Total quality management (TQM) is a management approach that aims to improve quality at all levels of an organization. The key elements of TQM include a focus on customers, employee involvement, and continuous improvement. TQM seeks to encourage participation across an organization to reduce defects and meet or exceed customer expectations through rigorous process control and engagement of employees. The goals are to improve financial performance, access to markets, and develop a reputation for high quality.
Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services
TQM i.e. Total Quality Management plays an very important role in pharmaceutical industries in world-wide as it is very feasible and time saving and improves product quality at a great
extent.
Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services
TQM i.e. Total Quality Management plays an very important role in pharmaceutical industries in world-wide as it is very feasible and time saving and improves product quality at a great
extent.
Chatty Kathy - UNC Bootcamp Final Project Presentation - Final Version - 5.23...John Andrews
SlideShare Description for "Chatty Kathy - UNC Bootcamp Final Project Presentation"
Title: Chatty Kathy: Enhancing Physical Activity Among Older Adults
Description:
Discover how Chatty Kathy, an innovative project developed at the UNC Bootcamp, aims to tackle the challenge of low physical activity among older adults. Our AI-driven solution uses peer interaction to boost and sustain exercise levels, significantly improving health outcomes. This presentation covers our problem statement, the rationale behind Chatty Kathy, synthetic data and persona creation, model performance metrics, a visual demonstration of the project, and potential future developments. Join us for an insightful Q&A session to explore the potential of this groundbreaking project.
Project Team: Jay Requarth, Jana Avery, John Andrews, Dr. Dick Davis II, Nee Buntoum, Nam Yeongjin & Mat Nicholas
Levelwise PageRank with Loop-Based Dead End Handling Strategy : SHORT REPORT ...Subhajit Sahu
Abstract — Levelwise PageRank is an alternative method of PageRank computation which decomposes the input graph into a directed acyclic block-graph of strongly connected components, and processes them in topological order, one level at a time. This enables calculation for ranks in a distributed fashion without per-iteration communication, unlike the standard method where all vertices are processed in each iteration. It however comes with a precondition of the absence of dead ends in the input graph. Here, the native non-distributed performance of Levelwise PageRank was compared against Monolithic PageRank on a CPU as well as a GPU. To ensure a fair comparison, Monolithic PageRank was also performed on a graph where vertices were split by components. Results indicate that Levelwise PageRank is about as fast as Monolithic PageRank on the CPU, but quite a bit slower on the GPU. Slowdown on the GPU is likely caused by a large submission of small workloads, and expected to be non-issue when the computation is performed on massive graphs.
06-04-2024 - NYC Tech Week - Discussion on Vector Databases, Unstructured Data and AI
Discussion on Vector Databases, Unstructured Data and AI
https://www.meetup.com/unstructured-data-meetup-new-york/
This meetup is for people working in unstructured data. Speakers will come present about related topics such as vector databases, LLMs, and managing data at scale. The intended audience of this group includes roles like machine learning engineers, data scientists, data engineers, software engineers, and PMs.This meetup was formerly Milvus Meetup, and is sponsored by Zilliz maintainers of Milvus.
2. Contents
• Introduction.
• Concepts of tqm.
• Benefits of tqm.
• Characteristics of tqm.
• Key elements of tqm.
• Tqm in pharma industry.
• Advantages.
• Disadvantages.
• Conclusion.
• References.
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MANAGEMENT
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3. Introduction
Total - made up of the whole
Quality - degree of excellence a product or service provides
Management - act, art or manner of planning, controlling,
directing,….
Therefore, TQM is the art of managing the whole to achieve
excellence.
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MANAGEMENT
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4. TOTAL QUALITY
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The concept of TQM
• Produce quality work the first time.
• Focus on the customer.
• Have a strategic approach to improvement.
• Improve continuously.
• Encourage mutual respect and teamwork.
5. Various Definitions
Total quality management (TQM) has been defined as an
integrated organizational effort designed to improve quality at
every level.
The process to produce a perfect product by a series of measures
require an organized effort by the entire company to prevent or
eliminate errors at every stage in production is called total
quality management.
According to international organization for standards defined
tqm as, “TQM is a management approach for an organization,
centered on quality, based on the participation of all its
members and aiming at long-term success through customer
satisfaction and benefits to all members of the organization and
to the society. TOTAL QUALITY MANAGEMENT 5
6. TOTAL QUALITY
MANAGEMENT
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Characteristics of TQM
Committed management.
Adopting and communicating
management.
Closer customer relations.
Closer provider relations.
Benchmarking.
Increased training.
Open organization
Employee empowerment.
Flexible production.
Process improvements.
Process measuring
about total quality
7. Traditional approach and TQM
Quality element Previous state TQM
Definition Product-oriented Customer-oriented
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MANAGEMENT
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Priorities Second to service and
cost
Short-term
Detection
Operations
Quality Control
Managers
Plan, assign, control,
and enforce
First among equals of
service and cost
Long-term
Prevention
System
Everyone
Teams
Delegate, coach,
facilitate, and mentor
Decisions
Emphasis
Errors
Responsibility
Problem solving
Manager’s role
8. The three aspects of TQM
Counting
TOTAL QUALITY
MANAGEMENT
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Customers
Culture
Tools, techniques, and training in
their use for analyzing,
understanding, and solving quality
problems
Quality for the customer as a
driving force and central concern.
Shared values and beliefs,
expressed by leaders, that define
and support quality.
9. TOTAL QUALITY
MANAGEMENT
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Principles of tqm
1. Produce quality work the first time and every time.
2. Focus on the customer.
3. Have a strategic approach to improvement.
4. Improve continuously.
5. Encourage mutual respect and teamwork
11. Focus on the customer
• It is important to identify the organization’s customers.
