There are two main types of letters - formal and informal. Formal letters are used for official purposes and are short and direct, while informal letters are more personal and can be longer. This presentation will discuss three specific types of letters: thank you letters, enquiry letters which ask for information or quotations, and complaint letters. Examples of each type will be provided.

1. Basic
Letter Patterns II
Gokhale Education Society’s
S.M.R.K. B.K. A.K. Mahila Mahavidyalaya, Nasik-5.
Ms. Geetanjali Gitay
Assistant Professor
Dept. of English
CC English (LL)
F.Y.B.Sc. Sem I
Unit 2

2. • There are basically two types of letters 1. Formal Letters
2. Informal Letters.
• Formal letters are written for official or business purposes. These letter s are short and to the point.
Categorisation of formal letters depends upon the matter being discussed in these letters. e.g.
enquiry letter, order letter, application letter etc.
•Informal letters are also called personal letters. They are written to family, friends, relatives,
neigbours or to acquaintances. These letters may or may not have a concrete reason for writing.
There is no limitation of length for these letters. They can be several pages long. They may be
written just to share an experience, enquire about somebody, or for invitations, thanking and
congratulating etc.
•In this presentation we are going to discuss : 1. Letters of Thanks
2. Enquiry Letters
3. Complaint Letters
Introduction

3. • E.g. Letter of Thanks to a Friend for Favour
Letter of Thanks

4. E.g. Letter of Thanks for New Year Greetings
Letter of Thanks

5. • Enquiry letters are written to make enquiries about availability of goods or services.
E.g. Enquiry letter asking for quotations of bulbs and tubes.
Enquiry Letter

6. Complaint Letter

7. Text Content Source :
1 .A Handbook for Letter Writing, Gupta S.C.,Arihant Publications (India) Ltd., Meerut .(First Edition).