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Free Network Monitoring
                                Software for Small
                                Networks

> WHITEPAPER




                   Introduction

                   Networks are becoming critical components of business success - irrespective of
                   whether you are small or BIG. When network fails, customers and employees cannot
                   communicate, employees cannot access critical information or use basic print or email
                   services, resulting in productivity loss and revenue loss. Network monitoring software
                   tools reduce network outages and allow businesses to operate more fluently, cut costs,
                   and prevent revenue loss. And for those who are small and are not allowed to think of a
                   budget for network monitoring software, a better alternative is to start with open source
                   and freeware network monitoring software that reduce the time and money spent on
                   network administration and management. This paper talks about the top freeware and
                   open source network monitoring software available today.

                   4 Critical Network Elements that Need Monitoring
                   Businesses depending on their size buy various networking infrastructure elements.
                   Some of the basic network elements that need continuous monitoring are:

                   Email Servers:
                   Every organization will have an Email server which distributes emails to all LAN users. If
                   the email server fails, users are disconnected from the external world and key functions
                   such as customer support takes a hit. IT Managers need to monitor their email servers
                   for availability, mails in queue, size of mails received etc.

                   WAN links:
                   Small Enterprises can save money by optimizing the WAN links. If oversubscribed, it
                   costs heavily and if under subscribed it chokes the network. Hence IT administrators
                   should carefully balance the throughput, committed information rate (CIR) and burst rate
                   with congestion, response time, and discards to optimize the link utilization. IT Managers
                   should also find out who’s using the most bandwidth to make necessary arrangements.
                   Apart from bandwidth monitoring (discussed above), routers need to be monitored for
                   availability and performance periodically.




               1                              © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
If a router fails it halts the entire LAN and hence IT Managers should set thresholds on
various parameters on routers and attend problems immediately.

Business Applications :
         Servers & Services: Servers run critical applications and hence should be
         monitored for CPU, memory, disc space, services running on them (FTP,
         DNS, ECHO, IMAP, LDAP, TELNET, HTTP, POP, etc.) and their response
         time. Moreover the traffic utilization trends of these servers should also be
         monitored.
         Server logs: Small businesses running windows machines should also
         monitor the server logs for failed logon, account lockouts, bad passwords,
         failed attempts to secure files, security log tampering etc. Monitoring these
         logs gives clear picture of security loop holes existing inside the organization.
         Applications, Databases, & Websites: Small businesses run several mission
         critical applications, websites, and databases which need to be monitored
         periodically. Applications can be monitored for availability, response time etc.
         URLs should be monitored for availability.

LAN Infrastructure:
Your LAN infrastructure devices such as switches, printers & wireless devices.


Top 3 Network Management Requirements For Small Networks
Small businesses have different network management needs and expectation because
technical expertise and staff are limited. They want tools that are low cost, easy to install
and use, and feature rich.

           Low Cost : The network monitoring software should be affordable.
           Easy to install and use: The network monitoring software should be intuitive
           enough to get started without reading that dry boring documentation.
           Feature rich: The network monitoring software should be able to monitor all
           your resources - both what you have today as well as what you might have
           tomorrow.

Open Source Network Monitoring Software for Small Networks
Open Source offers many tools for various IT needs including network monitoring,
bandwidth monitoring, network discovery etc. Most popular open source tools for network
management are:

           Nagios: Network Monitoring Software
           MRTG: Traffic Monitoring Software
           Kismet: Wireless Monitoring Software

Nagios: The Open Source Network Monitoring Software

Nagios® is a host and service monitor des12(hos4s)-8.5(1o7.7(ent.6(to-0.0)7(h)-0.6(: T)-17.9(7.6201 Tm0.001
MRTG: The Open Source Traffic Monitoring Software

    The Multi Router Traffic Grapher (MRTG) is a tool to monitor the traffic load on network
    links. MRTG generates HTML pages containing PNG images which provide a LIVE
    visual representation of this traffic like this:




    Kismet: The Open Source Wireless Discovery / Intrusion Prevention Software

    Kismet is an 802.11 layer2 wireless network detector, sniffer, and intrusion detection
    system. Kismet will work with any wireless card which supports raw monitoring (rfmon)
    mode, and can sniff 802.11b, 802.11a, and 802.11g traffic.
    Kismet identifies networks by passively collecting packets and detecting standard
    named networks, detecting (and given time, de-cloaking) hidden networks, and inferring
    the presence of non-beaconing networks via data traffic.




