I have people skills; I am good at dealing with people. Cant you understand that? What the hell is wrong with you people?
    5. 5. THE PERSON
    6. 6. THE PERSON• Tech Savvy
    7. 7. THE PERSON• Tech Savvy • Install SDKs
    8. 8. THE PERSON• Tech Savvy • Install SDKs • Source control
    9. 9. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators
    10. 10. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer
    11. 11. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding
    12. 12. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience
    13. 13. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers
    14. 14. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager
    15. 15. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be
    16. 16. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be• Jack of all trades
    17. 17. THE PERSON• Tech Savvy • Install SDKs • Source control • Familiar with simulators• NOT a Developer • Not distracted with coding• Marketing/brand/design experience • Engineers (generally) are not designers• NOT Project Manager • ...but could be• Jack of all trades• Support Engineering
    18. 18. ENGINEERING
    19. 19. ENGINEERING DO NOT feed the Engineers.
    20. 20. ENGINEERING DO NOT feed the Engineers. ...unless it’s knowledge.
    21. 21. ENGINEERING
    22. 22. ENGINEERING• Up to date on development best practices
    23. 23. ENGINEERING• Up to date on development best practices • More on that later
    24. 24. ENGINEERING• Up to date on development best practices • More on that later• New tools and services
    25. 25. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts
    26. 26. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts
    27. 27. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services
    28. 28. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts
    29. 29. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution
    30. 30. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps
    31. 31. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process
    32. 32. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication
    33. 33. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication• Document the process
    34. 34. ENGINEERING• Up to date on development best practices • More on that later• New tools and services• Setup developer accounts • Store accounts • Paid services • Demo/dummy/test email accounts• App distribution • Releasing new apps • Understand update process• Cross team communication• Document the process • Teach the process ;)
    35. 35. INTERNAL TEAMS
    36. 36. INTERNAL TEAMS Building bridges; One piece at a time.
    37. 37. INTERNAL TEAMS Building bridges; One piece at a time. ...or something like that.
    38. 38. INTERNAL TEAMS
    39. 39. INTERNAL TEAMS• Marketing
    40. 40. INTERNAL TEAMS• Marketing • Design review
    41. 41. INTERNAL TEAMS• Marketing • Design review • Store copy / assets
    42. 42. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance
    43. 43. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales
    44. 44. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos
    45. 45. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests
    46. 46. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support
    47. 47. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter
    48. 48. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases
    49. 49. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA
    50. 50. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA • Manage test plans
    51. 51. INTERNAL TEAMS• Marketing • Design review • Store copy / assets • Documentation assistance• Sales • App demos • Feature requests• Support • Ticket filter • Upcoming releases• QA • Manage test plans • Communication
    52. 52. EXTERNAL PARTNERS
    53. 53. EXTERNAL PARTNERS Your new BFF.
    54. 54. EXTERNAL PARTNERS
    55. 55. EXTERNAL PARTNERS• Developer sites
    56. 56. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc
    57. 57. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates
    58. 58. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one
    59. 59. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them
    60. 60. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events
    61. 61. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences
    62. 62. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc
    63. 63. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts
    64. 64. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours
    65. 65. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social
    66. 66. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social • Follow development blogs
    67. 67. EXTERNAL PARTNERS• Developer sites • developer.android.com, developer.apple.com, etc• Developer advocates • Find one • ...and bug the hell out of them• Developer events • Conferences • Google I/O, WWDC, etc • Webcasts • Android Developers Office Hours• Development Blogs / Social • Follow development blogs • Social channels have more conversations
    68. 68. BREON NAGY@breon // breon@code42.com

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