Top-10 Trends in Wealth Management 2019

•Download as PPTX, PDF•

2 likes•4,361 views

In light of BigTech’s potential entry into wealth management, it is critical for established firms to anticipate evolving customer preferences and demands to stay competitive. Leveraging deep customer insights offers a competitive edge when it comes to designing products and services. Artificial intelligence (AI) is becoming an increasingly useful tool in the development of Intelligent Solutions for both front- and back-end wealth management operations, which can improve customer engagement. In pursuit of new revenue streams, wealth firms are partnering with third-party developers and FinTechs to create open API-based plug-and-play services. Data-driven compliance will help to ensure regulatory risk management while also driving firm goals, profitability, and reputation.

$$
Top-10 Trends for Wealth
Management 2019
December, 2018

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 2
Analyze Unstructured Data
Identify Biases in
Investment Decisions
Increase Returns on
Investment
Source: Capgemini Financial Services Analysis, 2018
Adoption of Debiasing Techniques Will Improve Investment
Decisions
Machine learning can enable fund
managers to identify cognitive biases and
suggest mitigating measures.
Increase Customer
Retention
Drive Usage of AI And ML in
Data Analytics

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 3
Reduced AttritionIncreased Customer Loyalty
Wealth management firms need to
leverage BigTech approaches to get the
most out of customer data and to refine
offerings to align with evolving customer
demands.
Developing A BigTech Approach Is Key to Maximizing Future
Return
Source: Capgemini Financial Services Analysis, 2018
Personalized OfferingsNew Revenue Streams

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 4
Wealth Management Firms to Adopt Agile Distribution Models
to Serve Evolving HNWI Needs
Agile Distribution Models
Service Orientation
Customer Centricity
Changing Demographics
Source: Capgemini Financial Services Analysis, 2018
Adoption of agile distribution models to make
wealth offerings more responsive to customer
needs will become a norm in the future.

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 5
AR And VR Will Spur Pro-Investment Behavior Among
Millennials and Drive New Customer Acquisition
Visualizing Future States
Better Dashboards
Returns and Consequences of
Investment Decisions
Improved Investment
Decision Making
Client Preference Assessment
Training New Advisors
Source: Capgemini Financial Services Analysis, 2018

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 6
KYC and Compliance Reporting
Liquidity Risk Management
Data Security
Fund Governance
RegTechs Will Reduce Wealth Management Compliance Costs
Source: Capgemini Financial Services Analysis, 2018

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 7
Cross Sell Products and Services
Enable Better Risk Profiling
Customize Offerings
Increase Transparency in Operations
Internet of Things (IoT) and big data will allow
wealth management firms to identify new ways to
use client data and improve offerings.
IoT and Big Data Will Enable Automated Portfolio
Management
Source: Capgemini Financial Services Analysis, 2018

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 8
Alignment of Investments &
Business Requirements
Monitor Results & Re-Assess
Strategy
Continuous Assessment
Firms are Reassessing Their Technology Investments to
Maximize Returns
Source: Capgemini Financial Services Analysis, 2018
Collaboration & Collective
Investments
Accelerator Programs

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 9
Ease out Cost and Resource
Pressure
In the face of cost, resource and regulatory
pressures, wealth managers must turn to
technology to enable new service delivery
models to delight, retain and acquire
customers.
Enable Supply of Digital
Products
Virtual Tools Such as Smart Assistants and Whispering Agents
Will Enable Customized Service Delivery Models
Source: Capgemini Financial Services Analysis, 2018
Manage Evolving Regulatory
Environment
Tap into Data for Personalized
Services

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 10
Data and Technology to Be Used to Streamline New Client
and Advisor Onboarding
Limited Integration for
Collaboration
Manual Data Entry
No Automation of Tasks Lack of Visibility into Processes
Source: Capgemini Financial Services Analysis, 2018
No Consolidated Data Repository

Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 11
Access to Technology
Access to New Ideas
Faster Go-to-market
Wealth Management Firms to Increase Adoption of Open
APIs for New Revenue Streams
Source: Capgemini Financial Services Analysis, 2018
Better Data Mining

