The document discusses the benefits of training and development for employees and businesses. It notes that training motivates employees, builds confidence, and improves skills, which makes business sense. While training requires short-term costs, it ensures qualified workers who help the business succeed long-term. Training reduces turnover and increases productivity, customer service, and job satisfaction. Without training, employees lack skills and are more likely to leave within a year, costing the business money to replace them.

1. Benefits of training and development