@ADDYNAMO @JACQUICOOKS
TRAVEL
WITH
ME
#ETEA15
107
TWEETS
992,369
TWEET IMPRESSIONS
&
MY MOMENT
Since the beginning of time people have been
influencing others in 140 characters or less.
- 48 characters
Be the
change that
you wish to
see in the
world.
- 117 characters
Anyone who
has never
made a
mistake has
never tried
anything
new.
- 55 characters
If you can’t
feed a
hundred
people, then
feed just
one.
- 44 characters
It always
seems
impossible
until it is
done.
Slide title
Subtitle
Body copy
13
#TWITTERTOWN
14 !7
15
17
@ChiefKariuki
Twitter is
Live
Public
Conversational
500M TWEETS
EVERY DAY
Source | Twitter Internal Data 2014
316M1BILLION
TWITTER AUDIENCE PLATFORM
TRAVEL RELATED TWEETS
973,141,998
WHO IS THE ACTIVE TRAVEL
AUDIENCE ON TWITTER?
Source | Auto Insights Survey, Twitter & MIllward Brown Digital, Dec 2014
1.4X more likely to use Twitter for
travel
1.3X
more likely to find Twitter
content valuable when they’re
on vacation
1.4X more likely to look to Twitter
content while planning a vacation
VALUABLE CONSUMERS AND ACTIVE USERS
Twitter users that are engaged in the travel category (by following travel brands,
engaging with travel Promoted Tweets) become more valuable and invested consumers
1.5X More likely to take 3+ vacation/year
Source | Travel Insights Survey, Twitter & MIllward Brown Digital, Dec 2014
*The sum of men and women do not equal 100% as a small percentage of users gender is unknown
Followers are more likely to be
women
FOLLOWERS
Men are more likely to engage
with an travel brand tweet than
follow the brand
ENGAGERS
46%
52%
65%
34%
Men Women
A MIX OF MEN AND WOMEN
While both men and women are likely to follow travel brands, men are much more likely
to engage with travel brand tweets
Source | Travel Insights Survey, Twitter & MIllward Brown Digital, Dec 2014; Indices compared to General Twitter Audience
How the activated audience uses Twitter for travel
Search
Follow travel brands and opinion leaders
Tweet at travel brands
THEY SEARCH, FOLLOW AND TWEET TO
FIND TRAVEL INFORMATION
The top ways for the active travel audience to find travel info is through search and by
following travel accounts
55%
61%
26%
TWITTER IS USED
THROUGHOUT THE JOURNEY
Source | Travel Insights Survey, Twitter & MIllward Brown Digital, Dec 2014
2X 1.6X 1.6X
…as likely to use Twitter
after a trip
…as likely to use Twitter
when making travel
decisions
…as likely to use Twitter
when looking for
inspiration
1.8X
…as likely to use Twitter
while on vacation
The Activated Travel Audience is….
…compared to general Twitter users.
CONSISTENTLY RELY ON TWITTER
The activated travel audience turn to twitter throughout their travel journey
What is the value
of a follower?
#confidential
68%
of your followers visit
your website
53%
of your followers search
for your brand
30%
of your followers visit
your brand’s physical
location
41%
of your followers Tweet
positive experiences
53%
of your followers buy
your brand
Twitter is an
everyday
activity
61%
of users access Twitter
several times a day
Twitter & TV 64%
of users tweet whilst
watching TV
Twitter &
Brands
76%users follow brands
1 in 3users Tweet about
brands
THE POWER OF NOW
CONSUMERS ARE TALKING
ABOUT SOMETHING YOU SELL
RIGHT NOW
renee @renastyyyy!
you can literally see the passion in
valentino’s eyes when he talks about
fashion and the way he fell in love with it
Brodes @BrodieMart55!
In desperate need of a new car
Matty. @matty_selley!
Hungry but no food
73 114
294229
every Tweet is a signal of
INTEREST OR INTENT
1 5
WIRED @WIRED!
How hacking their instruments helps
measure musicians’ brain activity
word.com/1BRLpga
27 17
renee @renastyyyy!
you can literally see the passion in
valentino’s eyes when he talks about
fashion and the way he fell in love with it
Brodes @BrodieMart55!
In desperate need of a new car
Matty. @matty_selley!
Hungry but no food
73 114
294229
every Tweet is a signal of
INTEREST OR INTENT
1 5
WIRED @WIRED!
