This document outlines seven influential strategies for impacting and influencing others, either positively or negatively. The strategies are instincts, power of stories, brain tricks, need to belong, desire for mastery, power of habits, and carrots and sticks. It provides details on how each strategy can be leveraged, including using fear, moods, control, safety and chemicals to tap into instincts, and stories, tricks of the mind, belonging, mastery, habits, and rewards/reinforcement systems to influence behavior. The overall aim is to provide trainers, speakers and coaches with research-backed techniques to impact audiences.
Use the 7 basic strategies to influence your audience, whether as a trainer, consultant, sales representative, coach, teacher, etc... Every time you need to convey a new thought, or when you want to let your audience convince themselves, you can use these strategies
How is it possible that a seemingly highly skilled team struggle to meet business deadlines whilst a team of average skilled professionals consistently deliver value to their client? Do the skills of the team members have any outcome on the delivery of the team? Of course they do, but without the secret sauce even the best team will fail. The uncomfortable truth is that human beings do not do ANYTHING unless they are sufficiently motivated to do so, despite what they may say they will do. Unfortunately, in most organisations, people learn to say what their managers want to hear and then still proceed to do the opposite. Why do people do this? In this talk we will explore how an Agile approach makes average teams become great teams through the injection of one vital ingredient: motivation. We will explore how an Agile approach gets people in all kinds of industries (not only developers!) become motivated to be successful without them even realizing it. The key principles of Agile that, probably coincidently, addresses the fundamentals of human motivation, will be uncovered.
Jaco heads DVT, a team of 600 staff that specialises in Agile software development, testing and related services for clients in South Africa and the United Kingdom. He has more than 20 years IT experience in the field of software development and has been involved in the architecture, design and construction of various size software development projects, some of which were in the utilities, financial and insurance industries. Jaco holds a doctorate in Computer Science from the University of Johannesburg and has focused his Ph.D. research on object oriented software design and information security.
GROW is one of the effective coaching models which is used for coaching high performance team or individual in earlier days, now it is been used by Corporate and business coaching.
Agile teams operate in the context of an organization, whether it's a small start-up or a global corporation. Organizations that are clear about why they are in business will have a mission identified that expresses what they're all about. A great mission can provide the spice that transforms a team from one that delivers features and projects, to one that passionately delivers business value with fire-breathing intensity. This session will explore how you can utilize the mission of an organization to spice up a team's work, and how a team with a great mission behind it can influence agility throughout an organization.
Sharing lessons learned - Make EuroSTAR2015 a success for your teamRuud Teunissen
A conference is as good as the changes and improvements you make afterwards.
This presentation is a summary of the discussion we had on the last day of EuroSTAR2015 about how to make in impact with what you've learned at the conference.
Use the 7 basic strategies to influence your audience, whether as a trainer, consultant, sales representative, coach, teacher, etc... Every time you need to convey a new thought, or when you want to let your audience convince themselves, you can use these strategies
How is it possible that a seemingly highly skilled team struggle to meet business deadlines whilst a team of average skilled professionals consistently deliver value to their client? Do the skills of the team members have any outcome on the delivery of the team? Of course they do, but without the secret sauce even the best team will fail. The uncomfortable truth is that human beings do not do ANYTHING unless they are sufficiently motivated to do so, despite what they may say they will do. Unfortunately, in most organisations, people learn to say what their managers want to hear and then still proceed to do the opposite. Why do people do this? In this talk we will explore how an Agile approach makes average teams become great teams through the injection of one vital ingredient: motivation. We will explore how an Agile approach gets people in all kinds of industries (not only developers!) become motivated to be successful without them even realizing it. The key principles of Agile that, probably coincidently, addresses the fundamentals of human motivation, will be uncovered.
Jaco heads DVT, a team of 600 staff that specialises in Agile software development, testing and related services for clients in South Africa and the United Kingdom. He has more than 20 years IT experience in the field of software development and has been involved in the architecture, design and construction of various size software development projects, some of which were in the utilities, financial and insurance industries. Jaco holds a doctorate in Computer Science from the University of Johannesburg and has focused his Ph.D. research on object oriented software design and information security.