A global leader in consulting, technology services and digital transformation,
Capgemini is at the forefront of innovation to address the entire breadth of clients’
opportunities in the evolving world of cloud, digital and platforms. Building on its
strong 50-year heritage and deep industry-specific expertise, Capgemini enables
organizations to realize their business ambitions through an array of services from
strategy to operations. Capgemini is driven by the conviction that the business
value of technology comes from and through people. It is a multicultural company
of 200,000 team members in over 40 countries. The Group reported 2017 global
revenues of EUR 12.8 billion.
About Capgemini
Learn more about us at
www.capgemini.com
This message contains information that may be privileged or confidential and is
the property of the Capgemini Group.
Copyright © 2018 Capgemini. All rights reserved.
People matter, results count.

When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools. There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.

Top Life Insurance Trends 2022

Capgemini

While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey. Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.

Top Trends in Health Insurance: 2020

Capgemini

The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities. Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.

Life Insurance Top Trends 2021

Capgemini

A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry. At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal. Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem. Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.

Top-10 Technology Trends in Property & Casualty Insurance: 2019

Capgemini

Myriad external forces are affecting today’s P&C insurance market. Even slow but resilient premium growth cannot counter margin pressures prompted by heavy underwriting losses, mainly due to the rise in natural catastrophe losses and overall auto claims costs. Moreover, customer expectations continue to evolve thanks to rapid technological advancements that encourage demand for a digital, simplified, and personalized experience. Voice assistants and connected devices are enabling P&C insurers to increase customer touchpoints and derive meaningful engagements. New business models and sophisticated cyber-risk assessment tools are allowing insurers to cover previously under-insured and uninsured risks. Artificial intelligence (AI), analytics, and distributed ledger technology (DLT) are empowering insurers to enhance fraud detection and loss prevention capabilities, improve operational efficiency, and streamline their internal processes. Strategic partnerships with InsurTech firms and the use of open APIs are fostering innovation and facilitating integration with ecosystem partners. This report explores significant technology trends that will be of strategic importance for P&C insurance firms throughout 2019.

Top Trends in Wealth Management 2022

Capgemini

As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond. A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry. As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.

Top Trends in Life Insurance: 2020

Capgemini

Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity. Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.

Isn’t it time you got married?

Capgemini

Isn’t it time you got married? Why subscription commerce is key to B2B success Relationships underpin every business. In today’s always-on digital era, you can’t assume your customers will remain loyal – there are so many options, programs, and suppliers they can choose from for any range of needs. Aggressive disrupters are luring them away. Discover how Subscription Commerce can help preserve and grow your B2B business. Speaker: Dave Harrelson, Capgemini https://www.capgemini.com/events/sap-cx-live/

COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care. Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react. Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.

Top Trends in Payments: 2020

Capgemini

Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency. Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers. Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond

Top-10 Trends in Capital Markets: 2018

Capgemini

The Capital Markets industry is ripe for disruption as participants cope with increasing competition and a stricter regulatory environment. Ecosystem firms are leveraging emerging technologies to support their transition to new and differentiating business/operating models that will enable efficiency efforts and profitability goals. However, rapid transformation also introduces the potential for significant security threats to critical components of the capital markets industry. This report explores the top-10 trends that industry participants will face in 2018 and beyond.

Capgemini presentation: gamification and the digital advantage

Ben Gilchriest

Presentation from a recent, joint Capgemini - Badgeville event in Sydney, Australia on the role of enterprise gamification in digital transformation. Over-hyped or duly justified, enterprise gamification - the use of game design techniques to a business setting to make tasks more fun and engaging - is gaining attention from business leaders. Two-thirds of digital transformation programs fail mainly due to behavioural, cultural, or skills challenges. This content is from a presentation by Ben Gilchriest, Digital Transformation lead for Capgemini Australia, on the importance of digital transformation, the main challenges companies face in realising value from digital, and touches on how enterprise gamification can help organisations over-come these challenges to achieve a Digital Advantage. Capgemini Australia's Digital Transformation practice, focused on helping our clients find, size and catalyse digital opportunities, and Badgeville, the #1 gamification and behaviour management platform, work in partnership to leverage innovative gamification techniques to accelerate digital transformation in major organizations by engaging, rewarding and motivating employees and customers.

