1. Luis Angel Ramos, Jr. M.A.Ed.
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SUMMARY
My Management Skills have taken me into community work and higher education as Director of Development,
Director for Student Services, Education Consultant (Financial Aid and Leads Generator), Admissions
Advisor/Community Mentor/Recruiter, Assistant Director for Multicultural Services and Marketing/
Advertising, Coordinator for: The Boys and Girls Club of Volusia-Flagler Counties, YMCA Hispanic Achievers,
The House Next Door (Project Safe Coordinator, Board Member, and Committee Member for the First Deltona
Youth Summit "Teens Reaching for the Stars"), Planning Committee Member for Youth Explosion for Christ
Concerts, Executive Director for the Boy Scouts of America, etc. My most recent work experiences have
sharpened my analytical skills. As a coordinator, business developer, assistant director, director, executive and
volunteer for several institutions in Central Florida area, Puerto Rico and Pennsylvania; I have developed
training skills, public relations skills, job training skills, educational procedures skills, fundraising skills,
supervision skills, sales and promotional skills.
CORE COMPETENCIES
 Acts to align own unit’s goals with the strategic direction of the business.
 Gives talks or presentations that energize groups toreward their accomplishments
 Offers leading support for others’ ideas and proposals tofoster teamwork.
 Presents several different arguments in support of a position.
 Makes a systematic comparison of two or more alternatives to ensure and measure customer satisfaction.
 Proposes innovative business deals to potential customers, suppliers, and business partners
 Approaches challenging tasks with a “can-do” attitude
PROFESSIONAL CONFERENCES AND TRAININGS
·Sales Strategies and Business Plan Certificate Training
· Received the First Manuel Toro Leadership Award & Community Service from La Prensa Newspaper in at the
International 23rd Paoli Awards 2005 in Orlando, FL
·Selected for the Volusia County Government Citizen's Leadership Academy
·Appointed by Congressman Micato represent Volusia County at the Congressional Hispanic Leadership
Summit in Washington, D.C.
·Appointed Member of the Latino Initiative Advisory Committee of Volusia County Schools
·Advisory Community Committee for Volusia County Elections Department
·Selected for the Self Assessment Team Member and Public Relations/Chair- Volusia Agencies Partnership
Committee for Head Start, Mid Florida Community Services.
·National Selected Scholarship Recipient for the 1st National Latino Leadership for the Future Grassroots and
Political Conference by The NEA, NALEO/LA RAZA/LA RASA/ Colorado Education Association held at the
YMCA Estes Park Denver Colorado.
·LEADERSHIP CLASS II Graduate- West Volusia Chamber of Commerce
·Allocating Funding Panel Member- United Way of Volusia/Flagler Counties
·Member Advisory Board for the Department of Elections Volusia County
·Graduate of the Candidate and Campaign Management Training by the United States Hispanic Leadership
Institute
·Organizer and Graduate of the USHLI Grassroots Leadership Training at Volusia County with presentations
from Volusia County, City of Deltona and Volusia County School Board
·El Santuario Worship Center, Church of God: Public Relations & Director: Prayer Service for America and
Hispanic Heritage Celebration
·Volusia County Hispanic Association Inc. Board of Directors/Public Relations, Committees: Youth,
Membership, Talent Show, Yearly Hispanic American Festival (7,000 attendees), Gala Dinner/Dance, Family
Picnic, Business Network, Latino Vote Committee and public relations person.

2. · Attended the US Department of Education & the US Faith Based Initiatives Grant Writing Seminars by the Office
of the Governor Luis Fortuño
· Selected to represent Pine Ridge High School at the National Conference on Leadership Diversity by the
University Of Central Florida Office Of Diversity Initiatives
· Selected to represent The Admissions/Recruitment Department at the Daytona Beach Community College
President's Leadership Training and the Presidents Situational Training.
· Planning/Advising Committee Member for the 19th, U.S. Hispanic Leadership Conference where I was
representing Central Florida and DBCC.
· Attended the 20TH & The 18th U.S. Hispanic Leadership Conference 2002 & 2000 in Chicago for college
recruitment (Participated on the 7th USHLI National College Fair) and training purposes.
·The Pacific Institute Certificates: Success Strategies for Effective Schools Program & Investment in Excellence
2006 taken at Angley College by the Pacific Institute Staff.