GROW is one of the effective coaching models which is used for coaching high performance team or individual in earlier days, now it is been used by Corporate and business coaching.
Agile teams operate in the context of an organization, whether it's a small start-up or a global corporation. Organizations that are clear about why they are in business will have a mission identified that expresses what they're all about. A great mission can provide the spice that transforms a team from one that delivers features and projects, to one that passionately delivers business value with fire-breathing intensity. This session will explore how you can utilize the mission of an organization to spice up a team's work, and how a team with a great mission behind it can influence agility throughout an organization.
Sharing lessons learned - Make EuroSTAR2015 a success for your teamRuud Teunissen
A conference is as good as the changes and improvements you make afterwards.
This presentation is a summary of the discussion we had on the last day of EuroSTAR2015 about how to make in impact with what you've learned at the conference.
Optimizely & Photobox - DON'T PANIC: The No-Confusion Experimentation Startup...Optimizely
How do you know where to start with experimentation? What if you don’t have enough information, or simply too much to decide where to begin and where to invest your time/effort/money?
In this breakout session we will cover how to cut the BS by treating experimentation as an “internal services startup”, where the customers are the teams in your business: commercial, trading, marketing, product, SEO etc.
You wouldn’t start a startup by hiring a bunch of people without a tool or an idea to work on, or buy an office or expensive work management solution for a startup of 3 people without developing a product and taking it to market first. So why treat experimentation that way?
For students, parents and teachers it is important to know what is exam anxiety. It is equally important to know about effective techniques to manage it.
Designing for Agile Delight! Customer Obsessed Innovation at IntuitAtlassian
Innovating effectively in an Agile environment is no easy feat. Learn how Intuit applies an innovation culture and their own "Design for Delight" (D4D) process to deliver and enhance their enterprise agility program—and keep both internal teams and customers happy.
Explore this unique process around customer-driven innovation, deep customer empathy, and how to navigate rapid iterations with customers. Learn about how they applied their agile D4D process to solve key customer problems, and leave with the knowledge of how to deliver both features and customer delight.
Too often agile is mistaken to be equivalent to Scrum. In reality, Scrum is just one facet on the agile gem. Come hear about the motivation and philosophy behind agile. Agilists of all experience levels will benefit from a re-introduction to Scrum using this new context.
We will discuss the history of agile and the problems that it tries to solve. We'll compare traditional and agile approaches to business. Finally, we'll take a look at Scrum in light of our discussion and learning.
*This presentation was delivered by Shanly Suepaul at DrupalCamp Toronto 2013. Co-authored by David Sabine*
This is part two of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Coaching for Continuous Improvement presented at the ASQ World Conference on Quality and Improvement May 2016 Milwaukee - How to develop team members to be strong problem solvers
Best Habits of Star Employees - In any organisation Manoj Keshwar
All organisations need star employees. We don't need great programs for efficiency - we only need good habits culture. The personal efficiency increases productivity that adds to the organisational efficiency and productivity. There is also an increase in the happiness quotient with efficient employees.
Building a high-performing team is not an easy task. Agile leaders and coaches always try to guide their teams on how to build habits that leverage team performance and help to achieve success.
Our guest, Mahmoud Elmantawy shares his wide experience as both a team member and a great leader on how to build habits that will help you succeed in your Agile journey.
============== Follow us ==============
Website: http://xpdays.org
Linked In: https://www.linkedin.com/company/xpdays
Facebook: https://www.facebook.com/xpdaysorg
Twitter: https://twitter.com/xpdaysorg
#agile #teams #xpdays #agilearena
How to Really Listen & Ask Powerful Questions - Professional Coaching DojoGeorg Fasching
In an increasingly complex world coaching continues to gain importance. We often have the answer ourselves and just need to discover it.
Professional coaching helps people to accomplish this. The two initial coaching skills are listening and powerful questions. These are covered in this dojo pack with exercises for 1, 2, and 3 people.
Try it out, have fun, and let me know how it goes please.
Congratulations You Have Lots of Employee Ideas! Now What?KaiNexus
- How to discuss ideas constructively with employees
- How to prioritize ideas (and if that's even necessary)
- How to assign responsibility for improvement work
- How to create time for improvement
- How to track improvements
Optimizely & Photobox - DON'T PANIC: The No-Confusion Experimentation Startup...Optimizely
How do you know where to start with experimentation? What if you don’t have enough information, or simply too much to decide where to begin and where to invest your time/effort/money?
