Max Backup Roadmap and Strategy Presentation

1. Integrated and Dedicated
Backup Solutions from MAX
Eric S. Harless, Sr. Product Manager
MAX Backup

2. A bit about the presenter
» Joined GFI 12 months ago
» I started my career in the channel
» Last 20 years in data protection
software and hardware
» In strategic sales, support and product
management roles
» As a PM my job is an advocate for the
product and the voice of the customer
» I want to know what you like about the
product...
» BUT MORE IMPORTANTLY…
» I need to know what you don’t
like….
» why aren’t you using GFI for
backup…..
» and what would it take….

3. Agenda
» Product
» Positioning
» Comparison
» Differentiation
» Release History
» MOB
» MAX
» Scenarios
» Backup
» Restore
» Recovery
» Futures
» Features
» Enhancements
» Requirements

4. Product Positioning & Differentiation

5. Manage Online Backup (MOB)
» An integrated solution within MAX
Remote Management
» Cloud Backup and Restore for
Windows environments
» Easy to sell as a high value add-on
» Great for single billing for all your
services
» No Risk, No Investment
» No Commitment, Pay as you go
» Stable, dependable solution
» Slightly behind MAX Backup

6. GFI MAX Backup (MAX)
» A standalone dedicated Hybrid Cloud
solution that works along side other
RMM PSA tools
» Advanced Backup and Disaster
Recovery for Heterogeneous
environments
» Brandable as your own
» No Risk, No Investment
» No Commitment, Pay as you go
» Optionally use your own
Infrastructure
» Agile development, frequent releases
» Latest platforms and features

7. Management and Reporting
Feature Managed Online Backup MAX Backup
Management Fully integrated in MAX
Remote Management
dashboard
Dedicated multi-tenant Cloud
Management Console
Control Policies in the RM dashboard
& Remote Control of the
Backup Manager
CMC Remote Commands &
Enhanced Remote Control
of the Backup Manager
Notification High-level daily status emails Detailed status emails/ Real-time
failed backup alerts
Reporting Selection, Session, Integrity Session, Status, Growth,
Trends, Audit, Financial, etc.
Branding Generic MOB Branding Partner Brandable
Monthly Billing Largest Selected/ Protected
Size
Largest Selected/ Protected
Size
Feature is Unique to the Platform
Enhancement Coming to All Platforms

8. Core Functionality
Feature Managed Online Backup MAX Backup
Selections/
Exclusions
Local Tree File Selection/
Command Line/ Exclusion
filters/ Policy based Inclusion
& Exclusion of Directories
Local Tree File Selection/
Command Line/ Exclusion
filters/ Remote Command
Selection
Scheduling Policy based/ Local/ Run
missed backup
Local/ Remote Command
Bandwidth
Throttling
Policy based/ Local Local/ Remote Command/
Separate UL/DL settings
True Delta
Technology™
Bidirectional client-side
Deduplication
Bidirectional client-side
Deduplication
Hybrid Data
Protection
GFI Cloud target w/ on-premise
LocalSpeedVault™
copy
GFI Cloud target w/ on
premise LocalSpeedVault™
copy, or Software only (
Private Data Center)
Feature is Unique to the Platform
Enhancement Coming to All Platforms

9. Protected Environments
Feature Managed Online Backup MAX Backup
Files and Folders Windows Workstations,
Servers, and Network Shares
Windows, Linux, Mac OSX
and Network Shares
System State Windows Servers,
Workstations
Windows Servers,
Workstations
Applications Microsoft Exchange, Microsoft
SharePoint
Microsoft Exchange, Microsoft
SharePoint
Databases Microsoft SQL, Oracle Microsoft SQL, Oracle,
MySQL
Virtualization VMware VMware, Microsoft Hyper-V
Feature is Unique to the Platform
Enhancement Coming to All Platforms

10. Transport, Retention and Recovery
Feature Managed Online Backup MAX Backup
Multiple Streams Upload Upload & Download
Encryption 128-bit MAX Managed 128/256/448-bit Self Managed
Seeding Dashboard Integrated BM Integrated, Run anytime
Retention Fixed 28 Days Variable to 60 Days/ Sessions
Archiving Variable Schedule
File Versioning Variable Versions
Virtual Drive Manual Install Manual Install
Restore All sources All sources + EZ VMware
Virtual DR Physical to Virtual
Bare Metal Physical to Physical
Continuous Recovery P2P, P2V
Feature is Unique to the Platform
Enhancement Coming to All
Platforms

