Transactional analysis is a model of communication that examines interactions between individuals. It analyzes personality structure, transactions, games, and scripts. Personality is composed of the parent, adult, and child ego states. Transactions can be complementary, crossed, or ulterior. Complementary transactions occur when responses match expected ego states. Crossed transactions mismatch ego states, disrupting communication. Ulterior transactions conceal messages from another ego state. Game analysis examines veiled motivations behind behaviors. Script analysis considers specific life dramas people follow based on childhood learning.

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2. Transactional Analysis
 Transactional Analysis is an analytical
model of communication in which a person
puts himself in the position of a different
psychology (Eric Berne’s, Stuart sundeen,
1995)

3. Purpose :
 Transactional analysis aims to examine in
depth the process of transaction :
a. who is involved in it
b. what messages are exchanged

4. Components of transactional
analysis
1. Structural Analysis
2. Transaction Analysis
3. Game Analysis
4. Script Analysis

5. Structure Analysis
 Analyzing the personality of the
person, the thoughts, feelings, and
behavior.
 Basic attitude Ego
Refers to :
a. The attitude of the parents (Parents
=P)
b. The attitude of adults (Adults = A)
c. Ego Child (Child=C)

6. Transaction Analysis
Transaction Analysis divided into 3 :
a. Transaction draw (Complementary)
b. Transactions cross
c. Transaction veiled

7. Transaction Analysis
 Transaction draw (Complementary)
Occur if the message recipient to
respond in accordance with the ego
state expected by the sender of the
message.
Example : The client behaves as a
child, Nurses are expected to act as a
parent.

8. Transaction Analysis
 Transactions cross
Occur if the message recipient to
respond beyond ego state expected
by the sender of the message.
The result :
The disconnection of communication

9. Transaction Analysis
 Transaction veiled
Transactions that occur when sending
to convey the message of a particular
ego state but behind the message that
he delivered a message from another
one ego state.

10. Game Analysis
 Closely related to the Transaction
sheath
 Analysis of motivation veiled on how a
person behaves

11. Script Analysis
 Analysis Of the spesific life drama in
which a person is involved
 The script was not written on paper,
but humans behave according to the
script that he learned in childhood.