This resume is for John Deneys, who has over 20 years of experience in airline catering and operations management. He has held several managerial roles, including General Manager positions in Tanzania and Ethiopia for LSG Sky Chefs, the world's largest airline catering company. He has expertise in strategic planning, process improvement, budgeting, safety, quality assurance, and developing high-performing teams. His experience demonstrates a proven ability to achieve business goals and improve performance, growth, and profitability at various airline catering companies.

1. Résumé
JOHN DENEYS
PO Box 2596, Kemptonpark 1620, Gauteng, South Africa
+27 84 4000 919(private) +27 11 2810000 (work)  (011) 9758633 (H)  jhdeneys@gmail.com
PROFILE OVERVIEW:
Results-driven operational specialist with a proven track record of 20 years of experience contributing to
the advanced performance, growth and profitability of the world’s leading airline catering companies.
Leverage expertise in all areas of the in flight catering business to achieve business goals and customer
objectives. Serve as an organisational change agent, driving continuous new aspect/business requirements
and improvements to ensure on time delivery at customer aircrafts. Capitalise on superior communication,
interpersonal and negotiation skills to cultivate strong interpersonal relationships between Management,
employees, customers and suppliers. Build and spearhead teams, providing the training and support needed to
meet and exceed both company and employees understanding of business expectations.. Core competencies
include:
Strategic Planning  Operational Process Improvement  Budgeting
Safety, health & security requirements  Human Resources functions / Relations  Contract Negotiations 
Customer Service  Quality Assurance  Staff Development  Team Building & Leadership
PEOPLE –TEAM MANAGEMENT
Participated and lead SWOT analysis of business.  Identify skills of potential and ambitions of employees.
Analyse and establish priorities to improve / increase skills for multitasking  Implementation of PSP
(Process, Systems, and People) analysis  Established KPI’s  Staff Appraisals
Conducted departmental training workshops 
PROFESSIONAL EXPERIENCE
LSG SKY CHEFS
The world’s largest airline catering company
Manager: LSG Safety, health & security Sub Sahara region (Feb 2015 -April 2015)-Complete contract
Update all aspects of Occupational, Health and Safety Act No 85 of 1993 required by legislation for LSG
JNB, CPT & DBN units after returning from Tanzania Requested to ensure that implementation of LSG
Corporate security manual requirements for all the Sub Sahara region units complied. Has the responsibility
of overseeing safety programs and policies as they relate to Govt legislation concerning safety in the work
place. Establish OHS system for business units to ensure compliance with statutory requirements. Formulate
procedures to OHS, COID as well as disaster management and ensure implementation. Assist business units
with accident investigations and compile report indicating corrective and preventative actions. Exercise full
management authority over area of responsibility. Cultivate strong in house relations with all GM’s of
respective units. Lead continuous service and process improvements, evaluating the security network /
process to identify and resolve issues that may involve national legislation. Compile an understandable basic
security awareness program for all employees.
General Manager LSG Dar Es Salaam Tanzania May 2012 till Jan 2015- contract completed
Accountable for setting and directing business strategic plans and objectives . Responsible for all aspects of
respective unit’s daily operation e.g. planning, client relationship management, financial targets/performance,
human resources, quality assurance, procurement and product risk management, safety compliance as per
local Government regulatory requirements, operational performance ect. Accountable to provide meals to 10
international and 2 domestic airlines with a workforce of 200 employees. Return to LSG JNB end Jan to
continue as Manager Occupational,Health and security for LSG units in SA for a specific period of time
only
Manager: LSG Safety, health & security Sub Sahara region ( Jan 2009-April 2012)- Retrenched
Implement, manage, control and update all aspects of Occupational, Health and Safety Act No 85 of 1993
required by legislation for LSG JNB, CPT & DBN units. Ensure the implementation of LSG Corporate security

2. Résumé
manual requirements for all the Sub Sahara region units. Has the responsibility of overseeing safety
programs and policies as they relate to Govt legislation concerning safety in the work place. Establish OHS
system for business units to ensure compliance with statutory requirements. Formulate procedures to OHS,
COID as well as disaster management and ensure implementation. Assist business units with accident
investigations and compile report indicating corrective and preventative actions. Exercise full management
authority over area of responsibility. Cultivate strong in house relations with all GM’s of respective units.