3                              © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
Popular Open Source Tools Related To Network Monitoring:
    Network Management                          Others

            Nagios - Network monitoring                  MRTG - Traffic monitoring
            OpenNMS - Network management                 Ntop - Traffic monitoring
            JFFNMS - Network management                  Nessus – Remote security scanning
            BigBrother - Systems management              PIKT – Systems monitoring and
            BigSister - Systems management               configuring
            Genesys - Network and systems                RRDTool – Analytical graphing
            management                                   Webmin – Unix system admin
            NetDisco - Network management                Cacti – Network and systems
            REMSTATS - Network monitoring                performance graphing
            software                                     Cfengine – Network configuration
            Sysmon - Network monitoring                  Kismet -Wireless scanning
            software                                     NeDi - Network discovery
            Cricket – Router monitoring                  Nmap - Network discovery
                                                         Syslog NG – Log file analysis,
                                                         consolidation, and filtering




    Commercial Freeware Network Monitoring Software For Small
    Networks
    Another alternative for SME's is to use freeware versions of popular commercial
    software like ManageEngine. The main advantages of this approach are obvious - SMEs
    get the same high quality software that is used by their larger counter-parts. These
    commercial software are also easy to install and use. There is also an active user
    community to turn to when they need help. The only disadvantage is that, there are
    some restrictions on the number of devices you can manage. However, the good news
    is, you can start with the freeware versions and later when your network grows you can



4                             © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
conveniently upgrade to the affordably priced paid versions. ManageEngine offers free
    versions of the following tools :

      * ManageEngine OpManager : Network Monitoring Software
      * ManageEngine ServiceDesk Plus : IT Help Desk Software
      * ManageEngine Applications Manager : Applications/ Database Monitoring Software
      * ManageEngine WiFi Manager : WiFi Security and Management Software
      * ManageEngine Event Log Analyzer : Event log & Syslog Analysis Software

    ManageEngine OpManager

    OpManager is a popular network monitoring software used by thousands of IT
    administrators worldwide. Using the Free version of OpManager, you can monitor 10 of
    your most critical devices like Routers, Servers, switches, Mail-servers, firewalls,
    printers etc. OpManager actively monitors these critical devices for availability and
    health and immediately alerts you by email or SMS, when it detects a problem.
    OpManager also generates useful charts and reports to analyze performance of your
    devices over a period of time.




    ManageEngine ServiceDesk Plus

    ServiceDesk Plus is an integrated IT helpdesk and Asset Management tool. Using the
    free version of SDP, you can run an efficient helpdesk to provide IT support to your end-
    users and also keep track of accurate hardware and software details of up to 25
    workstations. A simple email from your end-users requesting help can automatically be
    converted into a ticket in SDP.




5                              © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
ManageEngine Applications Manager

    Applications Manager allows you to gain in-depth visibility into how your applications are
    performing. Using Applications Manager you can monitor Application Servers, Database
    Servers, web-sites and Systems and alerts you instantaneously when it detects
    availability and health problems.




6                              © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
ManageEngine WiFi Manager

    ManageEngine WiFi Manager is enterprise-class software for centralized management
    and security of Wireless LANs. It enhances the availability and security of your WLANs
    by continuously monitoring the network as well as the airspace. WiFi Manager can
    detect almost all major wireless threats including rogue attacks, intrusions, sniffers, DoS
    attacks, and vulnerabilities. It can also save your time by enabling you configure
    hundreds of access points at one click. With WiFi Manager you'll have complete control
    over your wireless devices as well as your airspace, and more time to focus on core IT
    operations.




    ManageEngine Event Log Analyzer

    ManageEngine Event log Analyzer, a web-based event management solution that
    collects, analyzes, and reports on event logs from enterprise-wide Windows and UNIX
    systems. Event Log Analyzer improves security and reduces downtime of critical servers
    on your enterprise network. And generates graphs and reports that help in analyzing
    and troubleshooting system problems with least impact on network performance.




7                              © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
Free Network Monitoring



                   Next Generation Integrated Yet Affordable IT Management Solutions
                   From ManageEngine
                   ManageEngine offers a broad range of network monitoring software, wireless network
                   monitoring software, bandwidth monitoring software, application monitoring software,
                   event log monitoring software, firewall monitoring software, and helpdesk software at
                   affordable price points. Their free tools cater to small networks. Those who start with
                   free tools from ManageEngine can later migrate seamlessly to the commercial versions.

                   With its simple and powerful architecture of collaborating point products, ManageEngine
                   offers SMEs the option to build an integrated Network Monitoring software (or solution)
                   at highly affordable prices.