Boosting Innovation and Value for Your Subsidiaries with SAP S/4HANA Cloud

Capgemini

ICGEB adopts UNiversePath on Microsoft Azure

Capgemini

Implementing and Monetizing Solar & Storage Applications

Capgemini

Top Trends in Wealth Management 2020

Capgemini

Wealth management is facing significant disruption on two fronts – customer experience and digital transformation. To effectively succeed within these turbulent times, understanding client demographics and expectations is essential. Firms can leverage deep customer insights to grasp their clients’ changing ethos and develop solutions accordingly. Improved customer satisfaction often drives competitive advantage. As firms prioritize superior customer experience, they are adopting intelligent solutions such as analysis of consumer sentiments to deliver hyper-personalized services. Firms are also leveraging artificial intelligence (AI) and machine learning (ML) techniques to improve client-advisor relationships. To innovate, especially within legacy infrastructures, organizations must embrace open APIs to scale technology capability with support from WealthTech newcomers and third-party vendors that offer generic and customizable API-based platforms. Regulations such as the EU’s General Data Protection Regulation (GDPR) and know your customer (KYC) mandates are pushing firms to ramp up cybersecurity and automate cumbersome client onboarding processes, in a data-driven compliance scenario.

Infographic - Turning AI into Concrete Value: The Successful Implementers' To...

Capgemini

Top Trends in Payments: 2021

Capgemini

Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition. Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.

Top P&C Insurance Trends 2022

Capgemini

A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes. In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical. Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.

Capgemini Applied Innovation Discover - Toronto

Hubert H. Chan

Australian Retail and the Digital AdvantageBen Gilchriest

Insuring the insurance business with actionable analytics

WNS Global Services

The Insurance Industry is faced with a myriad of challenges such as a need to manage costs better, keep update with stringent regulations and the ever increasing demands from consumers. Analytics can play a vital role in assisting Insurance Executives navigate the technical and operational complexities to accelerate the growth of the industry. Covering key aspects like Reporting, Descriptive or the advanced Predictive and Prescriptive analytics, this Whitepaper “Insuring the Insurance Business with Actionable Analytics” examines a complete view on how analytics can transform the insurance business to create value for all stakeholders.

Top Trends in Retail Banking: 2021

Capgemini

The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus. To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences. To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.

Natural language Processing for Smart contracts in Blockchain

Capgemini

Big data analytics for life insurers

dipak sahoo

The Perfect Storm & Your Information Strategy

Capgemini

Capgemini Invent Consulting Cup x UCL Consulting Society

Denis Skachidub

Model based systems engineering

Capgemini

Top 10 trends in payments 2018

Capgemini

Heightened customer expectations for value-added services, increased competition from emerging FinTechs, new payments-enabling technologies, and an ever-changing regulatory landscape are driving the development of an open and collaborative payments ecosystem. Within this new environment, the traditional payments-processing intermediary function is anticipated to fade, as payment vendors consolidate or collaborate to stay relevant by opening their systems. Payment infrastructure will now require next-generation tools such as instant payments and distributed ledger technology to enhance customer experience. At the same time, alternate channels such as contactless payments and wearables continue to gain traction. However, an open and collaborative environment introduces vulnerabilities related to cybersecurity and data privacy. Industry stakeholders need to take measures to mitigate these risks. The report explores the top ten trends that are expected to impact the payments industry in the coming year.

Wealth Management Top 10 Trends for 2016

Capgemini

The wealth management industry has been facing a number of profound challenges after the financial crisis, making it difficult to serve the needs of HNWIs. A combination of structural and cyclical headwinds has put significant pressure on revenues, margins, and costs, leading to the emergence of trends aimed at augmenting revenues and controlling costs. This document lists the top 10 wealth management trends that are expected to impact the wealth management industry in 2016.