· Certified Adult and Children CPR/First Aid techniques 2005.
· Grant Writing Certificates from: The Department of Education and the Office of Faith Based Initiatives by the
Office of Congressman Luis Fortuño, The Federal Affairs Office of Puerto Rico in Orlando, The Department of
Education, State of Florida, Career Development- DBCC and the Federal Affairs Office of Puerto Rico in Orlando
EXPERIENCE
Independent Contractor (Substitute Teacher/Assistant Teacher Vacancies: ESE, ESOL, Math, Social Studies,
Science, Language Arts and Computer Lab), VolusiaCounty Schools
Adjunct Professor at the School of Adult Education, Daytona State College (DSC), GED Evening Program, Deltona
Campus
Community Mentor/Recruiter & Admissions Advisor, DaytonaCommunity College now DSC
Daytona Beach Community College (DBCC)-Now Daytona State College, FL
· Recruitment percentage for targeted populations increased by 91% after three years in position Public
Relations/Recruitment
· Represented DBCC at: Chambers of Commerce, The Volusia County Day in Tallahassee, Volusia County High
Schools, The Central Florida Higher Education Alliance: Held Fairs at businesses of Central Florida (Disney,
Hotels, AAA, Universal Studios), Parades, etc.
· Grant Search Committee Member for the DBCC TRIO/UP Ward Bound (Granted).
· Selected to represent The Admissions/Recruitment Department at the Daytona Beach Community College
President's Leadership Training and The Presidents Situational Training.
· Planning/Advising Committee Member for the 19th, U.S. Hispanic Leadership Conference; were I was
representing Central Florida and Daytona State College.
· Coordinated the Education Fairs representing DBCC for the Central Florida Higher Education Alliance (20-25
colleges) Sponsored by the Volusia County Administration Building Facilities & and Deltona Library.
· Created/Organized the 1st Come Meet Your Neighbor- Educational Awareness Day in Deltona & in Osteen-
Festival type of Recruitment Event with other service agencies
· Organized the First Community Leaders Meeting for the Hispanic Business Initiative Fund Seminars for Volusia
County at DBCC, DeLand, FL.
· Advocacy/Education Committee- One Voice for Volusia, Inc. Participated in the Deltona Leaders Survey as an
Interviewer and Interviewee on city services needed.
· Attended the Affirmative Action to Achieve Diversity Workshop-Professional Development
· Attended the DBCC Customer Service Training by the Engleson Consulting Group
Part-time Jobs held while working for Daytona Beach State College:
Voter Registration Specialist-Commonwealth of Puerto Rico Federal Affairs Administration Orlando, Florida
YMCA Hispanic Achievers Coordinator-FirstDeltona/Volusia County Coordinator- Promoted Higher Education
thought: adult mentors & events.
Board Member for The House Next Door, Inc.-TheHND is a family-counseling and community/youth programs
agency that serves Volusia and Flagler Counties with a budget of $2 millionper year.
Community Advisory Board/Promotion-Youth Explosion for Christ Concerts in Deltona
Volunteer County Wide Community Organizer forthe Hispanic Health Initiatives in Volusia County
Project Safe CoordinatorThe House Next Door-Adrug-alcohol and tobacco free activities program for Deltona
Youth. Parent Newsletter Editor.

3. Boys & Girls Club Coordinator-FirstDeltona Club Coordinator for a Youth Advocacy and programs in the City of
Deltona, Participated in the First Volusia County Youth Summit.
President- R.E.S.T. Ramos Educational Services & Translations, Inc.
Placement Field Officer-Temporary Professional Services- UNITEC- Universal Technology College of Puerto Rico
Admissions Representative (Temporary Position) - City College- Casselberry, FL
Self-Trained in Campus View- Admissions Program
Admissions/Marketing/Advertising/Public Relations Coordinator-Orlando Academy (New School), Orlando, FL
(Temporary One Month Assignment)
· Public Relations duties: at Community Events, News Media, Newspaper, Internet Youth Concerts, Community
Events, Chambers of Commerce, High Schools, Specific Market Targeting and Job and Health Fairs
· Marketing Plan Developed Increased Leads by more than 50% within one month in the job with Specific
Population Targeting Marketing Plan Strategies (TV Commercial Participated in the production and as one of the
Actors)
· Trained Admissions Advisors and other staff on Customer Service, Recruitment Events Search and Follow up
and on how to help students overcome barriers in their educational pathway.