11. Product Strategy

12. Development Strategy/ Roadmap Themes
Sustaining Updates
Performance
Scalability
Platforms
Applications
Customer Requests
Usability
Features
Fixes
Strategic Directions
Partnerships
New Markets
Opportunities
Innovation
Creative
Solutions to
New Problems
Protection Recovery
Performance &
Scale
Usability &
Manageability

13. MOB Release History

14. Backup Product Roadmap Q3’14
MOB 12.x Release MOB 13.x Release MOB 14.x Release *
13.6 Release
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Q3’13 Q4’13 Q1’14 Q2’14 Q3’14 Q4’14
13.3 Releases
 CMC Auto Update
 VMware Config
Updates
 Localization Updates
 Bug Fixes,
 Performance &
Reliability Updates
 German CMC
 French CMC
13.5 Release
 VDR – P2V Restore
to VMware (ESX or
offline .VMDK file)
 VMware 5.5
 Windows 2012 R2
 Updated Dashboard
& IASO Branding
 Bandwidth Throttling
Enhancements
 ConnectWise Billing
Integration
Released
In-Pipeline *
Planning/Considering *
Jan Feb Mar
Backlog/ Planning *
* Features and dates subject to change without notice
13.6 Release
 VDR – P2V Restore
to Hyper-V
 Hyper-V Cluster
Shared Volume (CSV)
Support
Revised 09/01/2014
14.1 Release
 Deep Branding
enhancements
 Version Retention
 Failed Backup Alerts
 Seed Enhancements
 In place Exch Restore
 Continuous Restore
 Usability
enhancements
 Alerting & Reporting
 Web Based CMC p2.
 Usability
 Customer
Enhancements
 BMR – Dissimilar
 Mobile/ Web
Restore
 Exchange Granularity
 Cloud to Cloud
13.6.1 Release
 BMR – P2P Bare
Metal Restore for
Physical Machines
(similar hardware)
14.0 Release
 HTML BM/ CMC adj.
 VDR - EFI/GPT
Partitions/ LSV Tab
 Easy VM Restore
 Backup Coach
 Client discovery and
software deployment
 Multi-threaded
restores
14.5 Release *
 Filter Driver
 Hyper-V CBT
 EXCH/ SQL
Performance
 VSS for Oracle
 Archiving Updates
 Linux VDR
 2 Factor Auth.
 Web Based CMC p1
Q1’15
13.3 Release 14.0 Release
13.5 Release 13.6.1 Release
14.1 In-Pipeline
15.X In Planning *
2015 Planning
May
2012

15. MOB v14.x Release Q3/Q4 (Sept, Oct)
Protect
• Hyper-V / MySQL Backup
• Archiving
Recover
• Virtual Disaster Recovery to (P2V)
• Multi-threaded Restores
Performance
& Scale
• Integrated, Anytime Seeding
• Granular Bandwidth Throttling
Usability &
Manageability
• Responsive HTML-based Backup Manager client

16. Managed Online Backup – Version Update
Updating MOB to substantially match MAX Backup
Significantly expands MOB feature set…
» Hyper-V plugin
» MySQL plugin
» Hyper-V VDR, VMware VDR
» Archiving feature
» New Backup Manager UI