What's hot

Top Healthcare Trends 2022

Capgemini

Top Trends in Payments: 2020

Capgemini

Top-10 Trends in Capital Markets: 2018

Capgemini

Capgemini presentation: gamification and the digital advantage

Ben Gilchriest

Boosting Innovation and Value for Your Subsidiaries with SAP S/4HANA Cloud

Capgemini

ICGEB adopts UNiversePath on Microsoft Azure

Capgemini

Implementing and Monetizing Solar & Storage Applications

Capgemini

Top Trends in Wealth Management 2020

Capgemini

Infographic - Turning AI into Concrete Value: The Successful Implementers' To...

Capgemini

Top Trends in Payments: 2021

Capgemini

Top P&C Insurance Trends 2022

Capgemini

Capgemini Applied Innovation Discover - Toronto

Hubert H. Chan

Australian Retail and the Digital AdvantageBen Gilchriest

Insuring the insurance business with actionable analytics

WNS Global Services

Top Trends in Retail Banking: 2021

Capgemini

Natural language Processing for Smart contracts in Blockchain

Capgemini

Big data analytics for life insurers

dipak sahoo

The Perfect Storm & Your Information Strategy

Capgemini

Capgemini Invent Consulting Cup x UCL Consulting Society

Denis Skachidub

Model based systems engineering

Capgemini

What's hot (20)

Top Healthcare Trends 2022

Top Trends in Payments: 2020

Top-10 Trends in Capital Markets: 2018

Capgemini presentation: gamification and the digital advantage

Boosting Innovation and Value for Your Subsidiaries with SAP S/4HANA Cloud

ICGEB adopts UNiversePath on Microsoft Azure

Implementing and Monetizing Solar & Storage Applications

Top Trends in Wealth Management 2020

Infographic - Turning AI into Concrete Value: The Successful Implementers' To...

Top Trends in Payments: 2021

Top P&C Insurance Trends 2022

Capgemini Applied Innovation Discover - Toronto

Australian Retail and the Digital Advantage

Insuring the insurance business with actionable analytics

Top Trends in Retail Banking: 2021

Natural language Processing for Smart contracts in Blockchain

Big data analytics for life insurers

The Perfect Storm & Your Information Strategy

Capgemini Invent Consulting Cup x UCL Consulting Society

Model based systems engineering

Similar to Top-10 Trends in Wealth Management 2019

Top 10 trends in payments 2018

Capgemini

Wealth Management Top 10 Trends for 2016

Capgemini

Top-10 Technology Trends in Retail Banking: 2018

Capgemini

The proliferation of technology and entry of new players such as FinTechs continues to disrupt the retail banking industry. Augmenting customer experience has been the need of the hour as customers increasingly adopt digital products and services. In pursuit of more nimble processes and innovative approaches, traditional retail banks are enthusiastically investing in digital transformation and FinTech collaboration. With banks under pressure to boost revenues and reduce costs, while delivering better customer experience, they have been investing in emerging technologies such as blockchain, Artificial Intelligence, and Digital IDs. Moreover, banks are automating their processes and increasingly migrating their infrastructure and applications to the cloud to create a seamless customer journey. Many regulations and open-banking initiatives are emerging across the globe aimed at fostering innovation. To stay competitive, banks must remain cognizant of numerous implications from within and from outside the financial services industry. This report explores and analyzes the most high-impact tech trends expected to drive future retail banking ecosystem dynamics.

Top Trends in Commercial Banking: 2020

Capgemini

The commercial banking industry faces daunting challenges. Operational costs continue to rise. Corporate clients seek convenience and personalized products and services. Cybersecurity is a major concern as more and more bank processes become digitalized. Compliance with wide-ranging open banking regulations is mandatory. The entry of BigTechs and other players is heating up competitive pressure. Therefore, it is essential for banks to transform and adapt to the changing business environment. Read our Top Trends in Commercial Banking: 2020 report for analyses of the initiatives, new solutions, and trends expected to shape the commercial banking ecosystem in 2020 and beyond.

