Unified communications solution for SMB
                                                        Single Server UC Solution for SMB
                                                        POWERFUL MULTIMEDIA COLLABORATION
                                                        AND PRODUCTIVITY ENHANCING TOOL
                                                        EXCLUSIVELY DESIGNED FOR THE SMALL
UCS                                                     AND MEDIUM SIZED BUSINESS.




iPECS UCS delivers tools to enhance productivity and improve customer       Single Server Solution, Reduce Cost and
responsiveness in an affordable package for your SMB. Integrated with
                                                                            Simplify Management
the iPECS platform, iPECS UCS Clients access the rich voice services of
the iPECS and the wide range of video, text and collaborative and mes-
                                                                            The single-server solution reduces hardware costs. Smaller sites can
saging services built into the iPECS UCS Server. Whether your business
                                                                            start with a lightweight server and, as your business grows, add a little
is single or multisite, iPECS addresses the communication needs of the
                                                                            muscle, building up to support for as many as 600 simultaneous clients
today’s SMB and delivers the next generation in communications
                                                                            from up to 2,000 registered clients and a 30,000-shared record database.
technology.
                                                                            iPECS UCS server simply connects to your iPECS voice platform over any
                                                                            IP network and, coupled with your configured user database, deploys
Tools to Enhance Productivity and Improve                                   quickly.
Responsiveness
                                                                            Secure Web-based server management allows convenient and full-
Video Conferencing brings together as many as 6 parties in a collabo-       featured remote access via a standard Web browser. System managers
rative session to share documents, conduct private presentations and        need only access a single server to monitor real-time status of the com-
co-work; efficiently sharing information and reducing decision-making       ponents, view usage statistics, and manage activity logs.
time. Presence enables you to know another party’s status so that you
can the best way to communicate with them at any given time. Instant        Business Purpose Unified Communications
Messaging combines real-time and your-time for a highly effective com-
munication tool. Groups and individuals can share schedules to inform       Unlike external Instant Messaging and chat services, iPECS UCS pro-
eachother of business activities, meetings etc., so that everyone knows     vides a business-confidential solution. Message sessions are only be-
how where and when to contact others. Private and shared directories        tween registered iPECS users, and the company-owned server main-
synchronize with your contact management software (Outlook, ACT!,           tains logs and details of the communication. UCS Clients encrypt text
Goldmine or Excel), and the private and shared directories allow quick      messages, employing AES (Advanced Encryption Solution) to protect
access for placing calls, as well as delivering full contact information    from interception. And, managing shared company schedules from the
for incoming calls and full integration with other services of iPECS UCS.   UCS Server ensures that all client users stay updated. Users will ap-
iPECS UCS services improve your business productivity and reduce the        preciate discovering other organization-enhancing features such as
time it takes you to respondto clients, all via an easy-to-use, customiz-   outbound calling history management, Personal call memo, Individual
able, intuitive graphical user interface.                                   call routing and more.

The latest UCS mobile client allows users’ communication coverage to
expand even more so that user productivity is enhanced and customer
response time is further reduced.                                           	1. Main menu bar

                                                                            	2. User information field
Easy to Access and Activate
                                                                            	3. Multiple feature tab
The intuitive and consistent user interface lets your employees adopt       	4. Main operation field
UCS tools into their everyday communications quickly and easily. . Reg-
                                                                            	5. Quick telephony bar
istered users activate their UCS Client by downloading the client ap-
plication from the UCS Server, and can immediately enjoy the enriched
communication experience delivered by iPECS UCS. In addition, there
is no need to make a commitment for full-scale deployment from the
beginning: experience the full value of iPECS UCS using the 90-day free
demo license that is available in all iPECS platforms. Set-up a small-
scale pilot to make sure the solution meets your business needs with
everyday users.
UCS

Presence                                                                                            Directory Management
•	   10 Client, 5 Desktop phone, 4 Web cam status options                                           •	 Dynamic DB search, Shared UCS DB up to 2,000(Internal)/30,000
                                                                                                    	 (External), Locally managed private DB
Instant Messaging & File Send                                                                       • 	Automatic Outlook DB synchronization, LDAP search, DB export &
                                                                                                    	 import, ACT!, GoldMine, Outlook, Excel, CSV
•	   Business purpose IM, Intuitive user interface, Message encryption(AES)
     Unlimited automatic log saving, Click to send
•	
                                                                                                    Individual Call Routing
Conference Management                                                                               •	    Multiple scenario editing, Incoming CID filtering
                                                                                                    •	    Time zone base routing, Flexible destination assignment
•	 Conference group call: Multiple number dialing from directory,
	 Individual connection management                                                                  Schedule Management
•	 Virtual conference room: Room management & status monitoring,
	 Email invitation, Ad hoc conference                                                               •	Shared schedule: Company/Team schedule, up to 5 shared folders
                                                                                                    •	Private schedule: Real time sync w/ MS Outlook, Open to public option
Internal & External SMS                                                                             	 per event