                   ManageEngine Software                Price starting from
                   OpManager                            $445
                   ServiceDesk Plus                     $495
                   Applications Manager                 $595
                   WiFi Manager                         $495
                   NetFlow Analyzer                     $595
                   EventLog Analyzer                    $595
                   Firewall Analyzer                    $495


                   For more details on ManageEngine network monitoring software, please contact sales
                   @manageengine.com. For comments on this article contact opmanager-
> WH TEPAPER       marketing@manageengine.com
    I



                   ZOHO Corp, Inc.
                   4900 Hopyard Rd, Suite310                              +1-925-924-9500
                                                                           opmanager-support@manageengine.com
                   Pleasanton, CA 94588, USA                               www.opmanager.com


               8                               © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500

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Free Network Monitoring Software Options for Small Businesses

  • 1. Free Network Monitoring Software for Small Networks > WHITEPAPER Introduction Networks are becoming critical components of business success - irrespective of whether you are small or BIG. When network fails, customers and employees cannot communicate, employees cannot access critical information or use basic print or email services, resulting in productivity loss and revenue loss. Network monitoring software tools reduce network outages and allow businesses to operate more fluently, cut costs, and prevent revenue loss. And for those who are small and are not allowed to think of a budget for network monitoring software, a better alternative is to start with open source and freeware network monitoring software that reduce the time and money spent on network administration and management. This paper talks about the top freeware and open source network monitoring software available today. 4 Critical Network Elements that Need Monitoring Businesses depending on their size buy various networking infrastructure elements. Some of the basic network elements that need continuous monitoring are: Email Servers: Every organization will have an Email server which distributes emails to all LAN users. If the email server fails, users are disconnected from the external world and key functions such as customer support takes a hit. IT Managers need to monitor their email servers for availability, mails in queue, size of mails received etc. WAN links: Small Enterprises can save money by optimizing the WAN links. If oversubscribed, it costs heavily and if under subscribed it chokes the network. Hence IT administrators should carefully balance the throughput, committed information rate (CIR) and burst rate with congestion, response time, and discards to optimize the link utilization. IT Managers should also find out who’s using the most bandwidth to make necessary arrangements. Apart from bandwidth monitoring (discussed above), routers need to be monitored for availability and performance periodically. 1 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 2. If a router fails it halts the entire LAN and hence IT Managers should set thresholds on various parameters on routers and attend problems immediately. Business Applications : Servers & Services: Servers run critical applications and hence should be monitored for CPU, memory, disc space, services running on them (FTP, DNS, ECHO, IMAP, LDAP, TELNET, HTTP, POP, etc.) and their response time. Moreover the traffic utilization trends of these servers should also be monitored. Server logs: Small businesses running windows machines should also monitor the server logs for failed logon, account lockouts, bad passwords, failed attempts to secure files, security log tampering etc. Monitoring these logs gives clear picture of security loop holes existing inside the organization. Applications, Databases, & Websites: Small businesses run several mission critical applications, websites, and databases which need to be monitored periodically. Applications can be monitored for availability, response time etc. URLs should be monitored for availability. LAN Infrastructure: Your LAN infrastructure devices such as switches, printers & wireless devices. Top 3 Network Management Requirements For Small Networks Small businesses have different network management needs and expectation because technical expertise and staff are limited. They want tools that are low cost, easy to install and use, and feature rich. Low Cost : The network monitoring software should be affordable. Easy to install and use: The network monitoring software should be intuitive enough to get started without reading that dry boring documentation. Feature rich: The network monitoring software should be able to monitor all your resources - both what you have today as well as what you might have tomorrow. Open Source Network Monitoring Software for Small Networks Open Source offers many tools for various IT needs including network monitoring, bandwidth monitoring, network discovery etc. Most popular open source tools for network management are: Nagios: Network Monitoring Software MRTG: Traffic Monitoring Software Kismet: Wireless Monitoring Software Nagios: The Open Source Network Monitoring Software Nagios® is a host and service monitor des12(hos4s)-8.5(1o7.7(ent.6(to-0.0)7(h)-0.6(: T)-17.9(7.6201 Tm0.001