Ai transforming the market place ibm wade miller

Capgemini

Top Ten Trends in Wealth Management 2017

Capgemini

The wealth management industry around the world is witnessing a multitude of changes due to weak economies in the developed world, strong growth in developing markets like China and India, an uncertain political future in Europe, increasing regulatory supervision, and new competition from rising FinTechs and their innovative services for High Net Worth Individuals (HNWIs). Our analysis in this paper revolves around the impact of the above mentioned dynamics on the industry players and how they are adapting through this phase of transformation.

Top Ten Trends in Lending and Leasing 2017

Capgemini

Traditional lending and leasing organizations are waking up to the fact that they need to transform their operations in order to remain preferred lenders. While large corporations are still heavily dependent on traditional lending, small and medium businesses and retail customers are finding it easier to deal with FinTechs/alternative lenders. . More automation, machine learning, data analytics, smart contracts, and enhanced cybersecurity are not only expected to increase operational efficiency but also result in lower costs and greater customer experience. This document aims to understand and analyze the trends in the lending and leasing industry that are expected to drive the dynamics of the lending and leasing ecosystem in the near future.

Top Ten Trends in Capital Markets 2017

Capgemini

Capgemini reports major 2017 trends in the capital markets industry which revolve around the impact of evolving regulations and the ramifications of new emerging technologies like Blockchain & robotic process automation (RPA) on market participants. Evolving regulations since the 2008 financial crisis continue to have major structural and technological impact on the capital markets industry. With regulatory compliance becoming one of the biggest challenges for incumbent capital markets firms, they are collaborating with FinTechs targeting specific parts of regulations.

CWIN17 New-York / insurance spotlight building the digital core

Capgemini

Dell Technologies Finance Solutions Playbook

Margarete McGrath

Perform yet smarter activate, transform, and re imagine with ai lanny cohen, ...

Capgemini

Property & Casualty Insurance Top Trends 2021

Capgemini

The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books. In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem. Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.

Hackett key-issues-pro-1801

Amy Patton

CWIN17 New-York / Enabling the digital insurer through omni channel experiences

Capgemini

Top Ten Trends in Banking 2017

Capgemini

With the proliferation of technology, banking customers are living in a connected world with their experience from other industries influencing their expectations from their financial services provider. This has led to an evolving customer-bank relationship necessitating banks to be more customer-centric by embedding themselves in customers’ lives to meet rising customer experience expectations. However, banks have been facing challenges in meeting customer expectations, as they are troubled with legacy challenges both in terms of technology and culture. This document aims to understand and analyze the trends in the banking industry that are expected to drive the dynamics of the banking ecosystem in the near future.

Top Trends in Retail Banking: 2020

Capgemini

Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle. Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.

Banking Trends for 2016

Capgemini

Capgemini Digital Reference Architecture with HPE

Capgemini

Digital Readiness Assessment Services delivers digital business initiatives by creating an actionable transformation roadmap. Through our joint partnership, Capgemini and HP have developed a Digital Reference Framework for IT solutions for the New Style of Business. Learn the strength of Capgemini-HP joint Digital Reference Architecture as it addresses client digital transformation business needs and helps you gain market share in Cloud, Big Data, Security and Mobility.

T-Bytes Platform & application

EGBG Services

Top Trends in Commercial Banking: 2021

Capgemini

The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear. Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows. To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance. With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players. Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.

Similar to Top-10 Trends in Wealth Management 2019 (20)

Top 10 trends in payments 2018

Wealth Management Top 10 Trends for 2016

Top-10 Technology Trends in Retail Banking: 2018

Top Trends in Commercial Banking: 2020

Ai transforming the market place ibm wade miller

Top Ten Trends in Wealth Management 2017

Top Ten Trends in Lending and Leasing 2017

Top Ten Trends in Capital Markets 2017

CWIN17 New-York / insurance spotlight building the digital core

Dell Technologies Finance Solutions Playbook

Perform yet smarter activate, transform, and re imagine with ai lanny cohen, ...

