Library Transformation: Strategies for laying out a path forward
1. Richard Huffine
former Library Director, U.S.Geological Survey
& fromer National Libraries Program
Manager, U.S. Environmental Protection Agency
March 19, 2015
2. We rarely get to pick the circumstances
within which we approach transformation
But we can chose the language we use to talk
about libraries, librarians, and the
information needs of our institution
I want to give you two examples from my
experience that I hope will give you some
strategies for talking about transportation
with your customers, leaders, and staff
3. Perceived duplication (some real, some not)
Funding decisions made at the local level
Increasing budget pressure (due in part to rising
IT costs)
Library was part of overhead (competing with fleet,
health, safety, etc.)
Collaborations (Agency-wide e-subscriptions)
perceived as making the library redundant
Disparate models for management of services
Almost all staff were contracted but the key was
whether or not federal managers had backgrounds in
libraries or not
4. National management cut library budget specifically
by $2.5 million from an estimated $8 million for 28
libraries ( 10 regionals, 14 labs, 4 hq)
Local management made decisions based on reduced
funding. 3 regional libraries and 2 HQ libraries closed and
subscriptions in 2 main research libraries were cut in half
(the 2 centers worked together to maintain different titles
and invested in additional e-subscriptions)
Library community and science advocates raised the alarm
and started asking questions. A few key legislators wrote
letters, held hearings, and asked the GAO to investigate
5. Congress ultimately ended up earmarking a
restoration of funds and all locations were reopened
in some form.
GAO struggled to understand the decisions that were
made and questioned some of the underlying assumptions
EPA started with.
The reopened facilities were smaller and designed to
leverage national capabilities. EPA established clear
guidelines for library services and service centers for
some functions (ILL, cataloging, legal research)
A user needs assessment was conducted to ensure
future changes address user requirements
6. Interior Bureaus all operate their own library
services or utilize the Interior Library as needed.
All Bureaus except Indian Affairs have librarians -
most have libraries but few offer a full suite of
research support today.
Currently meet quarterly to coordinate and share
information
Main interior provides some e-subscriptions to all
Interior (Ebsco, Hein, Jstor)
Interior has consolidated services 3 times in 160
years. USGS was never consolidated into that
service.
7. USGS is the research arm of the Dept of Interior.
Started with a single library in DC in 1882.
Expanded to 4 branches in the 1950s and 60s
▪ Reston,VA; Denver, CO; Menlo Park, CA and Flagstaff,AZ
▪ Flagstaff is an astrogeology library built to support NASA training
of astronauts. NASA still funds 100 USGS staff in Flagstaff.
In 1995, the branches were delegated to 3 separate
Regional Directors. At the same time, 12 biological
center libraries came to the Survey from FWS.
Regional libraries were funded centrally and had national
acquisitions and central support for technical and digital
library services
Funding for the Center libraries was consolidated but their
operation was not
8. In 2010, the entire Bureau reorganized, eliminating the
previous regional structure entirely.
The 4 branches were reunited and central funding for center
libraries was eliminated.
A process began for center libraries to align their activities
with the national program.
Some are closing, some are becoming branches with specific
roles for the Bureau as well as their local centers.
On a parallel track, the USGS has developed a digital
library plan with e-subscriptions and digitization of public
domain literature being the main focus of
implementation.
Next steps will require assessment of collection to reduce
duplication, lower rent costs, and improve value across the
enterprise
9. Working together
Staying informed
Knowing each others strengths
Leveraging your collective knowledge
Increasing your buying power
10. Creating co-dependencies
Sacrificing control over everything to have
access to more
Being smaller then before but potentially
improving your overall value (in a costs vs.
benefits way)
11. A hybrid of the previous two
You can retain control over your own destiny
but begin to benefit from a tighter fit
between the pieces of the team.
12. Factors to consider individually
Need for a library at all (research, policy, applied or
theoretical)
Scope and focus - how broad do your users need to
reach and how deep do they dive into topic areas?
How current does the material need to beAND how
much historical information do they use? Some
disciplines rarely use the historical literature
These question should help you focus in on what
you need to do to support your users - then you
can decide what that means for collaborating
with others
13. Does the whole equal more than the some of the parts?
Do some libraries provide support corporately for all?
Are their things you do rarely that you would prefer to
have done by someone that really knows how do do
them?
Could you get more and better resources together than
you do alone?
▪ Note: in this scenario, it is okay to be a consumer of services/resources.
Not everyone needs to be a corporate provider of something.
The ultimate goal is to improve the service to your users.
Your bottom line is helping transportation libraries
achieve their mission.