•    	Internal SMS to system stations up to 100 characters                                          Application Sharing
•    	External SMS via PSTN ETSI Type 1 & 2 up to 80 characters
                                                                                                    •	 Real-time application sharing
Video Conferencing                                                                                  •  Image exchange method, Resolution control
                                                                                                    •	 Whiteboard	 •	 Video conferencing Desktop sharing
•	 6 party video conference
•	 QCIF, CIF, VGA format, H.263+ , Maximum 15 frames                                                Call-Related Features
•	 Easy to access user interface
                                                                                                    •     IP Bridge, Interactive call pop up, Scheduled dial
Call Recording                                                                                      •     Call Assistance, Step call, 48 flexible buttons, etc

•	Click to record on HDD, Automatic client recording agent of linked                                Server-Related Features
	 station, Recorded file handling
                                                                                                    •     Client usage statistics, Server status monitoring
                                                                                                    •     Administrator notice, Log management
                                                                                                                                                       UCS Mobile Client
      Major Specifications
     Maximum number of registered clients per server             6,000 clients
     Maximum number of concurrent clients                        2,000 clients
     Maximum number of contacts per client                       2,000 internal / 30,000 external per server
     Maximum number of presence registration                     200 presence users per client
     Instant Messaging                                           200 Ad hoc groups & 30 Chatting rooms
     Individual Call Routing                                     10 scenarios per client
     File sending                                                5 parties & 3 files per client
     Application sharing                                         6 parties per event
     Video Conference                                            6 parties & 8 groups via CIF, QCIF, VGA
     Log history saving per client                               2,000 events
     Headset hook switch integration                             Plantronics : Audio 910, CS 50/60, GN Netcom : GN 8120
                                                                                                                                                                             · Windows Mobile 6.1/6.5 compatible
                                                                                                                                                                             · WVGA 800 x 480

     System Requirements                               UCS Client                                                         UCS Server
                                                       Pentium IV 2.3G                                                    Intel Core 2 Duo 1.8G(Minimum)
                                                       512 MB RAM & 200 MB free HDD                                        Intel Core 2 Quad 2.4G(recommended)
                                                       1024 x 768 video card recommended                                  2GB RAM & 1GB free HDD
     Hardware Requirements                             10/100 Base-T NIC                                                  10/100 Base-T or faster NIC
                                                       Full duplex sound card                                              -
                                                       USB headset recommended                                             -
                                                       Web Cam(Optional)                                                   -
                                                       Microsoft Windows 2000                                             Microsoft Windows XP Professional
                                                       Microsoft Windows XP                                                Microsoft Windows 2000/2003 Server
     Operating System
                                                       Microsoft Windows Vista                                            Microsoft Windows Vista Business/Enterprise/Ultimate Edition
                                                       Microsoft Windows 7                                                Microsoft Windows 7 Business/Enterprise/Ultimate Edition

                                                                    LG-Ericsson USA, Inc. www.lgericssonus.com
                                                                    20 Mason, Irvine, CA 92618
                                                                    This document is for general guidance purpose only. The information provided in this document is valid as of the date of its publication and is
                                                                    subject to change without notice. LG-Ericsson USA, Inc. assumes no responsibility for any errors or omissions in this documents that result in your
                                                                    misunderstanding.
                                                                    Copyright 2011. LG-Ericsson USA, Inc. All rights reserved
                                                                    v. 2