17. Sneak Peak at the MOB Backup Manager

18. MAX Release History

19. Backup Product Roadmap Q3’14
13.6 Release
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Q3’13 Q4’13 Q1’14 Q2’14 Q3’14 Q4’14
13.3 Releases
 CMC Auto Update
 VMware Config
Updates
 Localization Updates
 Bug Fixes,
 Performance &
Reliability Updates
 German CMC
 French CMC
13.5 Release
 VDR – P2V Restore
to VMware (ESX or
offline .VMDK file)
 VMware 5.5
 Windows 2012 R2
 Updated Dashboard
& IASO Branding
 Bandwidth Throttling
Enhancements
 ConnectWise Billing
Integration
Released
In-Pipeline *
Planning/Considering *
Jan Feb Mar
Backlog/ Planning *
* Features and dates subject to change without notice
13.6 Release
 VDR – P2V Restore
to Hyper-V
 Hyper-V Cluster
Shared Volume (CSV)
Support
Revised 09/22/2014
14.1 Release
 Deep Branding
enhancements
 Version Retention
 Failed Backup Alerts
 Seed Enhancements
 In place Exch Restore
 Continuous Restore
 Usability
enhancements
 Alerting & Reporting
 Web Based CMC p2.
 Usability
 Customer
Enhancements
 BMR – Dissimilar
 Mobile/ Web
Restore
 Exchange Granularity
 Cloud to Cloud
13.6.1 Release
 BMR – P2P Bare
Metal Restore for
Physical Machines
(similar hardware)
14.0 Release
 HTML BM/ CMC adj.
 VDR - EFI/GPT
Partitions/ LSV Tab
 Easy VM Restore
 Backup Coach
 Client discovery and
software deployment
 Multi-threaded
restores
15.0 Release *
 Filter Driver
 Hyper-V CBT
 EXCH/ SQL
Performance
 VSS for Oracle
 Archiving Updates
 Linux VDR
 BMR – Disimilar
 CCR-Azure
 CCD-AWS EC2
 Local Recovery Vault
(VDH)
Q1’15
13.3 Release 14.0 Release
13.5 Release 13.6.1 Release 14.1 In-Pipeline
15.0 In-Pipeline *
15.X In Planning *
2015 Planning

20. Q4’ 2013 Release (13.5)
Protect
• VMware 5.5
• Windows Server 2012 R2 / Windows 8.1
• OS X 10.9 (Mavericks)
Recover
• Virtual Disaster Recovery for Windows (VMware)
Performance
& Scale
• Independent Bandwidth Throttling
• Remote Command Enhancements –Threads / Archiving
• CMC Performance Enhancements
Usability &
Manageability
• CMC Localization (French & German)
• ConnectWise™ Billing Integration

21. Q1’ 2014 Release (13.6)
Protect
• Hyper-V Cluster Shared Volumes (CSV)
• MySQL for MAC OS X
Recover
• Virtual Disaster Recovery (VDR) for Windows (Hyper-V)
• Bare Metal Recovery (BMR) for Windows to Like / Similar
Hardware
Performance
& Scale
• Cloud Infrastructure Updates (IP and Bandwidth)
Usability &
Manageability
• CMC Partner information view enhancements
• CMC Historical charts view

22. Q2’ 2014 Release (14.0)
Protect
• EFI BIOS / GPT Partition Support (for BMR and VDR)
• Alternate Backup Credentials
Recover
• LocalSpeedVault configurable for VDR
• Easy VMware Restore
Performance
& Scale
• Multi-threaded Restores
• Skip File if Exist during restore (FS, Share, SQL,
SharePoint, Hyper-V)
Usability &
Manageability
• Redesigned HTML Backup Manager
• Remote Client Discovery and Deployment (Windows)
• Backup Coach

23. Q3’ 2014 Release (14.1)
Protect
• File Level Versioning (FS, Network Shares)
Recover
• In-place Exchange Restore (2007 and later)
• Continuous Restore (Restore only mode)
Performance
& Scale
• Integrated, Any-time Seed Loading, concurrent with LSV
Usability &
Manageability
• Real-time alerts for Failed backups
• Overview Tab usability improvements

24. Q4’ 2014 Release (15.0)
Recovery
• BMR – Dissimilar Hardware (Modern / 64-bit Systems)
Recover
• Continuous Cloud Recovery (Azure / AWS ECS)
• Local Recovery Vault (.VHD)
Performance
& Scale
• Change Block Tracking (CBT) Filter Driver for Large Files
• Hyper-V, Exchange, MS SQL, VSS for Oracle
Usability &
Manageability
• Archiving Policies Cleanup
* Features and dates Revised 09/22/2014 subject to change without notice

25. The Road to Recovery
Disaster
Recovery
Manual
Rebuild Failed
System and
Reinstall OS
File and Folder
Selective File
and Folder
Restore
VDR (P2V)
Automated
Physical System
Recovery to
VMware Virtual
Machine
VDR (P2V)
Automated
Physical System
Recovery to
Hyper-V Virtual
Machine
BMR (P2P)
Physical System
Recovery to
Similar Hardware
Skip File
Technology
EZ VMware
Restore
Multi-threaded
Restore
Continuous
Recovery
Automated
restores to a
standby system
BMR (P2P)
Physical System
Recovery to
Dissimilar
Hardware
Continuous
Cloud
Recovery to
AWS / Azure
Local Recovery
VM (VHD)