Property & Casualty Insurance Top Trends 2021

Hackett key-issues-pro-1801

CWIN17 New-York / Enabling the digital insurer through omni channel experiences

Top Ten Trends in Banking 2017

Top Trends in Retail Banking: 2020

Banking Trends for 2016

Capgemini Digital Reference Architecture with HPE

T-Bytes Platform & application

Top Trends in Commercial Banking: 2021

More from Capgemini

Commercial Banking Trends book 2022

Capgemini

This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape. First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive. As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands of corporate clients and SMEs by digitally transforming critical workflows and improving client experience. Additionally, incremental process improvements in the middle and back-office that leverage intelligent automation will keep the competition at bay because engaged clients are loyal. Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions! How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.

Top Trends in Payments 2022

Capgemini

The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs). As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.

Retail Banking Trends book 2022

Capgemini

This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape. COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams. Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient. Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance. The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.

キャップジェミニ、あなたの『ＲＩＳＥ　ＷＩＴＨ　ＳＡＰ』のパートナーです

Capgemini

企業におけるデジタルトランスフォーメーシィン（ＤＸ）への意識向上、グローバル化への環境の変化とオンプレミスからクラウドへのシフトで『ＳＡＰ　Ｓ４／ＨＡＮＡ』をデジタルコアとした構築が進んでいます。キャップジェミニはグローバル企業の『ＲＩＳＥ　ＷＩＴＨ　ＳＡＰ』のパートナーとして、ＩＴの力（インテリジェントエンタープライズ）を使った究極の生産性向上の実現を支えていくことを目指しています。詳細はこちらのスライドをご覧ください。

Health Insurance Top Trends 2021

Capgemini

A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry. At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal. Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem. Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.

Capgemini’s Connected Autonomous Planning

Capgemini

How to get off the white elephant of physical and leverage the true benefits ...

Capgemini

Connected Autonomous Planning: a continuous touchless model enabling an agile...

Capgemini

Phil Davies, Head of Consumer Products, Retail and Distribution, Capgemini Invent and Michael McCullough, Supply Chain Lead, Capgemini US discussed “How using Intelligent Automation drives a step change in planning effectiveness and efficiency” at Kinexions 2019, the annual destination for users and supply chain innovators to showcase how to accelerate innovation, shorten time-to-value and maximize competitive advantage. Capgemini’s Connected Autonomous Planning is a holistic approach to develop touchless planning solutions that creates a more easily automated, agile and responsive supply chain to support the needs of the future consumer and channels.

Data Center of the Future: Designing a modernized, high performance computing...

Capgemini

With cloud being hailed as the new black, customers are increasingly looking to easily leverage Hybrid Cloud and Hyper-Converged Architecture, without transformation in technology. At VMworld US 2019, Eric Killinger, Director, IT strategy, Capgemini NA, spoke about how Capgemini makes cloud run better by simplifying infrastructure for your existing landscape via a software-defined data center, supporting immediate OPEX savings, real-time data processing and cloud-based scalability and cost predictability, illustrating the joint success with VMware of such a rollout at Hydro One.

Connected Storytelling

Capgemini

Speaker: Mike Davidson, Executive Creative Director at Capgemini in North America. With the right narrative, brands can speak to their consumers in ways that resonate and drive conversion. In this session, Capgemini DCX North America’s Executive Creative Director will explore trends and techniques to better connect the narratives from initial marketing efforts to a completed purchase. We'll also provide examples of who's using these techniques and how, so attendees can leverage it in a meaningful way.

NYDJ and Capgemini

Capgemini

Speakers: Rich Lyons, Head of Digital Customer Experience at Capgemini in North America. Shaun Lee Lewis, Vice President Marketing and Direct to Consumer at NYDJ Apparel. Salesforce’s multi-Cloud ecosystem empowers businesses to drive engagement across three Salesforce Clouds: Commerce, Marketing and Service. Capgemini’s portfolio of accelerated offerings delivers integrated, innovative online experiences and has helped NYDJ reach unprecedented growth with this approach. In this session, Capgemini and NYDJ discuss the power of an integrated digital strategy.

