Düsseldorf Airport: Thomas Schnalke, Managing Director, Düsseldorf Airport www.SITA.aero

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2. Figures Düsseldorf International Airport
Sales revenues: 429.2 Mio. Euro
Capital expenditures: 104.2 Mio. Euro
Result for the year: 34.5 Mio. Euro
Employees (headcount): 2,246
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3. Connectivity in Europe
Glasgow
Newcastle
Oslo Stockholm
Gothenburg
Helsinki
Bergen
Birmingham
Westerland
Amsterdam
Basel
Nuremberg
Geneva
Copenhagen
Hamburg
Zurich
Luxemburg
Dublin
Manchester
London
Cardiff
Jersey
Newquay
Guernsey
Leeds/Bradford
Exeter
Paris
Lyon
Nantes
Berlin
Leipzig
Dresden
Stuttgart Munich
Friedrichshafen
Heringsdorf
Poznan
Wroclaw
Frankfurt Karlovy Vary
Warsaw
Sarmellek
Prague
Linz
Vienna
Salzburg
Rijeka
Billund
Graz
Venice
Zadar
Montpellier Split
Ibiza
Bilbao
Barcelona
Palma
Madrid
Lisbon Valencia
Malaga
Mahon
Faro
Jerez
Alicante
Nice
Dubrovnik
Milan
Rome
Turin
Bari
Olbia Naples
Cagliari Lamezia
Terme
Catania
Rimini
Bastia Ancona
Calvi
Brindisi
Florence
St. Petersburg
Moscow
Riga Orenburg
2014
Budapest
Bucharest
Katowice
Kiev
Krasnodar
Belgrade
Thessaloniki
Athens
Corfu
Preveza
Bodrum
Kos
Rhodes
Kavala
Samos
Patras-Araxos Thira
Kalamata
Heraklion
Chania Karpathos
Summer schedule 2014, updated Feb 2
Pristina
Skopje
Varna
Burgas
Podgorica
Zakynthos
Mytilene
Istanbul
Samsun
Ankara
Kayseri
Adana
Dalaman
Izmir
Zonguldak
Bursa
Kutahya
Elazig
Hatay
Beirut
Larnaca
Trabzon
Erzurum
Malatya
Gaziantep
Antalya
Edremit
Gazipasa
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4. Intercontinental Non Stop Services
Fort Myers
Los Angeles
Atlanta
Chicago
New York
Miami
Cuba
Cancun Dominican Rep.
Curacao
Chelyabinsk
Erbil
Tehran
Sulaymaniyah
Cancun Air Berlin 2/7
Cuba Air Berlin 1/7
Curacao Air Berlin 1/7
Dom. Rep. Air Berlin 3/7
Fort Myers Air Berlin 3/7
Los Angeles Air Berlin 4/7
Miami Air Berlin 7/7
New York – JFK Air Berlin 10/7
Abu Dhabi Air Berlin 7/7
Chicago American 7/7
Chicago Lufthansa 5-7/7
New York – EWR Lufthansa 7/7
Dubai Emirates 14/7
Abu Dhabi Etihad 7/7
Atlanta Delta 7/7
Beijing Air China 5/7
Tokyo ANA 7/7
Barnaul Orenair 1/7
Chelyabinsk* Orenair 1/7
Omsk
Novosibirsk
Barnaul
Kostanay
Beijing
Tokyo
Dubai
Abu Dhabi
Novosibirsk* Orenair 1/7
Omsk* Orenair 2/7
Tehran Mahan Air 4/7
Sulaymaniyah Germania 2/7
Erbil Germania 1/7
Sulaymaniyah Iraqi Airways 1/7
Erbil Iraqi Airways 1/7
Kostanay* Hamburg Airlines 1/7
Source: Summer Schedule 2014; status Feb 2014; * Summer destination only
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5. IT – Important factor of growth
Examples for technical innovation at Düsseldorf Airport
Aviation
Airport Control Centre (ACC)
State-of-the-art Airport Control Centre (ACC) was
implemented in October 2012 at Düsseldorf Airport to
ensure effective airport operations.
The airport, airlines, ground handlers and authorities all
work hand in hand in the ACC.
Central Airport Operations Data Base (AODB)
As a component of ACC this platform brings together
all traffic related data for smoother proceedings; all
process relevant data is stored here.
Airport Collaborative Decision Making (A-CDM)
A-CDM was fully implemented in April 2013 at Düsseldorf
Airport.
- brings extra value to network operations overall
A-CDM improves operational efficiency at airports by:
- reducing delays
- improving predictability
- reducing buffer capacity
- optimising the utilisation of resources
- giving the network more accurate take-off
information, which is used in formulating Air Traffic
Flow Management (ATFM) slots.
Implemented in Frankfurt, Munich, Brussels, Paris CDG,
Helsinki and Düsseldorf.
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6. IT – Important factor of growth
Examples for technical innovation at Düsseldorf International Airport
Non Aviation
Mobile solutions, applications
e. g. Mobile Travel Assistant
- co-operation with German Airports Association (ADV)
- destination-related app / booking of valet parking,
all kinds of information about the destination e.g.
weather forecast etc.
e.g. Mobile App for DUS
Advertising / new media
DUS ad Walk
DUS AD WALK, Mall Video and Station Video combine all
of the advantages of digital out-of-home advertising.
Innovation:
technical equipment
of passers-by can be
recognized via Bluetooth
for market research
purposes
Retail
iBeacons
- optimized and controlled
passenger flow in shops
- for purposes of market
research
Parking
• Realtime pre-booking
• Robot parking „Ray“
Travelers at DUS can leave their cars near the airport
terminal and a robot handles parking for them
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7. IT – Important factor of growth
Examples for technical innovation at Düsseldorf International Airport
Organisational efficiency
Business Intelligence (BI)
Collection of complete company data and figures for
economic and traffic related assessments.
Big Data?
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