'The Future of Connecting People' hosted by IATA Autumn Edition - number 10 - of the Union Suisse event created by 100%Open and brought to Switzerland in collaboration with Catalyx.

2. ‘The Future of Connecting People’
IATA - Geneva
24.09.2015
#UnionGVA

3. 100%Open 2014
The Union Suisse
35 October 2015

5. 100%Open 2014
The Union Suisse
55 October 2015
Created by: Powered by:
David Simoes-Brown Guy White

6. 100%Open 2014
The Union Suisse
(Some of the Union Suisse members)
65 October 2015

7. 100%Open 20145 October 2015 7

8. 05/10/2015 8

9. Adrian Wüthrich
Swisscom
05/10/2015 9

10. Swisscom Friends
Neighbour with tech skills & heart 10
SwisscomFriendsCommunityManagement

11. Stats and Success!
11
SwisscomFriendsCommunityManagement
1300 +
Friends
1800 +
Customers
4.7
∅ Rating
85 % of all
customers
receive a
response
within 3 hours
22% 18% 16% 14%
30%
Help
others
Tech as
hobby
Swisscom
fan
Additional
income
other
Motivation

12. Community Management
12
SwisscomFriendsCommunityManagement
Process integrated
marketing activity
General
Marketing activity

13. GET
Get and…
13
SwisscomFriendsCommunityManagement
…MOREGREATFREINDS

14. give…
14
SwisscomFriendsCommunityManagement

15. Tim Grosser
IATA
05/10/2015 15

16. SkyZen, Helping you fly better

17. How can we improve the flying experience?

18. The answer is already
in the passengers hands
(or on their arms…)

19. Wearables – the new data points

20. Solution
Wearable
Data
Flight
Data

21.  iPhone App
 Integrates with Jawbone
 Records Activity & Sleep
 Rate my flight “Emoji's”
 Next Release
 Apple Watch & Fitbit
 Heart Rate, and
 Android

22. Personalized Travel Insights

23. Tim Grosser
Head of Digital Transformation
IATA
grossert@iata.org
+ 41 79 559 7225

24. Sylvia Clementi
Happy City Lab
05/10/2015 24

25. ∏
Living together!
People want to be useful
to their community

26. Adopt a Box! www.hclbox.org

27. Breaking up routine,
creating new experiences
This Week Will Change Your Life!

28. Touch ’n’ Dance!
Transform the way we
live together

29. Sylvia Clementi
www.happycitylab.com
sylvia@happycitylab.com

30. Joseph Gaylord
ITU
05/10/2015 30

33. What’s the “Evolutionary Pressure”?
• Sharing best practices,
tools and information
• Troubleshooting issues
with bureaucracy and
programmes
• Seeking collaborators
and partners
• Spreading the word
about new projects and
successes

34. Innovation Safehouse
PRIVATE MEETINGS,
CHATHAM HOUSE RULES
OPEN SESSIONS,
CONSULTING COLLEAGUES
ANNUAL
CELEBRATIONS

35. We need your help!
• We need ideas
• We need facilitators
• We need organizations to work with
Let’s talk, contact me:
Joseph.Gaylord@itu.int

36. Biliana Vassileva
EmptySpace
05/10/2015 36

37. M&M

38. Getting Personal

39. How Did It Work Out 4 Me?

40. 4
O
T
H
E
R
S

41. Would you care for some…
empty space?

42. Romain Muller
European Business Aviation
Association
05/10/2015 42

43. @

46. Brittany Groot
P&G
05/10/2015 46

47. CULTURAL HERITAGE
PARTNERSHIPS CONNECTING BRANDS & PEOPLE
GLOBAL CULTURAL EXCHANGES ARE ON THE RISE
B. Groot – P&G / UNIVERSITY OF LEIDEN

48. B. Groot – P&G / UNIVERSITY OF LEIDEN
Cultural heritage is used time and again to construct identities
CULTURAL HERITAGE - PARTNERSHIPS CONNECTING BRANDS & PEOPLE

49. B. Groot – P&G / UNIVERSITY OF LEIDEN
Brands often use cultural heritage to construct their brand identity and
establish authenticity… and many have become modern cultural goods
CULTURAL HERITAGE - PARTNERSHIPS CONNECTING BRANDS & PEOPLE

50. B. Groot – P&G / UNIVERSITY OF LEIDEN
Some examples: using culture and cultural heritage to connect with people
CULTURAL HERITAGE - PARTNERSHIPS CONNECTING BRANDS & PEOPLE

51. B. Groot – P&G / UNIVERSITY OF LEIDENB. Groot – P&G / UNIVERSITY OF LEIDEN
GIVE
- Connecting brand and agencies with projects /
sharing latest trends and industry research.
-Connecting cultural organizations/ cultural
heritage projects with new partners for
engagement.
bmgroot@gmail.com
THANK YOU!
CULTURAL HERITAGE - PARTNERSHIPS CONNECTING BRANDS & PEOPLE

52. David Simoes-Brown
UBS*
05/10/2015 52
*(on behalf of)

53. innovate.ubs.com
05/10/2015 53

54. 05/10/2015 54

55. https://union.100open.com/
05/10/2015 55

56. Christmas Union 2015
Save the date: 3rd of December 2015
@ The Impact Hub Geneva