• External customers consume the organization’s product
or service.
• Internal customers are employees who receive the output
of other employees.
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MANAGEMENT
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12. • Since the quality is considered the job of all employees,
employees should be involved in quality initiatives.
• Front line employees are likely to have the closest contact with
external customers and thus can make the most valuable
contribution to quality.
• Therefore, employees must have the authority to innovate and
improve quality.
Employee Involvement
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MANAGEMENT
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15. TOTAL QUALITY
MANAGEMENT
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CONTINUOUS IMPROVEMENT
• The quest for quality is a never-ending process in which people
are continuously working to improve the performance, speed and
number of features of the product or service.
• Continuous improvement means that small, incremental
improvement that occurs on a regular basis will eventually add up
to vast improvement in quality.
• TQM is the management process used to make continuous
improvements to all functions.
• TQM represents an ongoing, continuous commitment to
improvement.
• The foundation of total quality is a management philosophy that
supports meeting customer requirements through continuous
improvement.
16. TOTAL QUALITY
MANAGEMENT
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Continuous Process Improvement.
View all work as process – production and business.
Process – purchasing, design, invoicing, etc.
Inputs – process – outputs.
Process improvement – increased customer satisfaction.
Improvement – 5 ways:
reduce resources, reduce errors, meet expectations of
downstream customers, make process safer, make process
more satisfying to the person doing
20. TOTAL QUALITY
MANAGEMENT
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Importance of TQM in pharma industry
Handling:
• Containers should be opened carefully and subsequently
resealed in an approved manner.
• Highly sensitising material such as penicillins and
cephalosporins should be handled in separate production
areas.
• Highly active or toxic API (e.g. certain steroids, cytostatic
substances) should be manufactured in a dedicated area and
using dedicated equipment.
• Pure and final API should be handled in an environment
giving adequate protection against contamination.
21. Storage:
• Secure storage facilities should be designated for use to
prevent damage or deterioration of materials.
• These should be kept clean and tidy and subject to
appropriate pest control measures.
• Environmental conditions should be recorded.
• The condition of stored material should be assessed at
appropriate intervals.
• Storage conditions for api should be based upon stability
studies taking into account time, temperature, humidity,
light etc 21
TOTAL QUALITY
MANAGEMENT
22. Packaging:
• Labelling and packaging processes should be defined and
controlled to ensure that correct packaging materials are
used correctly and other specified requirements are met.
• Printed labels should be securely stored to avoid mix-ups
arising.
• Marking and labelling should be legible and durable, provide
sufficient information, for accurate identification and
indicate, if appropriate, required storage conditions, retest
and/or expiry date.
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MANAGEMENT
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23. TOTAL QUALITY
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Facilities and equipment:
• The location, design, and construction of buildings should
be suitable for the type and stage of manufacture involved,
protecting the product from contamination (including
cross-contamination) and protecting operators and the
environment from the product.
• Equipment surfaces in contact with materials used in api
manufacture should be non-reactive.
24. Sterile area
• Personnel suffering from an infectious disease or having
open lesions on the exposed surface of the body should
avoid activities which could compromise the quality of
API.
• Smoking, eating, drinking, chewing and storage of food
should be restricted to designated areas separated from
production or control areas.
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MANAGEMENT
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25. TOTAL QUALITY
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Labelling
• Each container should be identified by an appropriate
label, showing at least the product identification and the
assigned batch code, or any other easily understandable
combination of both.
• . Containers for external distribution may require
additional labels.
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Computerised systems
• . Computer systems should be designed and operated to
prevent unauthorised entries or changes to the
programme.
• In the case of manual entry of quality critical data there
should be a second independent check to verify accuracy
of the initial entry.
• A back-up system should be provided of all quality critical
data.
27. Advantages of tqm
• Improves reputation- faults and problems are spotted and
sorted quicker.
• Higher employee morale- workers motivated by extra
responsibility ,team work and involvement indecisions of
tqm.
• Lower cost.
• Decrease waste as fewer defective products and no need
for separate.
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MANAGEMENT
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28. Disadvantages of tqm
• Initial introduction cost.
• Benefits may not be seen for several years.
• Workers may be resistant to change.
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MANAGEMENT
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29. A model for organization management.
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MANAGEMENT
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31. TOTAL QUALITY
MANAGEMENT
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BENEFITS OF TOTAL QUALITY
MANAGEMENT
• Financial benefits include lower costs, higher returns on sales and
investment, and the ability to charge higher rather than
competitive prices.
• Improved access to global markets, higher customer retention
levels, less
• Time required to develop new innovations, and a reputation as a
quality firm.
• Total quality management (tqm) is one such approach that seeks
to improve quality and
• Performance which will meet or exceed customer expectations.
32. CONCLUSION:
• TQM encourages participation amongst employees, managers and
organization as whole.
• Using Quality management reduces rework nearly to zero in an achievable
goal .The responsibilities either its professional, social, legal one that rest with
the pharmaceutical manufacturer for the assurance of quality of product are
tremendous and it can only be achieved by well organised.
• Work culture and complete engagement of the employees at the work place. It
should be realised that national & international regulations must be
implemented systematically and process.
• Control should be practiced rigorously.
• Thus quality is critically important ingredient to organisational success today
which can be achieved by TQM, an organisational approach that focusses on
quality as an over achieving goals, aimed at aimed at the prevention of defects
rather than detection of defects..
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MANAGEMENT
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33. Reference:
• Text book of Total Quality Management by L.Suganthi and
Anand A.Samuel,2nd edition,2005,pageno.49-61.
• Total Quality Management by R.S Nagarajan,
A.A.Arivalangar,new age international publishers,1st
edition,2009,page no.21.
• www.slideshare.com/tqm in pharma industry.
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