The document outlines terms of reference for providing training services for a Fast Track Future Leader program in Bangladesh. It details the background and objectives of the program, which aims to develop 4,000 fresh graduates to take leadership roles in the IT/ITES industry. The proposed scope of work includes maintaining online systems, developing e-learning materials, and providing specialized training courses across various IT/ITES tracks to 120 trainees over 16 weeks. The desired outcomes are a training calendar, online tracking of trainees, available e-learning materials, and trained graduates. Qualifications for the training institute and trainers are also provided.

1. Terms of Reference (ToR) for FTFL Training Services (National)
1. Background
Bangladesh Computer Council (BCC) under the Ministry of Posts, Telecommunications & Information
Technology (MoPTIT) has undertaken a project under an IDA credit titled "Leveraging Information and
Communications Technologies (ICT) for Growth, Employment and Governance Project" to build
globally competent human resources for the local IT/ITES industry.
LICT project has provisions to build world class human resources to meet the demand of the IT/ITES
Industry through its two flagship initiatives, as: (1) Top-Up IT Training program for 10,000 IT/Science
graduates; and (2) Foundation Skills Training program for 20,000 fresh intakes for ITES Industry.
Besides these two large activities by globally renowned training firms, LICT project has also a
provision to develop about 4,000 fresh graduates following the spirit of the existing ICT internship
program of the ICT division of the MoPTIT.
LICT project had several interactions with the IT/ITES industry associations, industry opinion leaders
and came up with the solution by redesigning the existing ICT Internship program. Both the IT/ITES
Industry and the LICT project acknowledged the need of future leaders to accelerate the sustainable
growth of IT/ITES Industry. Thus the Fast Track Future Leader (FTFL) program was born. FTFL is an
innovative program to quickly build the professional capacity of the fresh graduates to take the future
leadership of IT/ITES industry.
LICT project has contacted several government training institutes, like: BPATC, Savar; BARD, Comilla;
BIM, Dhaka; RDA, Bogra to impart the initial one-moth residential soft-skills and core concepts
training; and a part of the next two-months track specific specialized training.
2. Objectives
The objective of this assignment is to recruit reputed local training institute to provide training
services for the Fast Track Future Leader (FTFL) Program. The specific objectives of the assignment
are following:
a. Provide assistance to enhance and manage the Online Registration and Exam System (developed
by LICT), FTFL Recruitment Tracking, Company Tracking (need to develop)
b. Provide assistance to prepare the detailed training contents of the selected courses and
course/project based training materials
c. Design and Conduct Industry Standard selected Professional Training

2. 3. Proposed Scope of Work
a. Provide skills and expertise to maintain, enhance and develop an architecture (scalable) and an
engine (flexible) for the required web tools and solutions related to FTFL Training
b. Develop e-Learning system for the project based professional training materials
c. Develop appropriate training method and process with course contents for
ITS/ITES/ITSS/MGMT/Soft Skills training, and provide resources and necessary logistic support to
provide training of 120 FTFL Trainees according to the following table:
Sl. Course name Develop e-
Content?
Provide
Training?
Phase 1 (Residential): Soft Skills Courses (approx. 120 Hours delivery time)
1 Communication skills (including English Language)
Emotional Intelligence
Positive attitude and resilience
Grooming and Etiquette/Professionalism
Problem Solving & Decision Making
Leadership and Teamwork
Integrity and Ethics
Creativity and Innovation
Negotiation / Influencing skills
Personal productivity (Time & Stress Mgmt)
Yes ---
Phase 1 (Residential): Core Concepts (common hard-skills) Courses (approx. 15 hours
embedded in Soft Skills Training delivery)
2 Project Management
Analytics & Reporting
Metrics & Budgeting
Dashboard Tools
Risk Management
Yes ---

3. IT Business Global Value Chain
Human Networking Concepts & Leading in SNS
(Social Networking Sites)
Phase 1 (Residential): IT Services Track Foundation Courses (approx. 50 Hours delivery
time)
3 System Development Methodology
Requirements Management
Algorithms and Programming Fundamentals
Clean Code, Unit Testing & Agile Good Practices
System Integration
Software Products Implementation & Support
Yes Yes
Phase 1 (Residential): IT Enabled Services Track Foundation Courses (approx. 50
Hours delivery time)
4 Introduction to BPO
Introduction to GUI & GDS Tools
Introduction to SEO and Internet Marketing
Yes ---
Phase 1 (Residential): IT HW Services & Support Track Foundation Courses (approx.
50 Hours delivery time)
5 Computer Fundamental (PC Setup and Application
Installation)
Basic Concept in Network Setup
Hardware Sales
Technical Support
System Maintenance
Yes ---
Phase 1 (Residential): IT Industry Management Track Foundation Courses (approx. 50
Hours delivery time)
6 How an Organization Works Yes ---

4. HRM Fundamentals
Accounting Fundamentals
CRM Fundamentals
Global IT Business Value Chain
IT Industry Promotion, Branding and
Communication
Phase 2: IT Services Track Specific Specialized Courses (approx. 140 Hours delivery
time)
7 Training in Enterprise Application Development
- PHP/C#/Java
- HTML5, CSS3, JQuery, JavaScript, AJAX,
Bootstrap
- CakePHP
- Laravel
- Zend
Yes Yes
8 Training in Mobile Solution Development
- Training in Java/Objective C
- Training in Android Application
Development with Web integration
- Training in Android Game Development
- Training in iOS Application Development
with Web Integration
- Training in iOS Game Development
Yes Yes
9 Training in Cloud Technology
- AWS
- Google Cloud Services
Yes Yes
10 Training in Software Products Implementation
- Agile
- ERP
- PRINCE2
- CRM
- SCM
Yes Yes
11 Training in System Integration
- Database, Internet and Systems Integration
Technologies
Yes Yes

5. 12 Training in System Support
- ITIL
- AGILE
- ERP
- CRM
- SCM
Yes Yes
Phase 2: IT Enabled Services Track Specific Specialized Courses (approx. 140 Hours
delivery time)
13 Training in BPO
- Accounting BPO
Yes Yes
14 Training in Graphics Design
- Clipping Path
- Graphics Design
Yes Yes
15 Training in Internet Marketing
- Internet Marketing
- Practical SEO
- Content Management Tools and
Technologies
Yes Yes
Phase 2: Management Track Specific Specialized Courses (approx. 140 Hours delivery
time)
16 Human Resources Management
Operations Management
Accounting & Finance
Marketing Management
Yes ---
4. Desired Outcomes
Following are the desired outcomes from the successful bidder:
a. Training Calendar for the selected courses of FTFL Trainees for different tracks
b. Tracking the training progress of 120 FTFL Trainees by using Online Tracking System
c. Training materials available online in the present LICT project’s website through the e-
Learning System
d. Training methodology and process design for the selected courses

6. e. Detailed course contents for all the listed courses
5. Deliverables
Sl. No. Deliverables Delivery Timeline
(Number of Weeks after
contract signing)
i Inception Report (Detailed Training Plan with Training
Calendar)
2
ii Online Registration, Exam and Tracking System 4
iii e-Learning System 8
iv Trained 120 FTFL 16
6. Qualification and Experience of Training Institute and Trainers
a. Training Institute
 At least 3 years of training experience in IT/ITES Industry
 Should have fully equipped lab
 Demonstrated capability in providing diversified courses for IT/ITES professionals
 Should have excellent understanding and knowledge of local IT/ITES industry
 Proven record of providing quality IT/ITES training to satisfy the needs of the local
IT/ITES industry
 Should have experienced IT/ITES trainers with demonstrated track record
 Preference will be given to the IT/ITES industry association owned training institutes
b. Team
 Team Leader: Minimum 10 years of experience in a leadership role; Excellent understanding
and knowledge of IT/ITES industry
 Senior Trainer(s): Minimum 5 years of experience in providing different information
technology training
 Trainer(s): Minimum 3 years of experience in providing different information technology
training
 Industry Curriculum Designer(s): Minimum 5 years of experience in course designing for
IT/ITES industry
 Managers: Adequate managers to manage the training for 120 FTFLs