· Recommended and Sought out Financial Aid Sources, Student Payment Plan Options and Loan Institutions as
alternatives (Payment Plans/FAFSA).
· Admission Interviews with Students and Presented them with Financial Aid Information Options
· Recommended Program Development and Implementation for English as a Second Language Classes with an
emphasis on Medical Terminology for local and international students
· Volunteered to Translate to Spanish Orlando Academy Brochure as part of Marketing Strategy
Director, Office of Development, Universidad Interamericana de Puerto Rico
· Developed the first Yearly Development OfficeFund Raising Plan seeking to foster meaningful relationships
between the Campus and its alumni and friends and strives to match donors' philanthropic interests with
opportunities to strengthen the Campus future: E.g. Facilitated City Library advertisement Renegotiation from a
Screen TV advertisement to total third floor Inter American University sponsorship/advertisement for a lower
price
· Created the first monthly In-kind and Cash donations report by department on Campus
· Attended US Dept. Education/US Faith Based Initiatives Grant Writing Seminars
· Coordinated Federal Grant Writing Trainings for Staff and Faculty and facilitated researched grant information
· Represented the Campus in Parades and as a guest for an Educational and Motivational Presentation for Head
Start Program Parents
Director of Student Services/Marketing-Angley College DeLand, FL
· Developed the Marketing Plan- Conducted Marketing Survey for Faculty, Staff, Students and Businesses
· Increased Student in Field Placement by 44% (From 53% To 97%)
· My performance was instrumental in the ACICS College Evaluation (letter by ACICS). I conducted the Leg Work
for a new program and first Bachelors Degree at Angley College: Aviation Technology approved by the ACICS
during their visit(found Pilot School for Partnership) and Achieved the Annual Percentage Placement Goal
(80.9) within six months in the job compared to 53% when I started working.
· Student Activities Coordinator: Graduation, Open Houses, Fresh Start Program for new students, Orientation,
College Job Fairs, First Annual Alumni Picnic, Military Honorary Wall Community Presentation, Mock Clinics %
Fresh Starts for Morning and Night Program Students.
· Created and Implemented Student Retention Programs: Newsletter, Achievement Recognition, Student Bulletin
Board
Substitute Teacher for Volusia County Schools & Community Liaison & Diversity Advisor Temporary Assignment
for the Volusia County Schools (FL) at Pine Ridge High School- - Public Relations to the City of Deltona, Volusia
County and organizations. Develop leadership and cultural activities and serve as a bridge between all different
student groups, faculty and administration to foster and manage campus diversity.
· Selected to represent Pine Ridge High School at the National Conference on Leadership Diversity by the
University Of Central Florida Office Of Diversity Initiatives
· Temporary Teaching Certificate by the State of Florida for Business (Grades 6-12)
· Teacher Substitute Certification by the Volusia County School Board
District Executive D-3/Tuscarora District for the Boy Scouts of America, Central Florida Council Deltona, FL
· Served as a liaisonbetween West Volusia Parent Leaders/Volunteers and Council. Coordinated regular
meetings and activities for West Volusia. Created partnerships with other agencies, businesses, churches and

4. school board to recruit and train boys and parent leaders and volunteers to promote leadership, citizenship and
physical wellness.
· Served as a Volunteer: Commissioner, Golden Eagle Dinner Captain and Advisor for National Pilot Program to
Central Florida.
Assistant Director of Multicultural Services/Multicultural Center-(KU Graduating Class of 1995) Kutztown
University of Pennsylvania Kutztown, PA
· Implemented (18) programs ($80,000.000 Department annual budget) related to and focused on the African
American and Latino/Hispanic academic, cultural and social experiences through Student Leadership
Development Programs, race relations and intercultural programs. Organized All Student Organization’s
meetings, Sought out speakers (Mayor of Reading, PA) to address students on the Martin Luther King Greek
Dinner. I represented K.U. at different community events, PAL, Penn State-Berks, The Hispanic Center, and
Temple University.
