Capgemini Digital Reference Architecture with HPE

The information contained in this presentation is proprietary.
© 2014 Capgemini. All rights reserved.
www.capgemini.com/financialservices

Capgemini/HP
Digital Reference Framework
(DRF)
Discover Conference
June 2015
Presented by:
Moe Ungar, FSGBU Capgemini Executive for HP
Robert Thompson, FSGBU Capgemini Digital Architect
Pradeep Akurati, HP GTM Strategy, Capgemini Alliances

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Capgemini Digital Reference Framework | June 2015 | Financial Services
Capgemini Proprietary | Copyright © Capgemini 2015. All Rights Reserved
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Capgemini Financial Services USA Inc.

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Agenda
HP and Capgemini Partnership
HP + Capgemini Digital Transformation
Digital Reference Architecture
Links and Key Contacts
Digital Vision &
Guiding Principles
Business Strategy
Digital Operating
Model
Digital Capabilities
Digital Roadmap
Cloud Migration
IT Operating
Model
IT Capabilities
Pathway to Digital
Transformation
Digital Architecture
Digital Business
Transformation
Digital IT Strategy
& Architecture
Today’s Agenda
Domain Solutions Functional Solutions
Digital
Development &
Deployment

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The Digital Reference Architecture leverages the unique strengths of HP + Capgemini
 Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services and local professional services
 Capgemini is a leader in the Open Group and provided Intellecture Property that was the basis of the current TOGAF methodology
 Capgemini Financial Services Global Business Unit provides industry leading services for the financial industry and has developed
reference architectures for the major industries it serves
 HP has developed solutions to address New Style of Business that provides a foundation for Capgemini Digital transformation Services
 Solution includes Cloud, Big Data, Mobility and Security leveraging HP hardware, software, technology services and Financial Services
 HP and Capgemini’s Financial Services Global Business Unit share a common understanding of the problems our customer face in the
rapidly changing digital marketplace
 We have joined together to build a Digital Reference Framework that leverages our combined industry knowledge and experience
 The framework provides tools and services to help our customers successfully navigate the journey to a Digital world

© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Digital Transformation

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HP Capabilities to drive Capgemini Digital Marketplace
Transformin
g to an on-
demand IT
infrastructur
e
Empowerin
g
a data-
driven
enterprise
Enabling the
most
productive
workplace
Protecting
your digital
assets
Cloud
Big Data &
Analytics
(Business Information
Management)
Mobility &
workplace
Cyber
Security
Converged Systems
for
SAP Hana & Microsoft
Analytical Platforms
Moonshot & Citrix
triangulation
Unified Wired/Wireless,
3PAR and StoreOnce
HP Enterprise Group
Solution Play
Superdome X and Gen8, 9
Servers & Converged Systems
for Microsoft Migration End of
Support – WS2003, SQL and
SharePoint
HP innovation engine
for the New Style of
Business
> Generate revenue and profit growt
> Improve customer experience
> Enhance employee experience
> Reduce cost
> Reduce risk
> Increase agility & flexibility
Customer Business
Outcomes

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Digital technologies are disrupting “business as usual”, driving profound changes across the business
and its supply chain
 Being “Digital” means seeing digital technology advances as a way to change the way business is done – by getting closer
to customers, empowering employees, and transforming internal business processes
 Digital transformation is a technology-driven change impacting not only industry structures and strategic positioning but all
levels of an organization and its extended supply chain
Bottom Line: traditional Operating Models are being forced to adapt to support
new business models

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Four key imperatives form the bedrock of effective digital transformation – enabling clients to meet
challenges head-on
• Spend time understanding customer behavior and designing the customer experience from the outside in. Figure out what
customers do and why, where, and how they do it. Identify where and how the experience can be digitally enhanced across
channels.
Rethink / Redesign Customer Experience
• Use digital technologies to increase reach and engagement through smart investments in new digital channels. Provide user-friendly
mobile apps, develop rewarding social media experiences, and rebalance marketing spending to reinforce the engagement.
Invest in new Digital Channels
• Put customer data at the heart of the whole customer experience. Become more scientific, using metrics and analytics to inform the
change — everything from understanding current usage of products and services to segmenting the customer base and proactively
offering personalized deals and designing predictive marketing campaigns.
Derive Insight from Customer Data
• Seamlessly mesh the physical and digital experiences, not by replacing the old with the new, but by using digital technologies to
enhance the customer experience by leveraging valuable existing assets.
Strategically Leverage Existing Assets and Migrate to Cloud