  • 3. MRTG: The Open Source Traffic Monitoring Software The Multi Router Traffic Grapher (MRTG) is a tool to monitor the traffic load on network links. MRTG generates HTML pages containing PNG images which provide a LIVE visual representation of this traffic like this: Kismet: The Open Source Wireless Discovery / Intrusion Prevention Software Kismet is an 802.11 layer2 wireless network detector, sniffer, and intrusion detection system. Kismet will work with any wireless card which supports raw monitoring (rfmon) mode, and can sniff 802.11b, 802.11a, and 802.11g traffic. Kismet identifies networks by passively collecting packets and detecting standard named networks, detecting (and given time, de-cloaking) hidden networks, and inferring the presence of non-beaconing networks via data traffic. 3 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 4. Popular Open Source Tools Related To Network Monitoring: Network Management Others Nagios - Network monitoring MRTG - Traffic monitoring OpenNMS - Network management Ntop - Traffic monitoring JFFNMS - Network management Nessus – Remote security scanning BigBrother - Systems management PIKT – Systems monitoring and BigSister - Systems management configuring Genesys - Network and systems RRDTool – Analytical graphing management Webmin – Unix system admin NetDisco - Network management Cacti – Network and systems REMSTATS - Network monitoring performance graphing software Cfengine – Network configuration Sysmon - Network monitoring Kismet -Wireless scanning software NeDi - Network discovery Cricket – Router monitoring Nmap - Network discovery Syslog NG – Log file analysis, consolidation, and filtering Commercial Freeware Network Monitoring Software For Small Networks Another alternative for SME's is to use freeware versions of popular commercial software like ManageEngine. The main advantages of this approach are obvious - SMEs get the same high quality software that is used by their larger counter-parts. These commercial software are also easy to install and use. There is also an active user community to turn to when they need help. The only disadvantage is that, there are some restrictions on the number of devices you can manage. However, the good news is, you can start with the freeware versions and later when your network grows you can 4 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 5. conveniently upgrade to the affordably priced paid versions. ManageEngine offers free versions of the following tools : * ManageEngine OpManager : Network Monitoring Software * ManageEngine ServiceDesk Plus : IT Help Desk Software * ManageEngine Applications Manager : Applications/ Database Monitoring Software * ManageEngine WiFi Manager : WiFi Security and Management Software * ManageEngine Event Log Analyzer : Event log & Syslog Analysis Software ManageEngine OpManager OpManager is a popular network monitoring software used by thousands of IT administrators worldwide. Using the Free version of OpManager, you can monitor 10 of your most critical devices like Routers, Servers, switches, Mail-servers, firewalls, printers etc. OpManager actively monitors these critical devices for availability and health and immediately alerts you by email or SMS, when it detects a problem. OpManager also generates useful charts and reports to analyze performance of your devices over a period of time. ManageEngine ServiceDesk Plus ServiceDesk Plus is an integrated IT helpdesk and Asset Management tool. Using the free version of SDP, you can run an efficient helpdesk to provide IT support to your end- users and also keep track of accurate hardware and software details of up to 25 workstations. A simple email from your end-users requesting help can automatically be converted into a ticket in SDP. 5 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 6. ManageEngine Applications Manager Applications Manager allows you to gain in-depth visibility into how your applications are performing. Using Applications Manager you can monitor Application Servers, Database Servers, web-sites and Systems and alerts you instantaneously when it detects availability and health problems. 6 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 7. ManageEngine WiFi Manager ManageEngine WiFi Manager is enterprise-class software for centralized management and security of Wireless LANs. It enhances the availability and security of your WLANs by continuously monitoring the network as well as the airspace. WiFi Manager can detect almost all major wireless threats including rogue attacks, intrusions, sniffers, DoS attacks, and vulnerabilities. It can also save your time by enabling you configure hundreds of access points at one click. With WiFi Manager you'll have complete control over your wireless devices as well as your airspace, and more time to focus on core IT operations. ManageEngine Event Log Analyzer ManageEngine Event log Analyzer, a web-based event management solution that collects, analyzes, and reports on event logs from enterprise-wide Windows and UNIX systems. Event Log Analyzer improves security and reduces downtime of critical servers on your enterprise network. And generates graphs and reports that help in analyzing and troubleshooting system problems with least impact on network performance. 7 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500
  • 8. Free Network Monitoring Next Generation Integrated Yet Affordable IT Management Solutions From ManageEngine ManageEngine offers a broad range of network monitoring software, wireless network monitoring software, bandwidth monitoring software, application monitoring software, event log monitoring software, firewall monitoring software, and helpdesk software at affordable price points. Their free tools cater to small networks. Those who start with free tools from ManageEngine can later migrate seamlessly to the commercial versions. With its simple and powerful architecture of collaborating point products, ManageEngine offers SMEs the option to build an integrated Network Monitoring software (or solution) at highly affordable prices. ManageEngine Software Price starting from OpManager $445 ServiceDesk Plus $495 Applications Manager $595 WiFi Manager $495 NetFlow Analyzer $595 EventLog Analyzer $595 Firewall Analyzer $495 For more details on ManageEngine network monitoring software, please contact sales @manageengine.com. For comments on this article contact opmanager- > WH TEPAPER marketing@manageengine.com I ZOHO Corp, Inc. 4900 Hopyard Rd, Suite310 +1-925-924-9500 opmanager-support@manageengine.com Pleasanton, CA 94588, USA www.opmanager.com 8 © 2010 ZOHO Corp, Inc. | www.opmanager.com | +1-925-924-9500