·Coordinated, sought out funds (Co-sponsored by the KU Foundation & Athletics) and advertising: Promoting
Diversity and Teamwork Through Sports on April 15, 2004. Herman Boone and Bill Yoast, the real life heroes of
inspirational movie Remember the Titans will be talking about their experience leading their once racially
divided football team to a championship title from opponents to team mates to brotherhood. The event was
attended by more than 500 culturally diverse participants (students, faculty, high schools and community). The
event was first page on the Reading Eagle Newspaper.
· Organized and coordinated the first Collegiate Leadership Development Program (CLDP) by the United States
Hispanic Leadership Institute at Kutztown University with a Multicultural Approach. The CLDP will be seven
weeks of total leadership development and student empowerment along with dialogue with administration.
· Created/Organized the New Beginnings Mentoring Program based on prior existing mentoring programs at the
University and other well-recognized national mentoring programs
Bank Teller-Banco Popular Customer Service & Reformatted all the bank’s intake and internal forms.
Administrative Assistant-Temporary assignment, Department of Juvenile Justice Daytona Beach, FL
· Certified Department of Juvenile Justice Youth Mentor
· Coordinated and took minutes at Juvenile Justice Board, Councils and Committee meetings. Prepared
information packages and maintained continuous communication with members and grant applicants to meet
statutory deadlines.
Production Line Supervisor,Electronic Manufacturing Services, Inc. Aguadilla, PR Second Shift/Temporary
assignments- Supervised a telephone recycling/disassembly line of 25 employees. Kept track and analyzed
productivity records. I also assisted supervising other production lines.
Boy Scout Program Assistant- National Pilot Program with inner city kids in three Public Elementary Schools in
Reading, PA, Career Day Speaker at Reading High School & at PEPP Program at Penn State Berks
EDUCATION
Masters in Adult Education- Metropolitan University of Puerto Rico, Orlando & Aguadilla Campus, 4.00 G.P.A.
Sales Strategies and Business Plan Certificate Training-WEA Funds & Department of Labor of the Commonwealth
of Puerto Rico & Human Resources Entreprenurial Development Traning/Adiestramiento y Promoción de
Empleo, Oficina de Adiestramiento y Desarrollo Empresarial, Programa Pa’ Mi Gente: Como Desarrollar y
Administrar un Negocio Pequeño en Puerto Rico, Edición 2006 Su Plan de Negocios Manual de Trabajo, Edición
2006 Centro de Desarrollo Económico Recinto Universitario de Mayagüez, Universidad de Puerto Rico
Food Management Certified (Certificate Number: 20795238) by the National Registry of Food Safety
Professionals® issued on October10, 2012 and Expires on October 10 2017
Kutztown University of PA Kutztown, PA-B.S.B.A., Business Administration/International Business Management
Emphasis
· Received the Alumni Service Award International Students Organization- President, Latino Student Association-
Vice President, Student Mentor for the Academic Alliance for the Retention of Minority Students, International
Business Club, Represented the University at the Latinos in Pennsylvania Conference. My Graduation Story was
featured in the Reading Eagle Newspaper on Graduation Date!
· Senior year Internship: Translator for a Minority Business Development Center & Entrepreneurial Development &
Global Education Center (The Center received White House and Presidential recognition/Finalist for a United
Nations Educational Award). Ihelped three clients develop business plans and marketing strategies: grocery
store future owner, a restaurant owner and shoe-store owner/designer.

5. · Senior Year- Boy Scouts of America Cub Master/Program Assistant (P/T) - Coordinated a National Pilot Program
with inner city kids in three Public Elementary Schools in Reading, PA. I served as a BSA Career Day Speaker at
Reading High School & at PEPP Summer Youth Leadership Program at Penn State Berks.
Reading Area Community College Reading, PA-A.A.S., Human Resource Management-Worked as a Full Time in
Aetna Health Insurance & Part Time as Bank Teller while in school.
University of Puerto Rico Aguadilla, PR-Finished Pre-Engineering Program & One Year of Business Management
(100 credits) *Received G.P.A. Honor & Extracurricular Certificate (Community Colleges Drama Competition
First Prize for La Cantante Calva Theater 88 Club acting at Rio Piedras and Carolina Campuses)
New Bedford High School, New Bedford,MA - (Honors), Scholarship from the Spanish American Club