1. South Jordan, UT • 801-673-5647 • smithtyler27@hotmail.com
TYLER SMITH
Experience
1/20/15 - present eBay, inc. Draper, UT
o Customer Solutions Representative
 Use expert conflict management and communication skills to de-escalate calls
while delivering difficult messages to customers in a way that creates a
positive customer experience
6/9/14 – 1/14/15 Best Buy West Jordan, UT
o Connections Specialist
 Present connection products and services to customers to enrich their lives
 Solve customer’s connection problems through knowledgeable advice
Achievements
o One of forty students selected for Business Scholars transfer program at The
University of Utah
o Voted as Vice President of Finance for the Alpha Kappa Psi Business Fraternity
at The University of Utah
o Voted as Salt Lake Community College DECA President of Communications
Extracurricular activities
o Business Scholars at The University of Utah
o Alpha Kappa Psi Business Fraternity Vice President of Finance
o Wish Magician for the Make-A-Wish Foundation
o Toastmasters International Member
o Phi Beta Lambda Member at The University of Utah
Education
2015 – Present University of Utah Salt Lake City, UT