The document provides tips on time management, improving conversations, self-assessment, balancing tasks, and prioritizing work. It recommends categorizing daily tasks as urgent/important A-tasks, important but not urgent B-tasks, or routine C-tasks. Tasks should include a mixture of these categories. A 4-step approach and SWOT analysis are suggested for self-assessment. Books on management, influencing people, etiquette, and achieving excellence are provided for reference. Contact information is listed for Educational Advancement LLP, the organization providing this information.

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TIME MANAGEMENT

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IMPROVE YOUR CONVERSATION
1. Be the first to say hello, greet people you see regularly
2. Accept a person’s right to be individualistic
3. Display your sense of humour
4. Be a participative listener
5. Be able to tell others what you do in a few short sentences
6. Be natural when you talk to others
7. Be receptive to new ideas
8. Look for positives in those you meet
9. Introduce yourself to others
10. Watch out for words like “But…”

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INDIVIDUAL ASSESSMENT
SWOT Analysis
Strength Weakness
Personal Professional Personal Professional
Threat Opportunity
Personal Professional Personal Professional

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4 DIMENSIONS OF YOU

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4 STEP APPROACH

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BALANCING DAILY TASKS
1. Make a list of all tasks and categorise
them into three tasks
2. Your work should include a mixture of
Task A, B and C
3. If in doubt, put the task in Task C or
discard it
4. If schedule is full of Task A, delegate or
redefine them
5. Be realistic about what you can achieve
in a given time
C-Tasks
Routine
non-urgent
tasks
B-Tasks
Tasks either
urgent or
important but
not both
A-Tasks
Urgent,
important tasks
One Working
Day

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PRIORITIZING A TASK
Is the task urgent AND
important?
NO YES
Is the task routine?
NO YES
Do not do it
– discard it
Do you need to
complete it today?
NO YES
Is there a deadline to
work towards?
NO YES
Does the task help you work
more efficiently?
NO YES
Is the task necessary?
NO YES
Take immediate action
Set aside time to
complete the task
Set a realistic deadline
Allocate a time to
complete the task
Save the task for a quiet
time
Extract - Robert Heller & Tim Hindle
B - Task
A - Task
C - Task

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BOOKS FOR REFERENCE
1. Essential Manager’s Manual – Robert Heller & Tim Hindle
2. How to win friends and influence people – Napoleon Hill
3. Letitia Balridge’s New Complete Guide to Executive Manners – Letitia Balridges
4. The Pursuit of WOW – Tom Peters

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Anything left unsaid?!!