The document discusses the concept and importance of Unified Endpoint Management (UEM), emphasizing its growth potential within the market, projected to increase from $624.9 million in 2015 to $3.73 billion by 2020. It outlines the strategic objectives and capabilities of Micro Focus's Zenworks suite, which aims to facilitate device management and enhance user experience through self-service and application management. Additionally, it highlights the role of managed services in supporting IT teams and improving operational efficiency.

1. Ron van Herk
Solutions Consultant
21 March 2017
Unified Endpoint Management
What it is and why it matters
#MFSummit2017
Spencer Caplin
Consultant Sector-IT

2. What does the day of today’s worker look like?
Support: Any Device | Apps | Self-services

3. Market Trends and Size
The global unified endpoint management market is valued at
USD 624.9 million in 2015, which is expected to reach USD
3.73 billion by 2020, at a CAGR of 42.9% during the forecast
period.
- Research and Markets, Unified Endpoint Management Market by Deployment Mode
(Cloud, On-Premise, Hybrid), Vertical, Region - Global Forecast to 2020
• End-users want to work from any device and get access
to apps from anywhere at any time
• IT wants to be able to manage ALL devices from one
solution
• End-users expect self-service and immediate access to
resources

4. Market Trends:
PC Lifecycle Mmgt Unified Endpoint
Management
Self
Service

5. Endpoint Management Vision and Strategy
Vision Strategy
ZENworks becomes a
Unified Endpoint
Management (UEM)
product that provides
superior self-services and
application management in
an identity centric, location
aware fashion
• Focus on areas ZENworks can win (self service, app
mgmt.)
• Simplify pricing and packaging
• Build customer and partner communities
• Offer Endpoint management as a service
• Maintain and evolve ancillary capabilities required by the
UEM market
• Establish partnerships with others that can integrate and
extend our capabilities with their products
Strategic Objective
Be recognized as a leader in Unified Endpoint Management

6. Micro Focus® ZENworks®
Endpoint Management Capabilities
Configuration
Management
Desktop
Containers*
Asset
Management
Patch
Management*
Disk
Encryption
Endpoint
Security
Mobile
Management*
Any Device
IT Service
Management*
Reporting
Service
Micro Focus
ZENworks Suite
Any
Device
* Additional capabilities available as an add-on to the ZENworks Suite

7. ZENworks 2017, managing all your devices

8. ZENworks 2017, a fresh look

9. Integrated End User Experience

10. Integrated End User Experience

11. ZENworks as a Service

12. Sector ITZENworks as a Service
Christian Seal
Spencer Caplin

13. ABOUT USTrusted by the Trusts themselves
• Established 1993
• Managed Services
• Consultancy

14. Our success and longevity has been born out of our
commitment to our customers, their reputation and the systems
and services they deliver. We undertake all service delivery and
system management tasks taking responsibility and ownership
as though it were our very own.
CUSTOMER FOCUSED
01
Our core business is built around annual support contracts
enabling us to operate a dedicated IT Support Helpdesk with
access to our 2nd and 3rd line support engineers.
SERVICE DELIVERY
02
We bolster skills and experience within the local team and we
often conduct the daily routine operations to free up local teams
for project or more complicated and interesting work.
IMPROVE YOUR EFFICIENCY
04
In all cases we work with Local IT teams to deliver and support
IT systems and services. We are considered to be extensions
of these local teams providing valuable experience and
knowledge at every level
EXTENSION OF THE TEAM
03
Our Approach
About Us

15. Browser-
Based
Reporting
Server
Unified
management
Imaging
and Pre-
Boot
Services
Content
Replication
Enterprise
Inventory
Role-based
administration
Directory
Independence
Auditing
Software
Packaging
and
Deployment
Cross-
platfrom
Support
ZENworks
Why ZENworks?

16. What does a managed service require ?
ZENworks as a Service
DATABASE PRIMARY SERVERS SUPPORTED
VERSION
OVERSIGHTAGENT HEALTH
Health of the environment, without health there is no management oversight
2 3 41

17. What is a managed service?
ZENworks as a Service
Product value
Getting the most out of
the product
ZCM CORE
Imaging
Patch
Management
User Self Help
Reporting
Endpoint
Warranty
Applications

18. What is a managed service?
ZENworks as a Service
ZCM CORE
• Database Management
• Primary Server
• Software Updates
• Zone Configuration
• SR Support

19. What is a managed service?
ZENworks as a Service
• Managed Base Images
• Shared Resource ZONE
• Application Repository
Applications
Imaging

20. Configuration
Management
Desktop
Containers*
Asset
Management
Patch
Management*
Disk
Encryption
Endpoint
Security
Mobile
Management*
Any Device
IT Service
Management*
Reporting
Service Sector IT
Company 1 Company 2
ZENworks as a Service

21. What is a managed service?
ZENworks as a Service
• Standard Reporting
• Zone Dashboards
• Warranty Data (RAG)
Reporting
Endpoint
Warranty

23. What is a managed service?
ZENworks as a Service
• Baseline Patch Polices
• App Store
• Service Desk
Patch
Management
User Self Help

24. Patch
Management
ZENworks as a Service
What is a managed service?

25. Hosting Options
ZENworks as a Service
• On Premises
• N3 Data Centre (NHS)
• Sector Hosting
• Cloud

26. ANY QUESTIONS?

27. www.microfocus.com