The document discusses a case study presented by Shrinath Navghane, founder of SocialMedia2Go, about using Twitter to order food delivery from hotels. Key points include how the Tweet2Order system works, its benefits like being convenient and direct without calls or waiting, and some of its achievements like gaining more clients and unfiltered feedback. The system only requires a one-time registration then users can simply tweet to order and get order confirmation.

1. Hotel Nikko San Francisco | November 18, 2010
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Sponsors
Case Study: Tweet for Delivery
• Shrinath Navghane, Founder, SocialMedia2Go | @MrShri

2. Hotel Nikko San Francisco | November 18, 2010
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Sponsors
Thank You to Our Sponsors
ANCHOR SPONSORS
EXHIBITOR
PLATINUM SPONSORS
SILVER SPONSORS
BOOTSTRAP SPONSORS
Please visit our Sponsors and
Exhibitors during the breaks!

3. Hotel Nikko San Francisco | November 18, 2010
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Sponsors
Thank You to Our Partners
RESEARCH PARTNER COMMUNICATIONS
PARTNER
MIX TWEET PARTNER
NON-PROFIT PARTNER
ASSOCIATION PARTNERS
MEDIA AND OUTREACH PARTNERS

4. When Hunger Strikes
a UNIQUE approach

5. Limitations?
Call to Order
Remembering Phone Numbers
Time Consumption vs. Limited Choices
Awkwardness (maybe)

7. Tweet2Order
Convenient
Direct - No Calls, No Waiting
140 - What’s on your mind?
Order Confirmed - with Bill Amount

13. Achievements
More Clients
UnCensored Feedback - Confidence Building
Direct Engagement with Clients
Built Community around Tweet2Order
Social Media Coolness

14. Tweet 2 Order System
One time Registration
Tweet to Order
Order Confirmed
That’s it!

15. Thank you!
innovation by @sm2go