Addison Camomile has over one year of experience as a medical records specialist. She has excellent problem solving and communication skills, and is capable of helping to resolve issues with medical records and billing. Camomile has skills in Microsoft Office, EPIC software, and customer service.

1. Addison Troi Camomile
953 South 1050 West Woods Cross, Utah 84087
385-319-2907
acamomile@yahoo.com
Summary
Medical Records Specialist with more than one year of experience. Excellent problem solving skills and
professional communication skills with providers and insurance companies. Works well under pressure and
finishes projects on time and accurately, great multi tasking and communication skills. Capable of helping
resolve provider complaints, incorrect medical records sent also problems with over paying providers or a
copy service.
Work Skills
• Microsoft word
• Power Point
• Microsoft Office
• Excel
• EPIC software
• Predictive Dialer
• Internet Applications
• Spreadsheets
• Customer Service
• Handling Money
• Citrix Software
• Power chart
Work Experience
Release of Information Specialist II HealthPort
1136 South 3600 W Suite 100 Salt Lake City, UT 84114
801-660-0026 06/10/2015 - Present
• Responsible for processing all release of medical records information requests in a timely and
efficient manner.
• Provide customers with the highest quality product and customer service.
• Safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals
have access to the patient’s medical information
Retrieval Agent Level 4 Verisk Health
10897 South River Front Parkway South Jordan, Utah 84095
(801)545-3876 04/14/2014- 05/21/2015
• Ensure that the facilities from whom records are requested receive the highest level of customer
service and care.
• Ensure that all questions from agents were answer promptly and accurately
• Assisted with retrieving medical records electronically for the Medicare Risk Adjustment Review
from Cleveland Clinic.
Customer Service Representative MultiPlan
1124 West 2400 South Salt Lake City, Utah 84114
(800)950-7040 09/24/2012 – 10/04/2013
• Communicate with customers primarily by phone to verify and correct demographic information.
• Research and resolve a variety of customer demographic inquiries at the point of service to ensure
customer’s retention and satisfaction.
• Obtain information from customer and communicate feedback for follow up when required to ensure
satisfactory resolution.
Billing Specialist University of Utah Hospital and Clinics
127 South 500 East Salt Lake City, Utah 84111
(801) 587-6383 08/15/2011 – 04/30/2012
• Consulted with patients and insurance companies for payment requests, overdue payments, denied
claims also make payment plan arrangements.
• Contact insurance companies for explanation of benefits, pre-authorizations and to resolve claim
issues.