USAREUR Cloud Computing Training Class presentations - June 7-11, 2010, Tompkins Barracks, Schwetzingen, Germany

1. HQ USAREUR O&M Services
 Customer base: 3000 NIPRNET Users
 Type of Service Addressed:
 Office Automation - Standard Office Apps
 Exchange, Presentation, Spreadsheet, Word
Processor
 Data storage and retrieval
 Collaboration capabilities amongst
Users

2. As Is
 Current Process – Provided locally on
the client with back end capability and
storage on local and Army Europe
Enterprise Infrastructures.

3. Capabilities
• Highly-available, redundant infrastructure offering the full
complement of IT services to the Headquarters.
• Full warm COOP capability
• Full complement of Tier 1, Tier 2 and Tier 3 support
services
• Highly complex IT skills resident in-house
Challenges
 High infrastructure costs for servers, storage devices, O & M
and environmental.
 Service support, continual upgrade costs and IA/Security
involve a great deal of overhead.

4. Facts
 Organizational office automation is
costly
 No Programmed IT dollars
 Dwindling Resources
(People, money)
 Transformation (Headquarters
moving)
 In Sourcing (Skill Sets going away)

5. Assumptions
 Skill sets hard to find and maintain
 Hiring process will not keep pace
 Sufficient bandwidth is available
 Sufficient capability
 Sufficient security
 Leadership will accept risks vs. benefits

6. Proposed Strategies
 Fully Outsource Office Automation
capability for the Headquarters
(Commercial – Google)
 Includes entire infrastructure, licenses, etc.
 SaaS
 Partially Outsource Infrastructure required
to run office automation capability (GOV –
DISA)
 Environmentals, hardware, facility
 IaaS

7. SLA Development
Introduction
Scope of Work Performance
Problem Management
Metering and Compensation
Service Provider Duties and Responsibilities
Customer Duties and Responsibilities
Tracking, Reporting and Managing Services (~3d party)
Warranties and Remedies
Security
Intellectual Property
Rights and Confidential Information
Legal Compliance and Resolution of Disputes
Termination
General
Signatures
Schedules

8. Key Requirements
 Responsiveness
 Availability
 Security
 Capacity/Elasticity/Scalability
 Ease of Use/Speed to Implement
 Affordability
 Portability
 Flexible Solutions (adaptable to transforming
requirements)

9. Challenges, Risks, and Issues
SaaS – Commercial Iaas – Government
o Commercial  Contract Termination
o Security Flexibility
o Flexibility  Shared Infrastructure
o Portability  Responsiveness
o Culture  Capacity
 O&M (skills set)

10. Benefits
SaaS - Commercial IaaS - Government
o Contract  Security
Termination  Flexibility
Flexibility  Culture
o Fast  Control
implementation
o Shared
Infrastructure
(parallel
computing)
o Scalable
o O&M
o Interoperability

11. Security
1. Regulations –
Conform with existing federal/industry standards
2. Security Controls –
identity management / access control
Event auditing and reporting
Cryptography
Data Storage Security
Security Policies

12. Weighted Platform Comparison
Criteria SaaS IaaS
Hardware
Hardware 10 9 18
Facilities 10 9 Software 16 Facilities
Flexibility 10 16 14
12
Speed to implement 18 14 10
Culture Flexibility
O&M 10 5 8
Security 12 16 6
Redundancy 14 12 4
2
Disaster Recover 16 12 Interoperability 0 Speed to implement
SaaS
Portability 5 8 IaaS
Interoperability 8 5
Culture 6 16
Software 16 8 Portability O&M
Disaster Recover Security
Redundancy

13. COA Comparison
1. SaaS – Commercial
Most cost effective
-No O&M support costs
Fully outsources entire functional requirement
Speed of Implementation
Maximizes cloud technologies (Flat files, parallel searches, etc.)
2. IaaS – Government
Cultural acceptance
Security & control
Status Quo

14. Recommendation
Pilot Office Automation Suite and eMail for the
Headquarters by fully outsourcing the
functional requirements to a Commercial
Provider.
Assuming the projected benefits are
realized, fully migrate above capabilities
throughout U’R and continue to leverage
cloud technologies.

15. Conclusion
 Need to change the way we do business
 Leverage technology
 New Paradigms – OS and External Solutions
 Maximize performance and capabilities
 Reduce costs and enable the Warfighter
 Enhance Information Dominance

16. Backup Slides

17. Solution Architecture
 Type of Solution
Thoughts
 Cloud
 Vmotion
○ Application  Cloud Bursting
○ OS  Virtual Infrastructure
○ Platform Binding
○ Server  Create on the fly
 Virtualized  SaaS, PaaS, IaaS
 Non virtualized
 Non Cloud
○ Alternative solution
 As is
 Other Solution

18. As Is
 Current Process – Provided locally on
the client with back end capability and
storage on local and Army Europe
Enterprise Infrastructures.

19. Platform Comparison
Criteria SaaS IaaS
Hardware 10 9
Facilities 10 9
Flexibility 5 8
Speed to implement 9 7
O&M 10 5
Security 6 8
Redundancy 7 6
Disaster Recover 8 6
Portability 5 8 Hardware
10
Interoperability 8 5 Software Facilities
8
Culture 3 8
6
Software 8 4 Culture Flexibility
4
2
Speed to SaaS
Interoperability 0
implement IaaS
Portability O&M
Disaster
Security
Recover
Redundancy

20. SLA Development
Introduction
Scope of Work Performance
Problem Management
Metering and Compensation
Service Provider Duties and Responsibilities
Customer Duties and Responsibilities
Tracking, Reporting and Managing Services (~3d party)
Warranties and Remedies
Security
Intellectual Property
Rights and Confidential Information
Legal Compliance and Resolution of Disputes
Termination
General
Signatures
Schedules

21. Strategy
Enter Strategy here.

22. COA Comparison
 x • x

23. COA Prioritization

24. Recommendation