UCS

  • 1.
    Unified communications solutionfor SMB Single Server UC Solution for SMB POWERFUL MULTIMEDIA COLLABORATION AND PRODUCTIVITY ENHANCING TOOL EXCLUSIVELY DESIGNED FOR THE SMALL UCS AND MEDIUM SIZED BUSINESS. iPECS UCS delivers tools to enhance productivity and improve customer Single Server Solution, Reduce Cost and responsiveness in an affordable package for your SMB. Integrated with Simplify Management the iPECS platform, iPECS UCS Clients access the rich voice services of the iPECS and the wide range of video, text and collaborative and mes- The single-server solution reduces hardware costs. Smaller sites can saging services built into the iPECS UCS Server. Whether your business start with a lightweight server and, as your business grows, add a little is single or multisite, iPECS addresses the communication needs of the muscle, building up to support for as many as 600 simultaneous clients today’s SMB and delivers the next generation in communications from up to 2,000 registered clients and a 30,000-shared record database. technology. iPECS UCS server simply connects to your iPECS voice platform over any IP network and, coupled with your configured user database, deploys Tools to Enhance Productivity and Improve quickly. Responsiveness Secure Web-based server management allows convenient and full- Video Conferencing brings together as many as 6 parties in a collabo- featured remote access via a standard Web browser. System managers rative session to share documents, conduct private presentations and need only access a single server to monitor real-time status of the com- co-work; efficiently sharing information and reducing decision-making ponents, view usage statistics, and manage activity logs. time. Presence enables you to know another party’s status so that you can the best way to communicate with them at any given time. Instant Business Purpose Unified Communications Messaging combines real-time and your-time for a highly effective com- munication tool. Groups and individuals can share schedules to inform Unlike external Instant Messaging and chat services, iPECS UCS pro- eachother of business activities, meetings etc., so that everyone knows vides a business-confidential solution. Message sessions are only be- how where and when to contact others. Private and shared directories tween registered iPECS users, and the company-owned server main- synchronize with your contact management software (Outlook, ACT!, tains logs and details of the communication. UCS Clients encrypt text Goldmine or Excel), and the private and shared directories allow quick messages, employing AES (Advanced Encryption Solution) to protect access for placing calls, as well as delivering full contact information from interception. And, managing shared company schedules from the for incoming calls and full integration with other services of iPECS UCS. UCS Server ensures that all client users stay updated. Users will ap- iPECS UCS services improve your business productivity and reduce the preciate discovering other organization-enhancing features such as time it takes you to respondto clients, all via an easy-to-use, customiz- outbound calling history management, Personal call memo, Individual able, intuitive graphical user interface. call routing and more. The latest UCS mobile client allows users’ communication coverage to expand even more so that user productivity is enhanced and customer response time is further reduced. 1. Main menu bar 2. User information field Easy to Access and Activate 3. Multiple feature tab The intuitive and consistent user interface lets your employees adopt 4. Main operation field UCS tools into their everyday communications quickly and easily. . Reg- 5. Quick telephony bar istered users activate their UCS Client by downloading the client ap- plication from the UCS Server, and can immediately enjoy the enriched communication experience delivered by iPECS UCS. In addition, there is no need to make a commitment for full-scale deployment from the beginning: experience the full value of iPECS UCS using the 90-day free demo license that is available in all iPECS platforms. Set-up a small- scale pilot to make sure the solution meets your business needs with everyday users.
  • 2.
    UCS Presence Directory Management • 10 Client, 5 Desktop phone, 4 Web cam status options • Dynamic DB search, Shared UCS DB up to 2,000(Internal)/30,000 (External), Locally managed private DB Instant Messaging & File Send • Automatic Outlook DB synchronization, LDAP search, DB export & import, ACT!, GoldMine, Outlook, Excel, CSV • Business purpose IM, Intuitive user interface, Message encryption(AES) Unlimited automatic log saving, Click to send • Individual Call Routing Conference Management • Multiple scenario editing, Incoming CID filtering • Time zone base routing, Flexible destination assignment • Conference group call: Multiple number dialing from directory, Individual connection management Schedule Management • Virtual conference room: Room management & status monitoring, Email invitation, Ad hoc conference • Shared schedule: Company/Team schedule, up to 5 shared folders • Private schedule: Real time sync w/ MS Outlook, Open to public option Internal & External SMS per event • Internal SMS to system stations up to 100 characters Application Sharing • External SMS via PSTN ETSI Type 1 & 2 up to 80 characters • Real-time application sharing Video Conferencing • Image exchange method, Resolution control • Whiteboard • Video conferencing Desktop sharing • 6 party video conference • QCIF, CIF, VGA format, H.263+ , Maximum 15 frames Call-Related Features • Easy to access user interface • IP Bridge, Interactive call pop up, Scheduled dial Call Recording • Call Assistance, Step call, 48 flexible buttons, etc • Click to record on HDD, Automatic client recording agent of linked Server-Related Features station, Recorded file handling • Client usage statistics, Server status monitoring • Administrator notice, Log management UCS Mobile Client Major Specifications Maximum number of registered clients per server 6,000 clients Maximum number of concurrent clients 2,000 clients Maximum number of contacts per client 2,000 internal / 30,000 external per server Maximum number of presence registration 200 presence users per client Instant Messaging 200 Ad hoc groups & 30 Chatting rooms Individual Call Routing 10 scenarios per client File sending 5 parties & 3 files per client Application sharing 6 parties per event Video Conference 6 parties & 8 groups via CIF, QCIF, VGA Log history saving per client 2,000 events Headset hook switch integration Plantronics : Audio 910, CS 50/60, GN Netcom : GN 8120 · Windows Mobile 6.1/6.5 compatible · WVGA 800 x 480 System Requirements UCS Client UCS Server Pentium IV 2.3G Intel Core 2 Duo 1.8G(Minimum) 512 MB RAM & 200 MB free HDD Intel Core 2 Quad 2.4G(recommended) 1024 x 768 video card recommended 2GB RAM & 1GB free HDD Hardware Requirements 10/100 Base-T NIC 10/100 Base-T or faster NIC Full duplex sound card - USB headset recommended - Web Cam(Optional) - Microsoft Windows 2000 Microsoft Windows XP Professional Microsoft Windows XP Microsoft Windows 2000/2003 Server Operating System Microsoft Windows Vista Microsoft Windows Vista Business/Enterprise/Ultimate Edition Microsoft Windows 7 Microsoft Windows 7 Business/Enterprise/Ultimate Edition LG-Ericsson USA, Inc. www.lgericssonus.com 20 Mason, Irvine, CA 92618 This document is for general guidance purpose only. The information provided in this document is valid as of the date of its publication and is subject to change without notice. LG-Ericsson USA, Inc. assumes no responsibility for any errors or omissions in this documents that result in your misunderstanding. Copyright 2011. LG-Ericsson USA, Inc. All rights reserved v. 2