How hacking their instruments helps
measure musicians’ brain activity
word.com/1BRLpga
27 17
67K+TWEETS PER YEAR
“HOLIDAY”
Source | Topsy 9/1/14-9/1/15
42K+TWEETS PER YEAR
“RUGBY”
Source | Topsy 9/1/14-9/1/15
42K+TWEETS PER YEAR
“UGALI”
Source | Topsy 9/1/14-9/1/15
42K+TWEETS PER YEAR
“WILDLIFE”
Source | Topsy 9/1/14-9/1/15
75K+TWEETS PER YEAR
“SAFARI”
Source | Topsy 9/1/14-9/1/15
6K+TWEETS PER YEAR
“SAFARI” GLOBALLY
Source | Topsy 9/1/14-9/1/15
19K+TWEETS PER YEAR
“MIGRATION”
Source | Topsy 9/1/14-9/1/15
EVERYDAY DRIVES IMPACT
2.4X
MORE 

RETWEETS
C O N F I D E N T I A L
EVERYDAY POWERS
BRAND CONVERSATIONS
2.1X
MORE 

MENTIONS
2.6X
GREATER
SOV
Source | Brilliant Noise 2014
PREDICTABLE
BETTER PLANNING
+
STRONGER CREATIVE
IMPROVED
PERFORMANCE
JAN MAR MAYFEB APR AUG DECJUL SEPJUN NOVOCT
LIVE/CAMPAIGN MOMENTEVERYDAY MOMENT
for your #Obama moment
DON’T WAIT
18K+
#OBAMAHOMECOMING
Source | Topsy 1/1/15-9/29/15
103K+TWEETS PER YEAR
“OBAMA”
Source | Topsy 1/1/14-1/1/15
5
27 17
5
27 17
VOLUME OF CONVERSATION
WED SATFRITUE THU SUNMON
#weather
Thomas Cook
@ThomasCookUK
RETWEET if you love sunshine, warm seas &
cute kittens! OK, we can’t help with kittens,
but we are offering a £200 voucher!!
#WinItWednesday
Reply Retweet Favorite More
Film Titanic
Source | Social Guide, Jan 2014
11M
Total Tweets
Everyday Conversations are
Predictable
Signals of Intent
Culturally Relevant
EXTEND YOUR CANVAS WITH
TWITTER CARDS
Twitter, Inc.
Confidential 2015
TWITTER
CARDS
TWEET
COPY
140 CHARACTERS
BEYOND 140 CHARACTERS
A TWEET IS
MORE THAN 140
CHARACTERS
T W I T T E R
C A R D S
I M A G E
12:00 PM
Tweet
Timelines Notifications Messages Me
Reply to Samsung Mobile US
Samsung Mobile US!
@samsungmobileUS
Suddenly your “page turner” seems less interesting. #GearS
Promoted by Samsung Mobile US
9/19/14, 12:00 PM
G A L L E R Y
12:00 PM
Tweet
Timelines Notifications Messages Me
Reply to Buzzed
Buzzfeed!
@Buzzfeed
This Couple Just Had The Classiest Star Wars Wedding Ever
http://bzfd.it/1K98D1o
Promoted by Buzzfeed
G I F
12:00 PM
Tweet
Timelines Notifications Messages Me
Marnie the Dog!
@MarnieTheDog
Running errands #derp
Promoted by Samsung Mobile US
V I N E
Vine
12:00 PM
Tweet
Timelines Notifications Messages Me
Earth Magic!
@MarnieTheDog
Rainbow over a frozen landscape.
Promoted by Earth Magic
Reply to Earth Pics
GIF
T W I T T E R
C A R D S
A P P
12:00 PM
Tweet
Timelines Notifications Messages Me
Reply to Samsung Mobile US
Samsung Mobile US!
@samsungmobileUS
“Why, yes, this is the new #GalaxyNote4.” Get used to saying it
because people will ask.
Promoted by Samsung Mobile US
9/19/14, 12:00 PM
Samsung Mobile US
Galaxy Note 4 – Do you Note?
Meet the new Galaxy Note 4 - with the best screen we’ve ever put on a phone. It’s great for multi-tasking.
V I D E O
12:00 PM
Tweet
Timelines Notifications Messages Me
Don Julio Tequila!
@donjulio
Find A Store Near You
W E B S I T E
View now
Savor the summer with Crafted Don Julio Cocktails. Find a store near
you.
Reply to Don Julio Tequila
Promoted by Don Julio Tequila
9/19/14, 12:00 PM
12:00 PM
Tweet
Timelines Notifications Messages Me
Reply to Foo Fighters
Foo Fighters!