Grocery Fullforce Solution: Capgemini Unified Commerce Solution for Grocery

Capgemini

Enabling and accelerating multi-tenancy with Capgemini Digital Cloud Platform...

Capgemini

For de-centralized organizations, multiple cloud instances and databases can drive up costs, limit scalability and maintainability, and prevent growth. In this session, you’ll learn how to enable and accelerate multi-tenancy for optimal performance and efficiency. You’ll hear lessons and best practices from Capgemini’s work implementing multi-tenancy at the infrastructure, platform, and application levels while ensuring seamless operation across any cloud environment thanks to Red Hat OpenShift. There will also be a discussion of how accelerators like Capgemini’s Digital Cloud Platform can cut time to market by up to 50%. Learn more: https://www.capgemini.com/service/cloud-services/cloud-native-powered-by-red-hat/

Capgemini 5G Observatory: The latest launches and use cases

Capgemini

More from Capgemini (14)

Commercial Banking Trends book 2022

Top Trends in Payments 2022

Retail Banking Trends book 2022

キャップジェミニ、あなたの『ＲＩＳＥ　ＷＩＴＨ　ＳＡＰ』のパートナーです

Health Insurance Top Trends 2021

Capgemini’s Connected Autonomous Planning

How to get off the white elephant of physical and leverage the true benefits ...

Connected Autonomous Planning: a continuous touchless model enabling an agile...

Data Center of the Future: Designing a modernized, high performance computing...

Connected Storytelling

NYDJ and Capgemini

Grocery Fullforce Solution: Capgemini Unified Commerce Solution for Grocery

Enabling and accelerating multi-tenancy with Capgemini Digital Cloud Platform...

Capgemini 5G Observatory: The latest launches and use cases

Recently uploaded

The Art of the Pitch: WordPress Relationships and Sales

Laura Byrne

Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes? All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Thierry Lestable

AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...

Product School

Elevating Tactical DDD Patterns Through Object Calisthenics

Dorra BARTAGUIZ

After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!

Neuro-symbolic is not enough, we need neuro-*semantic*

Frank van Harmelen

Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”. All of this illustrated with link prediction over knowledge graphs, but the argument is general.

Accelerate your Kubernetes clusters with Varnish Caching

Thijs Feryn

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

BookNet Canada

The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more. Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/ Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.

The Future of Platform Engineering

Jemma Hussein Allen

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Jeffrey Haguewood

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams. Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

FIDO Alliance

GraphRAG is All You need? LLM & Knowledge Graph

Guy Korland

Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs. 1. Unifying Large Language Models and Knowledge Graphs: A Roadmap. https://arxiv.org/abs/2306.08302 2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs: https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Inflectra

In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring. Learn about: • The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks. • Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective. • Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification. • Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process. Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

91mobiles

UiPath Test Automation using UiPath Test Suite series, part 3

DianaGray10

Securing your Kubernetes cluster_ a step-by-step guide to success !

KatiaHIMEUR1

Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster. However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks. In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.

Epistemic Interaction - tuning interfaces to provide information for AI support

Alan Dix

Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024 https://alandix.com/academic/papers/synergy2024-epistemic/ As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.

Encryption in Microsoft 365 - ExpertsLive Netherlands 2024

Albert Hoitingh

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

UiPathCommunity

💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™: See how to accelerate model training and optimize model performance with active learning Learn about the latest enhancements to out-of-the-box document processing – with little to no training required Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath. Speakers: 👨‍🏫 Andras Palfi, Senior Product Manager, UiPath 👩‍🏫 Lenka Dulovicova, Product Program Manager, UiPath

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Product School

Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024

Tobias Schneck

As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other? Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.

Recently uploaded (20)

The Art of the Pitch: WordPress Relationships and Sales

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...

Elevating Tactical DDD Patterns Through Object Calisthenics

Neuro-symbolic is not enough, we need neuro-*semantic*

Accelerate your Kubernetes clusters with Varnish Caching

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

The Future of Platform Engineering

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

GraphRAG is All You need? LLM & Knowledge Graph

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

UiPath Test Automation using UiPath Test Suite series, part 3

Securing your Kubernetes cluster_ a step-by-step guide to success !