In this breakout session we will cover how to cut the BS by treating experimentation as an “internal services startup”, where the customers are the teams in your business: commercial, trading, marketing, product, SEO etc.
You wouldn’t start a startup by hiring a bunch of people without a tool or an idea to work on, or buy an office or expensive work management solution for a startup of 3 people without developing a product and taking it to market first. So why treat experimentation that way?
For students, parents and teachers it is important to know what is exam anxiety. It is equally important to know about effective techniques to manage it.
Designing for Agile Delight! Customer Obsessed Innovation at IntuitAtlassian
Innovating effectively in an Agile environment is no easy feat. Learn how Intuit applies an innovation culture and their own "Design for Delight" (D4D) process to deliver and enhance their enterprise agility program—and keep both internal teams and customers happy.
Explore this unique process around customer-driven innovation, deep customer empathy, and how to navigate rapid iterations with customers. Learn about how they applied their agile D4D process to solve key customer problems, and leave with the knowledge of how to deliver both features and customer delight.
Too often agile is mistaken to be equivalent to Scrum. In reality, Scrum is just one facet on the agile gem. Come hear about the motivation and philosophy behind agile. Agilists of all experience levels will benefit from a re-introduction to Scrum using this new context.
We will discuss the history of agile and the problems that it tries to solve. We'll compare traditional and agile approaches to business. Finally, we'll take a look at Scrum in light of our discussion and learning.
*This presentation was delivered by Shanly Suepaul at DrupalCamp Toronto 2013. Co-authored by David Sabine*
This is part two of the Lean UX workshops outlining in a practical way, the Lean UX processes. These workshops are run as part of the Lean UX Labs experiment.
Coaching for Continuous Improvement presented at the ASQ World Conference on Quality and Improvement May 2016 Milwaukee - How to develop team members to be strong problem solvers
Best Habits of Star Employees - In any organisation Manoj Keshwar
All organisations need star employees. We don't need great programs for efficiency - we only need good habits culture. The personal efficiency increases productivity that adds to the organisational efficiency and productivity. There is also an increase in the happiness quotient with efficient employees.
Building a high-performing team is not an easy task. Agile leaders and coaches always try to guide their teams on how to build habits that leverage team performance and help to achieve success.
Our guest, Mahmoud Elmantawy shares his wide experience as both a team member and a great leader on how to build habits that will help you succeed in your Agile journey.
============== Follow us ==============
Website: http://xpdays.org
Linked In: https://www.linkedin.com/company/xpdays
Facebook: https://www.facebook.com/xpdaysorg
Twitter: https://twitter.com/xpdaysorg
#agile #teams #xpdays #agilearena
How to Really Listen & Ask Powerful Questions - Professional Coaching DojoGeorg Fasching
In an increasingly complex world coaching continues to gain importance. We often have the answer ourselves and just need to discover it.
Professional coaching helps people to accomplish this. The two initial coaching skills are listening and powerful questions. These are covered in this dojo pack with exercises for 1, 2, and 3 people.
Try it out, have fun, and let me know how it goes please.
Congratulations You Have Lots of Employee Ideas! Now What?KaiNexus
- How to discuss ideas constructively with employees
- How to prioritize ideas (and if that's even necessary)
- How to assign responsibility for improvement work
- How to create time for improvement
- How to track improvements
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Case Analysis - The Sky is the Limit | Principles of Management
Top 7 influential strategies
1. Top 7 influential strategies
For those who want to impact for
the better….
Or for the worst…
www.iqe.be influence for trainers speakers coaches 1
2. Top 7 influential strategies…
1. Instincts
2. Power of stories
3. Brain tricks
4. Need to belong4. Need to belong
5. Desire of mastery
6. Power of habits
7. Carrot & the stick
31/08/2016 2
4. Fear
• grab attention
– show dangerous events
• triggers action immediately
• remember you?• remember you?
