SlideShare a Scribd company logo
Universal Search
                    Leveraging Corporate Information
                       Across all Content Sources

                                       Carl Frappaolo
                                     AIIM International
                                        Boston, MA




Platinum Sponsor:        Gold Sponsors:
If Content is
                Created, But no
                one can access it
                 - Does it Exist?
Platinum Sponsor:   Gold Sponsors:
Enterprise
              Search
Platinum Sponsor:   Gold Sponsors:
(ECMs)
                                              SEARCH
                                                          E-Mail &
                    Intranet(s)                          Attachments
                                                           SEARCH
                     SEARCH




                                           Information               Online
    Collaboration
                                            Workplace               Libraries
        Sites
          SEARCH                                                    SEARCH




                     Desktop
                       Files                              BPM Logs
                      SEARCH
                                                           SEARCH
                                               ERP
                                             SEARCH
Platinum Sponsor:         Gold Sponsors:
Enterprise Search Challenges
               First generation search applications disappoint
               Poor quality of user experience
                    “Information          rash”
                    Search silos

                    “Tax” imposed by involuntary reading requirement

               Quality of organization's search tools & content
                    environment
Platinum Sponsor:         Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Platinum Sponsor:   Gold Sponsors:
Re-De ning Enterprise Search
 Content strategy to support “information
   intelligence”
 Information architecture
 Information integration: metadata & search
 Infrastructure focus - Not Application Speci c
 Core element in IT infrastructure & content strategy
 Transparency
 High performance access to enterprise information
Platinum Sponsor:       Gold Sponsors:
Re-De ning Enterprise Search
                        Distributed Search

                                         Versus

                        Universal Search




Platinum Sponsor:       Gold Sponsors:
Q&A
                         Carl Frappaolo
                    Cfrappaolo@aiim.org.com
                          617 933 2584


Platinum Sponsor:    Gold Sponsors:

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Universal Search webinar

  • 1. Universal Search Leveraging Corporate Information Across all Content Sources Carl Frappaolo AIIM International Boston, MA Platinum Sponsor: Gold Sponsors:
  • 2. If Content is Created, But no one can access it - Does it Exist? Platinum Sponsor: Gold Sponsors:
  • 3. Enterprise Search Platinum Sponsor: Gold Sponsors:
  • 4. (ECMs) SEARCH E-Mail & Intranet(s) Attachments SEARCH SEARCH Information Online Collaboration Workplace Libraries Sites SEARCH SEARCH Desktop Files BPM Logs SEARCH SEARCH ERP SEARCH Platinum Sponsor: Gold Sponsors:
  • 5. Enterprise Search Challenges  First generation search applications disappoint  Poor quality of user experience “Information rash” Search silos “Tax” imposed by involuntary reading requirement  Quality of organization's search tools & content environment Platinum Sponsor: Gold Sponsors:
  • 6. Platinum Sponsor: Gold Sponsors:
  • 7. Platinum Sponsor: Gold Sponsors:
  • 8. Platinum Sponsor: Gold Sponsors:
  • 9. Platinum Sponsor: Gold Sponsors:
  • 10. Platinum Sponsor: Gold Sponsors:
  • 11. Platinum Sponsor: Gold Sponsors:
  • 12. Re-De ning Enterprise Search  Content strategy to support “information intelligence”  Information architecture  Information integration: metadata & search  Infrastructure focus - Not Application Speci c  Core element in IT infrastructure & content strategy  Transparency  High performance access to enterprise information Platinum Sponsor: Gold Sponsors:
  • 13. Re-De ning Enterprise Search  Distributed Search Versus  Universal Search Platinum Sponsor: Gold Sponsors:
  • 14. Q&A Carl Frappaolo Cfrappaolo@aiim.org.com 617 933 2584 Platinum Sponsor: Gold Sponsors: