Traditional marketing relies on print, broadcast, direct mail, and telephone advertising to present brands directly to customers. Modern marketing, also called digital marketing, focuses on customers talking about brands through social media and word-of-mouth. While traditional marketing allows mass reach, modern marketing enables real-time customer service and higher conversion rates through targeted online interactions. Both approaches have benefits, but modern marketing is better suited to today's internet-connected customers and helps companies compete with larger corporations through data-driven insights.