– pictures/word inspire fear
• of loss
– more motivation
– avoid trying something new
www.iqe.be influence for trainers speakers coaches
5. Moods
• up
– will try something new easily
• bad
– avoid to try something new– avoid to try something new
www.iqe.be influence for trainers speakers coaches
7. Feeling Save
• helps to do somehting new
www.iqe.be influence for trainers speakers coaches
8. Chemicals released
• dopamine
– wanting
– searching
– stronger then endorfine
– released after consumption of little bit of info– released after consumption of little bit of info
• BREAKS!
– stimulated by unexpected things happening
• e.g.. warning for email
– USE
• make stimulus unpredictable and use Sensory
channels (VAKS)
www.iqe.be influence for trainers speakers coaches
10. When you change your audience "persona",When you change your audience "persona",
they will change their behavior
2-POWER OF STORIES
www.iqe.be 2
influence for trainers speakers
coaches
11. Power of stories
– persona=identity
• use persona , your audience is most
willing to connect to
• introduce a small crack in existing persona
www.iqe.be influence for trainers speakers coaches
• introduce a small crack in existing persona
– e.g.; once you go Mac, you never go back
12. 3-TRICKS OF THE MIND
www.iqe.be 3
influence for trainers speakers
coaches
13. Lazy brain has 2 - systems
• System 1
– automatic
– fast
– tries to jump in first
– easy
www.iqe.be influence for trainers speakers coaches
– easy
– intuitive
– best guess
– looks for what= normal
• System 2
– effortful
– slow
– pupils dilate
14. System 1
• use Simple+familiar= good and true
• Familiar= good + true
• Familiar = more likely to occur
– e.g.. Yesterday customer said... and cashier
www.iqe.be influence for trainers speakers coaches
– e.g.. Yesterday customer said... and cashier
did...
– Give examples of what occurred recently
• overestimation of likelihood
15. if you want yes make it easy
www.iqe.be influence for trainers speakers coaches 15
16. If you want people to think…
make decision making difficultmake decision making difficult
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17. Priming
• e.g.. Suitcase
– P...CK
– PACK
• Hockey
– P..CK– P..CK
– PUCK
• when you want people to anchor with high
number, Give high number
• when you want people to anchor with low number,
give low number
• target narrow, use very specific number
www.iqe.be influence for trainers speakers coaches
19. Uncertainty & Ambiguity
• to propel to action, use uncertainty &
ambiguity
• to make uncertainty & ambiguity to go
away, provide easy solutionaway, provide easy solution
www.iqe.be influence for trainers speakers coaches
21. Need to belong
• let them feel connected
– use laughter to bond
• when asking, use nouns to invoke identity
rather then verbs
– Are you a learner<> do you learn– Are you a learner<> do you learn
– Subtopic
• to get people to do something, be passionate
about what you aks
• to get people to do something, show others
are already doing it
www.iqe.be influence for trainers speakers coaches
23. Desire for mastery
• Reward unexpectedly
• linked with dopamine
– curiousity lets us servive
– better for long run motivation– better for long run motivation
• uses intrinsic motivation
www.iqe.be influence for trainers speakers coaches
25. Habits
• install new habits using cues and reward
– break desired habit in small steps
– make it as easy as possible
– No decission making required except to start– No decission making required except to start
– anchor on existing habit
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26. 7 - CARROTS AND STICKS
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influence for trainers speakers
coaches
27. New behavior
• solution
– continuous reinforcement
www.iqe.be influence for trainers speakers coaches
28. Stick behavior?
• solution
– variable ratio scheme ( sometimes after x,
times, then after y times)
• employee does not know when rewarded• employee does not know when rewarded
www.iqe.be influence for trainers speakers coaches
29. Stable behavior quality
• Quality job regularly
• Not necessary a lot
• Solution
– variable interval in time ( sometimes after 1– variable interval in time ( sometimes after 1
minute, then after 50 hours, etc…)
www.iqe.be influence for trainers speakers coaches
30. Burst of behavior
• fixed ratio
– e.g.. Frequent buyer card for 12 coffee's with
2 stamps already on it
– more motivated when you show what is left– more motivated when you show what is left
– not effective for getting consistent behavior
• People are more attracted by goal, when
reaching the end
– e.g./ You smell your stable?
www.iqe.be influence for trainers speakers coaches