The document discusses various types of communication skills essential for effective interaction in both personal and professional contexts. Key skills highlighted include active listening, non-verbal cues, friendliness, open-mindedness, and the ability to give and receive feedback. Mastering these skills can enhance influence, connection, and impact in conversations.

1. Types of Communication
Types of Communication
Skills
Skills
GetSetHome

2. Introduction
Introduction
Picture this – a room
filled with diverse
individuals, each with
their own thoughts and
perspectives

3. Your ability to communicate
effectively in this dynamic
setting is your superpower

4. In personal or professional settings,
communication skills will enhance your
ability to convey ideas and navigate
diverse situations

5. By understanding various communication
types, we unveil the keys to influence,
connection, and impact

6. Active Listening
Non Verbal Communication
Friendliness
Open Mindedness
Feedback

7. 01
01
Active
Active
l
listening
istening

8. Good communication =
Good listening
If you're not a good listener,
it's hard to understand
what's asked of you

9. Focus on what the other
person says
Ask clarifying questions to
understand better

10. Rephrase for better
understanding
Active listening helps in
understanding and responding
appropriately

11. 02
02
non verbal
non verbal
communication
communication

12. Nonverbal communication cues are the way you
listen, look, move, and react
These cues show your interest, if you are being
truthful, and how well you’re listening

13. Your body language, eye contact, hand
gestures, and tone of voice all color the
message you are trying to convey

14. Types Of Non Verbal Communication

15. Facial Expressions
Gestures
Posture
Tone of Voice

16. FACIAL EXPRESSIONS
such as maintaining eye
contact in a conversation
shows that you are
focused and paying
attention

17. POSTURE - A relaxed, open
stance, and a friendly tone
will make you appear
approachable and will
encourage others to speak
openly with you

18. GESTURES are generally
used both intentionally
and unintentionally to
convey information to
others

19. Your TONE OF VOICE can
indicate sarcasm, anger,
affection, or confidence. It’s
not just what you say, it’s
how you say it. Timing,
pace, how loud you speak

20. 03
03
Friendliness
Friendliness

21. A friendly tone, a personal
question, or simply a smile, will
encourage your co-workers to
engage in open and honest
conversations with you

22. It's important to be polite in all
your workplace communications,
whether face-to-face or
written communication

23. 04
04
Open
Open
Mindedness
Mindedness

24. A good communicator should enter into any
conversation with a flexible, open mind

25. Be open to listening to and understanding
the other person's point of view, rather
than simply getting your message across

26. By being willing to enter into a
dialogue, even with people with
whom you disagree, you will be able
to have more honest, productive
conversations.

27. 05
05
Feedback
Feedback

28. Being able to give
and receive
feedback
appropriately is an
important
communication skill

29. Giving feedback involves giving praise
A simple "good job" or "thanks for
taking care of that" can greatly
increase motivation

30. Listen to the feedback
you are given, ask
clarifying questions if
you are unsure of the
issue, and make efforts
to implement the
feedback

31. Thank You for Reading!
Thank You for Reading!