Outsourcing & Offshoring

This document discusses offshoring and outsourcing. It begins by defining offshoring as moving business processes like IT services to lower cost countries. It notes the differences between offshoring and outsourcing, with outsourcing involving hiring another company for work while offshoring moves work overseas. The document then discusses reasons for offshoring like reducing costs, focusing on core competencies, and accessing skills. It also examines factors like captive models versus outsourcing providers and the impact of offshoring on companies of different sizes. Finally, it discusses questions to consider for outsourcing decisions around what to outsource, which companies to outsource to, and how to structure deals.