This document outlines various employee benefits and personal services that can be provided by human resources management, including: 1) Personal services like credit unions, employee assistance programs that provide counseling and advisory services, and family-friendly benefits like subsidized childcare, eldercare, and time off. 2) Employee assistance programs should develop policy statements, ensure professional staffing, maintain confidential record keeping, and be aware of legal issues. 3) Family-friendly benefits also include things like subsidized transportation, food services, educational subsidies, fitness facilities, and flexible work scheduling.

1. Welcome toHUMAN RESOURCES
MANAGEMENT
Benefit and Service
Dyah Pramanik, MM
[ ]
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall

2. 8–2
CHAPTER 7.2d
PERSONAL SERVICES AND
FAMILY-FRIENDLY BENEFITS:

3. 8–3
LEARNING OUTCOMES
1. Outline the main employees’
services benefits.

4. Personal Services
Credit Unions
Separate businesses established
with the employer’s assistance
to help employeeswiththeir
borrowingand saving needs.

5. Employee Assistance Programs (EAPs)
Provide counseling and advisory services:
• Personal legal and financial services
• Child and elder care referrals
• Adoption assistance
• Mental health counseling
• Life event planning

6. Employee Assistance
Programs
Steps for Launching an EAP Program
1. Develop a policy statement.
2. Ensure professional staffing.
3. Maintainconfidential record-keeping systems.
4. Be aware of legal issues.

7. Family-Friendly (Work–Life) Benefits
• Subsidized child care
• Sick child benefits
• Elder care
• Time off
• Subsidized employee transportation
• Food services
• Educationalsubsidies
• Fitness and medicalfacilities
• Flexible work scheduling

8. Copyright © 2011 Pearson
Education,Inc. publishing as
Prentice Hall
13–8
K E Y T E R M S
• benefits
• supplemental pay benefits
• unemployment insurance
• sick leave
• severancepay
• supplemental unemployment benefits
• workers’ compensation
• health maintenanceorganization
(HMO)
• preferred provider organizations(PPOs)
• group life insurance
• Social Security
• pension plans
• defined benefit pension plan
• defined contribution pension plan
• portability
• 401(k) plan
• savingsand thrift plan
• deferred profit-sharing plan
• employee stock ownership plan (ESOP)
• cash balance plans
• Employee Retirement Income Security Act
(ERISA)
• Pension Benefits GuaranteeCorporation
(PBGC)
• early retirement window
• employee assistance program (EAP)
• family-friendly (or work–life) benefits
• flexible benefits plan/cafeteria benefits
plan
• flextime
• compressed workweek
• workplace flexibility
• job sharing
• work sharing

9. 8–9
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Printed in the United States of America.
Copyright © 2011 Pearson Education, Inc.
publishing as Prentice Hall