HP + Capgemini Digital
Transformation

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Capgemini is a demonstrated leader in understanding and harnessing digital for the benefit of customers
worldwide
 Thought Leadership - TechnoVision
 Capgemini has spearheaded an ongoing 15-year effort to capture key digital
concepts in the TechnoVison framework that is conceived as a tool for Digital
Transformation
 Investigation – MIT Collaboration
 Capgemini performed a study in collaboration with MIT. It demonstrates that
many enterprises are racing to become digital, and the ones doing it well are
gaining substantial competitive advantage
 Execution – Digital Readiness Assessment
 Capgemini developed a “Digital Reference Architecture” based on the
digital capabilities to help clients implement their digital transformation
 Capgemini developed the “Digital Readiness Assessment” to help client
understand their digital state and plan their digital transformation
 HP has developed products and services that supply key capabilities to
support the transformation to Digital

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HP + Capgemini provide the assets and experience to provide clients with a clear path for transforming
their businesses
Capgemini Digital
Transformation
HP
Capabilities
• Infrastructure on demand
• Protecting digital assets
• Big data
• Digital workplace services
• Organizational and operating model
changes
• Architectural changes and
integration points
Operational
Process
Data Integration
• Social
• Mobile,
• Analytics
• Cloud
• Internet of
Things
Digital
Transformation
Simplification
Capgemini
Digital
Capabilities
• TechnoVision thought leadership –
develop a vision for digital
transformation

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Capgemini helps customers systematically embrace digital technologies as a means to transform their
businesses
Digital Vision &
Guiding Principles
Business Strategy
Digital Operating
Model
Digital Roadmap
Cloud Migration
IT Operating
Model
IT Capabilities
Digital Business
Transformation
Digital IT Strategy
& Architecture
Digital
Development &
Deployment
Pathway to Digital Transformation

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Capgemini’s Business & IT Transformation team offers expertise to guide and execute our customers’
digital journeys
Digital Roadmap
Assess digital capabilities against broader business and technology
goals, e.g. specific customer and employee journeys
• Aligned with Technovision and MIT research
• Getting aligned with Digital Maturity Assessment (business
focused)
Mobilize and manage a transformation program to build digital
capabilities and deliver organizational change against specific
business objectives
Define the roadmap for technology investment in the context of a
digital transformation or specific digital business and technology
objectives
Align investment in digital technologies (e.g. Social, Mobile,
Analytics, Cloud, Things) with leveraging, simplifying and
transforming existing strategic assets
Relevant in the context of a digital business strategy but also in
organizing digital fundamentals in anticipation of a business
strategy
Digital Operating Model
Define ways of working in the context of digital transformation.
Positions business, IT and the digital services unit (where
appropriate)
Delivered recently for global insurer (with their new Chief Digital
Officer) and two leading global financial institutions
IP is strong, proven, works well, establishes and deepens
relationships
Complements other digital offers and positions delivery sourcing
discussions
Cloud Migration
Create the portfolio view of cloud suitability in the context of a
digital architecture
• Identifies candidate client facing applications
• Confirms cloud options (IaaS, SaaS, PaaS, etc.) in line with
Capgemini capabilities
• Defines value realized through cloud migration
Builds on existing capabilities and IP (e.g., platform simplification,
IT strategy).

Digital Reference Architecture

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A “successful” digital architecture must accommodate and orchestrate existing and evolving
technological and business requirements
Digital
Architecture
Financial
Services
Industry
Insights &
Experience
Digital
Strategies &
Capabilities
(e.g., Omnichannel
Experience,
SMACT,
Technovision)
Existing (“Legacy”)
Information Assets
Enabling
Technology
Solutions
Industry-Aligned
Reference
Architectures
TOGAF &
Architectural Best
Practices
Digital Architecture Design Objectives
The digital architecture must:
 Enable the enterprise to successfully drive digital
strategies
 Draw upon and utilize architectural best practices
such as TOGAF
 Build upon Capgemini industry experience and
industry-specific reference architectures
 Embrace and flex to accommodate current and
emerging digital technologies
 Enable enterprises to leverage a broad range of
enabling technology solutions developed by HP
and other innovators
 Integrate with and fully exploit critical existing IT
systems and assets