Epistemic Interaction - tuning interfaces to provide information for AI support

Encryption in Microsoft 365 - ExpertsLive Netherlands 2024

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024

Top-10 Trends in Wealth Management 2019

1. $$ Top-10 Trends for Wealth Management 2019 December, 2018

2. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 2 Analyze Unstructured Data Identify Biases in Investment Decisions Increase Returns on Investment Source: Capgemini Financial Services Analysis, 2018 Adoption of Debiasing Techniques Will Improve Investment Decisions Machine learning can enable fund managers to identify cognitive biases and suggest mitigating measures. Increase Customer Retention Drive Usage of AI And ML in Data Analytics

3. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 3 Reduced AttritionIncreased Customer Loyalty Wealth management firms need to leverage BigTech approaches to get the most out of customer data and to refine offerings to align with evolving customer demands. Developing A BigTech Approach Is Key to Maximizing Future Return Source: Capgemini Financial Services Analysis, 2018 Personalized OfferingsNew Revenue Streams

4. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 4 Wealth Management Firms to Adopt Agile Distribution Models to Serve Evolving HNWI Needs Agile Distribution Models Service Orientation Customer Centricity Changing Demographics Source: Capgemini Financial Services Analysis, 2018 Adoption of agile distribution models to make wealth offerings more responsive to customer needs will become a norm in the future.

5. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 5 AR And VR Will Spur Pro-Investment Behavior Among Millennials and Drive New Customer Acquisition Visualizing Future States Better Dashboards Returns and Consequences of Investment Decisions Improved Investment Decision Making Client Preference Assessment Training New Advisors Source: Capgemini Financial Services Analysis, 2018

6. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 6 KYC and Compliance Reporting Liquidity Risk Management Data Security Fund Governance RegTechs Will Reduce Wealth Management Compliance Costs Source: Capgemini Financial Services Analysis, 2018

7. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 7 Cross Sell Products and Services Enable Better Risk Profiling Customize Offerings Increase Transparency in Operations Internet of Things (IoT) and big data will allow wealth management firms to identify new ways to use client data and improve offerings. IoT and Big Data Will Enable Automated Portfolio Management Source: Capgemini Financial Services Analysis, 2018

8. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 8 Alignment of Investments & Business Requirements Monitor Results & Re-Assess Strategy Continuous Assessment Firms are Reassessing Their Technology Investments to Maximize Returns Source: Capgemini Financial Services Analysis, 2018 Collaboration & Collective Investments Accelerator Programs

9. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 9 Ease out Cost and Resource Pressure In the face of cost, resource and regulatory pressures, wealth managers must turn to technology to enable new service delivery models to delight, retain and acquire customers. Enable Supply of Digital Products Virtual Tools Such as Smart Assistants and Whispering Agents Will Enable Customized Service Delivery Models Source: Capgemini Financial Services Analysis, 2018 Manage Evolving Regulatory Environment Tap into Data for Personalized Services

10. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 10 Data and Technology to Be Used to Streamline New Client and Advisor Onboarding Limited Integration for Collaboration Manual Data Entry No Automation of Tasks Lack of Visibility into Processes Source: Capgemini Financial Services Analysis, 2018 No Consolidated Data Repository

11. Wealth Management Trends 2019| December 2018 © 2018 Capgemini. All rights reserved. 11 Access to Technology Access to New Ideas Faster Go-to-market Wealth Management Firms to Increase Adoption of Open APIs for New Revenue Streams Source: Capgemini Financial Services Analysis, 2018 Better Data Mining

12. A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion. About Capgemini Learn more about us at www.capgemini.com This message contains information that may be privileged or confidential and is the property of the Capgemini Group. Copyright © 2018 Capgemini. All rights reserved. People matter, results count.

Top-10 Trends in Wealth Management 2019

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Top-10 Trends in Wealth Management 2019

Similar to Top-10 Trends in Wealth Management 2019 (20)

More from Capgemini

More from Capgemini (14)

Recently uploaded

Recently uploaded (20)

Top-10 Trends in Wealth Management 2019