Iris Thomas has over 25 years of experience in education and healthcare. She currently works as a Health Care Coordinator at Humana, where she conducts member outreach, provides health coaching and care coordination, and collaborates with an interdisciplinary team. Previously, she held roles such as Diversion Counselor, Administrative Parent Liaison, and Unit Director, where she supported families, developed youth programs, and supervised staff. Thomas has a Master's degree in Educational Leadership and a Bachelor's degree in Management.

1. Iris Thomas
Fluent in Spanish and English
iristhomas2@yahoo.com
(941) 224-6303
EDUCATION
Master in Educational Leadership
Argosy University
June2011
Bachelor of Science in Management
University of Phoenix
June 2009
PROFESSIONAL SYPNOSIS
Humana
2013-Present
St. Petersburg, FL
Health Care Coordinator
Other responsibilities include:
 Conduct telephonic outreach to assigned members to evaluate health, environmental, nutrition,
and psycho-social areas of concerns using a variety of asssessments.
 In response to assessments, coach and problem solve with members to identify and address
specific goal(s) to support health and behavioral change.
 In addition, provide appropriate interventions to optimize health and well-being. Interventions may
include education, the coordination of community based support services, national resources;
Integrated Voice Response (IVR) programs; or the intervention of a Field Care Manager (FCM).
 Collaborate with other members of the Humana At Home interdisciplinary team to include;
Humana At Home Care Manager-RN, Humana At Home Care Manager-Social Services, Field
Care Manager and Community Health Educator.
 To better serve members and implement the model of care, I will utilize the clinical program
design, as well as program monitoring and reporting.
Manatee Glens
2012 -2013
Bradenton, FL
Diversion Counselor (Care Manager)
Bradenton, FL
 To work closely with families identified by Child Protective Services (CPS) as needing service
interventions and transitions into community service as determined by the agency.
 The crisis team will go out and make an initial evaluation and report to the agency the findings
and develop a plan with families intended to move them toward a more stable environment.
 These early interventions should provide greater change and successful goal attainment.
Understand the challenges families identified by Child Protective Services (CPS) have and to
stabilize the families by problem solving and managing the family members transition into
community services and / or natural supports that can meet the family’s needs.
 Develop a family plan to address family problems and issues, and concerns.
Southeast High School
2001-2012
Administrative Parent Liaison (Dean of Students)
Bradenton,

2.  Contribute to the analysis of skills to plan, implement and evaluate school programing, along with
directing staff efforts to implement goals and objectives toward optimizing academic results.
 Support the definitions and disseminations of school-wide disciplinary policies and procedures to
parents, students and community, including proficiency communication, organizational guidelines
and initiatives
 Contribute to the analysis skills to plan, implement, and evaluate school programming, along with
directing staff efforts to implement critical goals and objectives toward optimizing academic
results.
 Support the definition and dissemination of school-wide disciplinary policies and procedures to
parents, students, staff, and community, including proficiency communication, organizational
guidelines and initiatives.
 Spearhead the coordination of comprehensive school services and resources, instrumental in
promoting and maintaining open communication, positive student attitudes, and compliance with
established lines of authority.
Palmetto Youth Center
1998-1999
Bradenton, FL
(Part time job after primary job and full time for the summer)
Unit Director
 Supervised teacher, secretary staff, bus drivers and volunteers for the after-school and summer
program. Recruited and trained part-time staff overseeing their evaluation and need for on-going
professional development.
 Updated and maintain policy and procedures manual to stay in compliance with local and state
requirements when serving children.
 Partnered with community organizations for financial support assistance in public program and
services available to the community.
 Responsible for the annual assessment of needs to determine services that are needed or
underutilized.
 Supervised teachers, secretaries, bus drivers, custodians, and volunteer staff for the after school
and summer programs.
 Recruited, trained and managed part-time staff, including their formal evaluation and assessing
their needs for ongoing professional development
 Developed and maintained a strong relationship with the School Principal
 Managed the after school program budget
 Determined ongoing needs/interests of students, parents and school staff and reviewed and
revised programs to meet emerging needs/interest
 Developed youth programs for academics, mentoring, athletics, and career development for pre-
teens and teens.
Title I Migrant Program (Manatee County School
1986 - 2001
Home School Liaison (Social Work)
 Increased, developed, monitored and implemented programs for heightened family involvement
 Developed early intervention plan for students
 Provided assistance as a liaison between the home and school
 Networked with other agencies providing services to migrant students to ensure a coordinated
service delivery system
 Identified and recruited students who qualified for the Migrant Education Program.
 Maintained accurate and timely records
 Promoted activities between students, parents, educators and communities.