Lead continuous service and process improvements, evaluating the security network / process to identify and
resolve issues that may involve national legislation. Compile an understandable basic security awareness
program for all employees.
Operational Highlights:
 Effective security training of employees increase daily performance and contribute to the achievement
of LSG objectives.
 Establish processes pertaining to Occupational health & safety principles in the workplace ensure that
employees know their rights and this minimise absenteeism and reduce injuries on duty...
John Deneys  Page 2  jhdeneys@gmail.com
LSG SKY CHEFS / OR TAMBO INTERNATIONAL AIRPORT, Johannesburg, South Africa June 2000
to December 2008. Served in numerous roles of increasing scope – ranging from Dispatch and Operations
Manger at LSG units in SA to General Manager at LSG unit in Dar Es Salaam Tanzania as well as Addis Ababa
in Ethiopia.
General Manager LSG DAR Tanzania and Addis Ababa Ethiopia ( 2007 & 2008)
Accountable for setting and directing business strategic plans and objectives. Responsible for all aspects of
respective units daily operation e.g. planning, client relationship management, financial targets /performance,
human resource-, product-, risk management, safety compliance as per Govt regulatory requirements ect.
Accountable for optimising resources to achieve volumes and revenue targets.
Financial Highlights:
 Increase profit margins in Tanzania for LSG.
 Secured annual labour savings
 New airline customers catered out of DAR by offering agreement that is financially viable.
Operational Highlights:
 Enforced discipline that caused on time flight departures with minimum delays.
 Minimise customer /airline complaints.
 Development of multi skilled work force resulting in cost savings.
LSG Dispatch / Operations Manager (2000 – 2006)
Prior to achieving promotion to position of GM, it was part of daily responsibilities to also manage all aspects
of warehouse operations to ensure the on time delivery of food, beverage, equipment ect. to all customers,
Liaised with procurement, materials and store departments, authorize purchasing orders over the value of.
Drove continuous process improvements and resolved all hygiene and maintenance related issues to meet
internal customer demands. Collaborated with production and supply chain management teams to review,
forecast and plan for future labour, stock and production requirements
Achievements included:
 Ensured stable workforce in Operations Department./ minimize overtime
 Instituting work standards that send trend for future.
 Ensuring various departments worked together as a team to ensure product ready at box time.
 Enforcing principle of minimum wastage amongst employees.
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3. Résumé
AIR CHEFS JOHANNESBURG S.A.HR MANAGER (1992-1997) & Ops Manager (1997 -2000)_
Major airline catering Company during this period
 While HR Manager full responsibility for total HR function for Air Chefs JNB,CPT & DBN.
 During period as Operations Manager responsible for JNB operations department – hostile work force
but managed to achieve excellent results by improving standards, procedures and processes recruiting,
training, motivating and retaining new staff with little or no experience in the catering industry.
 Developing the teams’ understanding of cost and profitability issues...
Achievements included:
 Gained an understanding of the motivations and issues for the local work force.
 Developed a strong team of multi skilled employees.
.
AMAGAMATED BEVERAGES INDUSTRIES (ABI) HR MANAGER DEVLAND 1988-1992.
 Responsible for full HR function at Devland plant with 800 employees.
Career Note: Additional employment history included a role as HR Manager for SA Breweries in JNB
(Isando) and Bloemfontein plants between 1981- 1988. Details will be provided upon request.
EDUCATION
B- Administration
UNIVERSITY OF ORANGE FREE STATE
1973-1976 (Completed)
B-Admin Honours (Industrial Psychology)
UNIVERSITY OF ORANGE FREE STATE
1977 - 1978 (Completed)
PERSONAL DETAILS
Date of birth, Nationality 01 February 1954 South African
Identity number 5402015033080
Languages English/ Afrikaans
Drivers license Code B ( 08)
Marital status Married
Availability Employed to April 2015
Mobile No +27 84 4000 919
PROFESSIONAL DEVELOPMENT
Development program Labour Relations – University of South Africa 1988 
Time Management  Industrial Management  Interaction Management  HACCP courses
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4. Résumé