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The Digital Reference Architecture describes how digital and traditional capabilities function
collaboratively to drive digital
Tools & Frameworks
Security
Employee Engagement ZoneExternal Customer Engagement Zone (SMAC)Cloud-based
Infrastructure
Internal Customer Engagement Zone (Omni - Channel )
Integration
Managed Infrastructure
Development
App Dev Accelerators
Context Broker
Info Bus Architecture
The “Internet of Things”
BYOD
Operate Anywhere
Data-driven Process
Optimization
Biometrics
Integration Platform (iPaaS)
Smart Advisors, NLP and
Gamification
Mobile Deploy
Externally Managed
SaaS
BYOA
Integrated Content
Management
Core Front-Office Systems
(LOB)
Catalog of Services
Business Ops
Monitoring
Cloud Protection
Infrastructure Security
Device Independent Identity
Threat Assessments
Converged
Infrastructure
On-Demand Hybrid
Cloud*
Virtualized
Infrastructure
Customer Social Networks
Customer Analytics
Visualization tools
Single App, multiple LOBs
Cloud Storage and
Sharing
Personalized Mobile Apps Partner Apps
Platform as a service
Infrastructure as a
service
Virtualized Storage
Enterprise Web Site
Configuration Management
External APIs (REST)
Internal Managed Services
(SOA)
Traditional
Capabilities
Customer Social Networks
DevOps
Shared Services
Operational Systems
Flex Process Bus
and AI Engine
Analytics and Visualization Digital/Social Refinery
Search-based Discovery Cloud Office Systems
Opinion Mining
Core Product Systems (LOB)
Process Automation Decision Support
HR Finance Reporting
Key:
Digital Reference Architecture (Shown with Representative Digital and IT Capabilities)

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Digital Architecture Alignment is a key Capgemini service offering that assesses architectural readiness
and provides a roadmap for deploying the digital architecture
Structure
Transformation
Roadmap
Define Bridging
Measures &
Initiatives
Describe Digital
Architecture
Target
Evaluate
Current
Architecture &
Gaps
Identify In-
Scope Digital
Capabilities
Understand
Digital
Objectives &
Define Scope
Duration: Approximately 6 to 10 weeks (depending upon scope, complexity and other relevant factors)
Digital Architecture Alignment

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In partnership, Capgemini and HP are well-positioned to enable and drive end-to-end digital
transformation
> Alignment with business and digital strategy
> Holistic and integrated view: technology,
operating model, architecture, process
> Integrated offerings – logical and systematic
> Clear roadmap to drive transformation
> Increase agility & flexibility
> Reduce cost
> Generate revenue and profit growth
> Reduce risk
> Improve customer experience
> Enhance employee experience
Capgemini HP

Links and Key Contacts

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Key Contacts
 Capgemini
 Robert Thompson
• robert.b.thompson@capgemini.com
 Mo Ungar
• morris.a.ungar@capgemini.com
 Links
 TechnoVision 2014
 Digital Readiness Assessment for FS
 HP
 Krystianne Avedian
• krystianne.Avedian@hp.com
 Pradeep Akurati
• pradeep.akurati@hp.com

THANK YOU

Appendix

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Capgemini helps customers successfully embrace digital technologies as a means to transform their
businesses
 What business outcome are we
trying to achieve and why is this
important ?
 What are our core guiding principles for
digital transformation?
 What are the desired customer journeys?
 What are the core set of digital
business capabilities which need to
be enabled by the business?
 Which business capabilities can digital
technology enable?
 Which ones do we have and need?
 How will we realize the digital
vision?
 How do business priorities differ by
region, business unit & channel ?
 What are the key business roles and
reporting relationships to get work done?
 How are decisions sponsored, made, and
enforced?
 Which capabilities does the IT org
need to enable for solution design,
development, and delivery in
radically faster cycles?
 How will IT collaborate with the business to
build and deliver digital capabilities?
 What are the organizational structures,
governance, R&R and management
processes required to run a digital org?
 What is the digital architecture
vision and strategy?
 What is the best way to leverage
existing strategic IT assets?
 What are the gaps in technology required
for enabling digital capabilities?
 What should the app, data and
infrastructure architecture look like?
 What services can be migrated to
the cloud?
 What Infrastructure changes are
required?
 What is the migration plan?
 Which pre-packaged solutions can help
enable digital capabilities and accelerate
digital transformation?
 What business and IT initiatives
and projects are needed to
implement the strategy?
 What is the sequence in which these
should be delivered?
 What is the approach to organizational
change?
Pathway to Digital Transformation
Digital Vision &
Guiding Principles
Business Strategy
Digital Operating
Model
Digital Roadmap
Cloud Migration
IT Operating
Model
IT Capabilities
Digital Business
Transformation
Digital IT Strategy
& Architecture
Digital
Development &
Deployment

Capgemini Digital Reference Architecture with HPE

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