@foofighters
This next one’s the first song on our new album! Listen Here
itunes.com/sfn.
Promoted by Foo Fighters
9/19/14, 12:00 PM
A U D I O
Something From Nothing
Foo Fighters
@foofighters
iTunes
12:00 PM
Tweet
Timelines Notifications Messages Me
Clash of Clans!
@ClashofClans
Find A Store Near You Download
Hey Chief! Learn how to master the Lightning spell. Get the new Clash
of Clans now
Reply to Clash of Clans
Promoted by Clash of Clans
9/19/14, 12:00 PM
Promoted by The Verge
L E A D G E N
“Brands don’t have target
markets, they have
target moments”
- Rory Sutherland
#THANKYOU
@ADDYNAMO @JACQUICOOKS

Twitter at E-Tourism Summit

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
    Since the beginningof time people have been influencing others in 140 characters or less.
  • 6.
    - 48 characters Bethe change that you wish to see in the world.
  • 7.
    - 117 characters Anyonewho has never made a mistake has never tried anything new.
  • 8.
    - 55 characters Ifyou can’t feed a hundred people, then feed just one.
  • 9.
    - 44 characters Italways seems impossible until it is done.
  • 12.
  • 13.
  • 14.
  • 15.
  • 17.
  • 19.
  • 21.
  • 22.
    500M TWEETS EVERY DAY Source| Twitter Internal Data 2014
  • 23.
  • 25.
  • 26.
    WHO IS THEACTIVE TRAVEL AUDIENCE ON TWITTER?
  • 27.
    Source | AutoInsights Survey, Twitter & MIllward Brown Digital, Dec 2014 1.4X more likely to use Twitter for travel 1.3X more likely to find Twitter content valuable when they’re on vacation 1.4X more likely to look to Twitter content while planning a vacation VALUABLE CONSUMERS AND ACTIVE USERS Twitter users that are engaged in the travel category (by following travel brands, engaging with travel Promoted Tweets) become more valuable and invested consumers 1.5X More likely to take 3+ vacation/year
  • 28.
    Source | TravelInsights Survey, Twitter & MIllward Brown Digital, Dec 2014 *The sum of men and women do not equal 100% as a small percentage of users gender is unknown Followers are more likely to be women FOLLOWERS Men are more likely to engage with an travel brand tweet than follow the brand ENGAGERS 46% 52% 65% 34% Men Women A MIX OF MEN AND WOMEN While both men and women are likely to follow travel brands, men are much more likely to engage with travel brand tweets
  • 29.
    Source | TravelInsights Survey, Twitter & MIllward Brown Digital, Dec 2014; Indices compared to General Twitter Audience How the activated audience uses Twitter for travel Search Follow travel brands and opinion leaders Tweet at travel brands THEY SEARCH, FOLLOW AND TWEET TO FIND TRAVEL INFORMATION The top ways for the active travel audience to find travel info is through search and by following travel accounts 55% 61% 26%
  • 30.
  • 31.
    Source | TravelInsights Survey, Twitter & MIllward Brown Digital, Dec 2014 2X 1.6X 1.6X …as likely to use Twitter after a trip …as likely to use Twitter when making travel decisions …as likely to use Twitter when looking for inspiration 1.8X …as likely to use Twitter while on vacation The Activated Travel Audience is…. …compared to general Twitter users. CONSISTENTLY RELY ON TWITTER The activated travel audience turn to twitter throughout their travel journey
  • 32.
    What is thevalue of a follower? #confidential
  • 33.
    68% of your followersvisit your website 53% of your followers search for your brand 30% of your followers visit your brand’s physical location
  • 34.
    41% of your followersTweet positive experiences 53% of your followers buy your brand
  • 35.
    Twitter is an everyday activity 61% ofusers access Twitter several times a day
  • 36.
    Twitter & TV64% of users tweet whilst watching TV
  • 37.
    Twitter & Brands 76%users followbrands 1 in 3users Tweet about brands
  • 38.
  • 39.
