A sudden loss of power will disrupt most business operations, it is not only total mains failures or ‘blackouts’ which can trigger devastating effects. Many electrical loads, for example computer systems, are equally susceptible to power sags, brown-outs, black-outs, power spikes and surges, noise and radio frequency interference, and supply frequency changes. Such loads are often referred to as ‘critical loads’, partly because their continuous operation is fundamental to the functioning of the business, and also because they require a more stable and reliable power source than that generally offered by the utility mains supply in order to guarantee their correct function. Critical Load Applications The numbers and types of load falling into the ‘critical’ category are rapidly expanding as an ever increasing range of microprocessor-based equipment enters both the industrial and commercial marketplaces. This is typified by the growth of on-line transaction processing and Ecommerce where 24 hour trading demands absolute power quality with zero downtime. Among typical critical loads are: • Computers – e.g. data processing and control systems. • Industrial process equipment – e.g. precision manufacturing. • Medical equipment – e.g. life support and monitoring systems. • Telecommunications network equipment – e.g. PABX. • Point of sales (POS) terminals – e.g retailing environment. • On-line business transactions – e.g. internet shopping. The effects of an inadequate supply to a critical load can include: • Cessation of the business process – i.e. a total inability to trade and/or communicate • data loss or corruption due to software crashing • Expensive hardware failure including component damage – e.g. due to power sags, spikes etc. • Production loss due to incorrect operation of a manufacturing process and possible production equipment damage • Inappropriate control system operation • Lost business due to failed POS or telecommunications equipment • Possible time penalty paid to repair/reset affected systems