26. Scenarios

27. • 28 Days Retention
• Monthly Archive
MySQL Exchange
Oracle
Completing the Initial Backup
Windows
Linux
Mac OSX
Virtual
Windows Linux
Windows Linux
SharePoint
Platforms Apps Transport Target
Private
Cloud
Bandwidth
Seed
Disk
Files MS SQL
Local
Speed
Vault
Optional
• Compression
• Deduplication
• True Delta
• Encryption
• Multi Threading
• Throttling
• Seeding
Daily change rates are typically < 1%
• 28 Days Retention
• Monthly Archive

28. MySQL Exchange
Oracle
Getting the Data Back
Windows
Linux
Mac OSX
Virtual
Windows Linux
Windows Linux
SharePoint
Platforms Apps Transport Sources
Private
Cloud
Bandwidth
Files MS SQL
Local
Speed
Vault
• 28 Days Retention
• Monthly Archive
• 28 Days Retention
• Monthly Archive
LAN Speeds
WAN
Speeds
• Compression
• Deduplication
• True Delta
• Encryption
• Multi Threading
• Throttling
• Skip File Technology
• Lowest Cost Source

29. Azure
VM
Continuous Cloud Recovery
Virtual
VDR
MySQL Exchange
Oracle
Disaster Recovery Options
Windows
Linux
Mac OSX
Virtual
Windows Linux
Windows Linux
SharePoint
Platforms Apps Transport Sources
Private
Cloud
Bandwidth
Files MS SQL
Local
Speed
Vault
LAN Speeds
WAN
Speeds
VDR CR
Similar BMR
Dissimilar BMR Physical CR
AWS
VM
.VHD

30. Continuous Restore (Restore only mode)
» Automate restore processes
» P2P (Files and Application Data)
» P2V (Full systems)
» Maintain continuous system standby
» Provide a platform for Disaster Recovery testing
Regular backup
schedule
Restore updates
every 5 mins
C LOU D
S T OR AGE
Production System (Restore Only) Standby System

31. Enhancements & Requirements

32. Initiatives
» Web Portal for the Cloud Management Console
» 2 Factor Authentication
» Cloud to Cloud Backup
» Usability / Performance / Scale
» Exchange Granularity
» File Migration
» MAC OS X Yosemite
» Reporting / Alerting
» Local Only Backup option (Centrally Managed)
» Cloud hosted recovery services (Partnership)
» IOS / Android Backup Viewer
» Web Restore Client

33. Feature Requests
ideas.gfi.com
• Submit
• Review
• Comment
• Vote
• Monitor

34. Status Updates
subscribe to
status.gfimax.com
• Notifications
• Updates
• Release Notes
• Maintenance Schedules

35. Thank You
Questions?
Comments?
eric.harless@gfi.com
eric.harless@logicnow.com

37. Virtual
Windows
Windows
Oracle
Completing the Initial Backup
Windows
Linux Mac OSX
SharePoint
MySQL Exchange
Virtual
Windows Linux
Windows Linux
Platforms Apps Transport Target
Private
Cloud
Bandwidth
Seed Disk
MS SQL
Files
LocalSpeedVault
Optional
• Compression
• Deduplication
• True Delta
• Encryption
• Multi Threading
• Throttling
• Seeding
Daily change rates are typically < 1%
• 28 Days Retention
• Monthly Archive
• Mirrored Content
• 28 Days Retention
• Monthly Archive
• Mountable .VHD

38. MySQL Exchange
Oracle
Getting the Data Back
Windows
Linux
Mac OSX
Virtual
Windows Linux
Windows Linux
Windows
SharePoint
Platforms Apps Transport Sources
Private
Cloud
Bandwidth
Files MS SQL
Local
Speed
Vault
• 28 Days Retention
• Monthly Archive
• 28 Days Retention
• Monthly Archive
LAN Speeds
WAN
Speeds
• Compression
• Deduplication
• True Delta
• Encryption
• Multi Threading
• Throttling
• Skip File Technology
• Lowest Cost Source

39. Restore
Same Machine
Launch Backup Manager
Restore Tab
Select Data Source
Select poit in time

40. Manual Recovery
Full System Failure
1. Repair / Replace hardware
2. Configure Disk Similar
3. Install same OS / service pack
4. Promote to DC (optional)
5. Install Backup Manager
6. Install applications if full file system was not protected
7. Perform Files and folder Restore
8. Perform System State Restore
9. Perform Application level restores