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Ui orientation 03.2020
- 1. Unemployment Claimants’ Orientation “Creating Futures by Bringing People and Jobs Together”
- 2. How to Ensure the Continuation of Your Benefits
- 3. What is Workforce Solutions of Central Texas? NOT • An Unemployment Office • Texas Workforce Commission (TWC) • A Staffing Agency IS • An employment center • Here to help you find a job • A place to call when you obtain employment
- 4. For Questions Regarding Your : •Unemployment Claim •Benefits •Money •Pin Number You can…
- 5. Contact Texas Workforce Commission (TWC)…. Via Internet https://twc.texas.g ov/ or ui.texasworkforce. org Via Telephone Tele-Center 1-800-939-6631
- 6. Read UI Benefits’ Handbook • Find answers to questions in reference to your unemployment • It’s a 10-minute read • Half English/Half Spanish • View or download the online PDF version at: https://twc.texas.gov/files/jobs eekers/unemployment-benefits- handbook-twc.pdf
- 7. Once your claim has been processed and approved by TWC, your payment will either be deposited into your bank account via direct deposit or a US Bank Relia Card will be sent you, depending on what you chose when you initially applied. Unemployment Insurance Benefits
- 8. You can change your payment option online or by phone: • Log on to ui.texasworkforce.org and select Change Payment Option from the Quick Links menu. • Call Tele-Serv at 1-800-558-8321 from 7 a.m. to 6 p.m. daily and select option 5. Unemployment Insurance Benefits
- 9. • Request benefit payment every two weeks online or by phone. • Do not wait for TWC to determine your eligibility. • Log on to ui.texasworkforce.org and select Request a Payment or • Call Tele-Serv at 1-800-558-8321 from 7 a.m. to 6 p.m. daily and select Option 1. Unemployment Insurance Benefits
- 10. Be patient… It can take at least four weeks for TWC to determine whether you are eligible for benefits To find out the status of your claim: • Log on to ui.texasworkforce.org and select Claim and Payment Status • Call Tele-Serv at 1-800-558-8321 from 7 a.m. to 6 p.m. daily and select Option 2
- 11. Additional Services… • If you are experiencing financial hardship or need health assistance because of COVID-19, dial 2-1-1, the Texas Social Services Hotline, to get the help you need. • You may also go to www.yourtexasbenefits.com
- 12. If you are over 55 years old, contact Experience Works.
- 13. WSCT Programs Available Workforce Investment Opportunity Act (WIOA) May provide eligible and selected individuals financial assistance in the pursuit of vocational on-demand training programs. Assistance may be for tuition, books, fees, and certain approved supplies, but will depend on your individual situation*.
- 14. Contact us for Questions Regarding: Job Search Related Tools • Work in Texas • Job Postings • Job Match Alerts • Job Matches • Labor Market Information Assistance or Examples • Resume • Cover Letters • Reference Page • Thank You Letter
- 15. Workforce Solutions of Central Texas Call our Center Locations 300 Cheyenne Drive Killeen, TX 76542 (254) 200-2000 201 Santa Fe Way Temple, TX 76501 (254) 742-4400 523 E. 3rd Street Lampasas, TX 76550 (512) 556-4055 103 South Fannin Ave. Cameron, TX 76520 (254) 697-7022 ext. 7787 313 N. Main St. Rockdale, TX 76567 (512) 446-6440 For more information, call or go to our website at https://workforcesolutionsctx.com/ Bell Coryell Hamilton Mills Lampasas Milam San Saba Cameron Rockdale Belton Temple Killeen Copperas Cove Lampasas Gatesville Hamilton Goldthwaite San Saba Be ll C o ry e ll H a m ilto n M ila m M ills Sa n Sa b a L a m p a s a s
- 24. Report Employment Contact the Workforce Center with the following information: • Name • Place of Employment • Job Title • Date of Hire • Wage
- 25. Workforce Solutions of Central Texas Call our Center Locations 300 Cheyenne Drive Killeen, TX 76542 (254) 200-2000 201 Santa Fe Way Temple, TX 76501 (254) 742-4400 523 E. 3rd Street Lampasas, TX 76550 (512) 556-4055 103 South Fannin Ave. Cameron, TX 76520 (254) 697-7022 ext. 7787 313 N. Main St. Rockdale, TX 76567 (512) 446-6440 For more information, call or go to our website at https://workforcesolutionsctx.com/ Bell Coryell Hamilton Mills Lampasas Milam San Saba Cameron Rockdale Belton Temple Killeen Copperas Cove Lampasas Gatesville Hamilton Goldthwaite San Saba Be ll C o ry e ll H a m ilto n M ila m M ills Sa n Sa b a L a m p a s a s
Editor's Notes
- Remind everyone of our purpose – Creating Futures by Bringing People and Jobs Together
- The reason we are here today is to discuss what are the things you are to do to keep your benefits. We’ll be here for an hour.
- Make sure you share that our services are free of charge to them (computers, phones, copiers, scanners, fax, hiring events and workshops.
- You may want to consider a couple of slides to mention with a 2 or 3 sentence blurb of Specialized Job Seeker Services that outlines the system services such as WIOA Adult & Youth; Choices (TANF); Supplemental Nutrition Assistance Program (SNAP); Non-custodial Parent-Choices; Vocational Rehab; Veterans Services; TAA; etc.
- You may want to consider a couple of slides to mention with a 2 or 3 sentence blurb of Specialized Job Seeker Services that outlines the system services such as WIOA Adult & Youth; Choices (TANF); Supplemental Nutrition Assistance Program (SNAP); Non-custodial Parent-Choices; Vocational Rehab; Veterans Services; TAA; etc.
- I would also add a slide that lists our website address; center locations/hours of operation; and any references to social media presence for WSCT (currently Facebook and Twitter);
- I would also add a slide that lists our website address; center locations/hours of operation; and any references to social media presence for WSCT (currently Facebook and Twitter);
- I would also add a slide that lists our website address; center locations/hours of operation; and any references to social media presence for WSCT (currently Facebook and Twitter);
- Briefly give info on program and mention they need to contact Deborah Cartelli @ the number listed on flyer.