Language for the introduction, Language for the making things clear, Language for the focusing, Language for the handling questions, Language for the closing

1. Unit 2.5
Presentation languag
Paper:- communication
Prepared by
Mahir pari goswami
( Teaching assistant )
GMC sihor

2. Important point
• Language for the introduction
• Language for making things clear
• Language for focusing
• Language for handling questions
• Language for closing

3. Language for the introduction
• Review this checklist when you prepare the
introduction for your next presentation plan which
steps you need to include and decided the right
sequence.then use or adapt the specific phrases for
each step or simply use your own.
• Welcome and personal introduction
• Good morning.welcom to... Hi everyone.
• Let me just start by introducing myself.my name
is.....I'm in charge of...

4. • Word of thanks
• I should firstly like to say thanks to........ Thanks
very much to..
• Positive framing
• It's good to see so many here today. I'm extremely
happy to be here.... It's a great opportunity for us
today to...... ( Remember: never apologized for your
poor English. thisis negative thinking )
• Hook
• To start,let me ask you a provocative questions.....
Take a look at this picture.what does it tell you
about our company ?

5. • Objective
• The title of today's presentation is.... The target of
this presentation is to present..... The objective
today is to give some background about... The main
goal for us is......
• Personal introduction
• Just a few words about myself .... For those of you
who don't know me... Perhaps I should just
introduced one or two people around the table.
• Reference to audience context- with understanding
and empathy
• I appreciate that you have..... I understand that
things have been difficult recently.

6. • Benefits statement.
• I hope this presentation will enable you to... whati
hope I will give you today is... Then real benefit I
am hoping to deliver with this presentation is......
• Personal involvement
• I'm very much committed to..... I really want to
support..... I believe totally that.....
• Structure
• I've divided/split my talk into four main
parts/section. Firstly,I want to.....
Secondly/thirdly,we will move on to....
Then/next/after that/finally I will speak about.

7. • Audience role
• If you have any questions, please feel to interrupt.
I'd be glad to take any questions at the end of my
presentation. I'd like this to be interactive with
discussion, rather than just a presentation
• Logistics
• The presentation will last around.... Minutes.we
will have refreshments at .. and lunch at .. are you
there any questions about logistics before we start.
• Link to start
• Ok. Let's begin with the first point which is...
right.we can start by looking at....

8. Language for making things clear
• Review this checklist to your audience navigate clearly
through your presentation with introduction to key
points highlighting of main issues, and explicit
summarising of main question.
• Opening
• Ok. Let's move on to.... Now it's time to turn our
attention to.... Right, I think we can look at..
• Highlighting issues
• I'd like to highlight three things on the slide for you.

9. • I think there are two big question to focus on here.
What I would like to discuss with you now is the
important question of....
• Linking between a series of issues
• In relation to the first point..... Concerning....
regarding..
• Developing the topic
• If I can just expand on that a little..... It might be
useful to give a little background to this....if I can
digress for a second.... One interesting thing a little
bit unrelated,is....
• Adding personal comment
• Speaking personally... My own viewon this is...I see
this as....

10. • Summarising main issue
• So for me, the main issue here is.... Ok, so my main
objective there was to.... In summary...
• Offering questions
• Are there any questions at this point ? Does
anyone have any comments on that ? John, does
that cover everything from your point of view?
• Moving on
• Good,then this moves us to.... Right,now I want to
go to the next point.... So we should now take a
look at..

11. Language for focusing
• Review this checklist to help focus your message
clearly with introduction to key points highlighting
of main issues and explicit summarising of main
question.
• Stressing explicit
• I would like to stress... It's important here to
highlight... I should emphasize that... We need to
focuson...
• Repeating for emphasis
• This has been a problem for a long time. The more
we discuss the more serious the problem

12. • Become.
• We need to take action and we need to take action
now !
• Positioning the core message effectively
• What we need to do is... What is really important to
consider is... What we can't do is.
• Simplifying to focus
• To put it simply.... Basically... Essentially.
• Highlighting analysis
• Let's examine this more in detail. What does this
mean, exactly? Let's just take a few minutes to look at
this more closely.
• Waking the audience up
• Look,.. list....let me ask you a question.

13. • Exemplifying
• Let me explain with a concrete example. For
instance... Just take one example to illustrate this.
• Emphasizing with contrast
• I'm reality... Actually... In fact....

14. Language for handling questions
• Review this checklist of phrases to help you handle
questions. The R-A-C-E-R model you saw in unit 2,
allows to manage any questions using a proactive and
professional process.
• R - Respond
• Positive acknowledge
• That's an interesting question. That's a good
question. Thanks for that questions.
• Neutral acknowledge
• Yes I understand yes, many people ask that
question.Right

15. • Clarification
• So if I understand you correctly you're asking..
sorry what do you mean ?. Are you asking about.?
Sorry why do you ask that question.
• A- Answer
• Here you simple answer the questions which has
been asked. Remember to keep your answer
concise and focused directly on the question.
• C- check
• Did I answer your questions ? Is that all rights ?
How do you see it ? What's your opinion on this do
you need more details ?.

16. • E- Encourage
• Are there any more questions ? Does anyone have
any more questions before I move on?
• R-Return to presentation
• Ok if there are no more questions, let's move on to
the next section Right, I'd like to return to the
presentation and go on to look at .. good , if there
are no more questions I think we can finsh here.

17. Language for closing
• Review this checklist when you prepare the
conclusion of the your next presentation decide
which of the steps you need to include and decided
the right sequence as with the introduction use
and adapt the specific phrases for each step or
simply use your own expression.
• Signalling the end
• Ok. That brings me to the end of my presentation.
Right that covers everything I want to say about...
So that's all I have to say.

18. • Introducing the summary
• To recap briefly... To summarize the key points.
Basically we looked at three major points.
• Summarising plus
• On the first issue the key points I want to
emphasize is. Regarding the second issue I think we
all now see the importantof... The final point was ...
And . for me the big issue as I said is...
• Concluding
• To conclude, I'd like to say that... I'd like to finish by
saying.. in conclusion I hope that this has given you.
As a final message,i would like to ask you to....

19. • Finally recommendations
• It seems to me then that we should... I would therefore
recommend/ advice that .. I think we are now in a
position to...
• Managing logistics
• I've got some handouts here which you can pickup here's
my email address in case you want to get in touch.
• Thanking
• Thank you for listening so attentively . Thanks you for
your attention. I hope that this has been useful.
• Inviting questions
• Ok I think that brings me to the end of the presentation
are there any questions ? Now I'd be glad to answer any
questions. So do you have any question?.

20. • Creating impact
• There are no standard phrases to provide impact.
However take a look at some example below to inspire
you to say something powerful and influential to your
audience.
• Calling to action
• We now have to... There is no option but to.. so let's go
• Demonstrating tangible benefits
• Essentially what I wanted to give you with presentation
was. After this presentation you can..
• Inspiring
• We've done before and we will do it again.we are the
best let's stay the best.

21. • Achieving the feel good factor
• And to finish some positive news for you all.. As you know I
like to save the best until last so.
• Highlighting achievements
• Just to end I would like to show you we have achieved in. ..
to finish on a high let me show you....
• Emphasizing creativity
• The changes will require creativity and innovation but we
have the people to meet that challenge
• We can find a solution because we have the most creative
team in the industry working.

22. • Thank you