    CONSUMERS ARE TALKING ABOUTSOMETHING YOU SELL RIGHT NOW
  • 40.
    renee @renastyyyy! you canliterally see the passion in valentino’s eyes when he talks about fashion and the way he fell in love with it Brodes @BrodieMart55! In desperate need of a new car Matty. @matty_selley! Hungry but no food 73 114 294229 every Tweet is a signal of INTEREST OR INTENT 1 5 WIRED @WIRED! How hacking their instruments helps measure musicians’ brain activity word.com/1BRLpga 27 17
  • 41.
    renee @renastyyyy! you canliterally see the passion in valentino’s eyes when he talks about fashion and the way he fell in love with it Brodes @BrodieMart55! In desperate need of a new car Matty. @matty_selley! Hungry but no food 73 114 294229 every Tweet is a signal of INTEREST OR INTENT 1 5 WIRED @WIRED! How hacking their instruments helps measure musicians’ brain activity word.com/1BRLpga 27 17
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
    6K+TWEETS PER YEAR “SAFARI”GLOBALLY Source | Topsy 9/1/14-9/1/15
  • 48.
  • 49.
  • 50.
    2.4X MORE 
 RETWEETS C ON F I D E N T I A L EVERYDAY POWERS BRAND CONVERSATIONS 2.1X MORE 
 MENTIONS 2.6X GREATER SOV Source | Brilliant Noise 2014
  • 51.
  • 52.
    JAN MAR MAYFEBAPR AUG DECJUL SEPJUN NOVOCT LIVE/CAMPAIGN MOMENTEVERYDAY MOMENT for your #Obama moment DON’T WAIT
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
    VOLUME OF CONVERSATION WEDSATFRITUE THU SUNMON #weather
  • 58.
    Thomas Cook @ThomasCookUK RETWEET ifyou love sunshine, warm seas & cute kittens! OK, we can’t help with kittens, but we are offering a £200 voucher!! #WinItWednesday Reply Retweet Favorite More
  • 59.
    Film Titanic Source |Social Guide, Jan 2014
  • 60.
  • 61.
  • 62.
    EXTEND YOUR CANVASWITH TWITTER CARDS
  • 63.
    Twitter, Inc. Confidential 2015 TWITTER CARDS TWEET COPY 140CHARACTERS BEYOND 140 CHARACTERS A TWEET IS MORE THAN 140 CHARACTERS
  • 64.
    T W IT T E R C A R D S I M A G E 12:00 PM Tweet Timelines Notifications Messages Me Reply to Samsung Mobile US Samsung Mobile US! @samsungmobileUS Suddenly your “page turner” seems less interesting. #GearS Promoted by Samsung Mobile US 9/19/14, 12:00 PM G A L L E R Y 12:00 PM Tweet Timelines Notifications Messages Me Reply to Buzzed Buzzfeed! @Buzzfeed This Couple Just Had The Classiest Star Wars Wedding Ever http://bzfd.it/1K98D1o Promoted by Buzzfeed G I F 12:00 PM Tweet Timelines Notifications Messages Me Marnie the Dog! @MarnieTheDog Running errands #derp Promoted by Samsung Mobile US V I N E Vine 12:00 PM Tweet Timelines Notifications Messages Me Earth Magic! @MarnieTheDog Rainbow over a frozen landscape. Promoted by Earth Magic Reply to Earth Pics GIF
  • 65.
    T W IT T E R C A R D S A P P 12:00 PM Tweet Timelines Notifications Messages Me Reply to Samsung Mobile US Samsung Mobile US! @samsungmobileUS “Why, yes, this is the new #GalaxyNote4.” Get used to saying it because people will ask. Promoted by Samsung Mobile US 9/19/14, 12:00 PM Samsung Mobile US Galaxy Note 4 – Do you Note? Meet the new Galaxy Note 4 - with the best screen we’ve ever put on a phone. It’s great for multi-tasking. V I D E O 12:00 PM Tweet Timelines Notifications Messages Me Don Julio Tequila! @donjulio Find A Store Near You W E B S I T E View now Savor the summer with Crafted Don Julio Cocktails. Find a store near you. Reply to Don Julio Tequila Promoted by Don Julio Tequila 9/19/14, 12:00 PM 12:00 PM Tweet Timelines Notifications Messages Me Reply to Foo Fighters Foo Fighters! @foofighters This next one’s the first song on our new album! Listen Here itunes.com/sfn. Promoted by Foo Fighters 9/19/14, 12:00 PM A U D I O Something From Nothing Foo Fighters @foofighters iTunes 12:00 PM Tweet Timelines Notifications Messages Me Clash of Clans! @ClashofClans Find A Store Near You Download Hey Chief! Learn how to master the Lightning spell. Get the new Clash of Clans now Reply to Clash of Clans Promoted by Clash of Clans 9/19/14, 12:00 PM Promoted by The Verge L E A D G E N
  • 67.
    “Brands don’t havetarget markets, they have target moments” - Rory Sutherland
  • 68.