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Things you don't learn
in a Marketing Course!
Nilotpal [Neil] Roy
Head of Marketing, FusionCharts
HEAD	- MARKETING
FUSIONCHARTS
Managed	2Crs	of	Ad	Spends,	15+	
Clients	including	Quikr	Homes
Consulted	50+	
Entrepreneurs
SME	UpGrad’s	Digital	
Marketing	Program
Managing	$5-7Mil	Revenue,	
8	member	team
What	we’ll	be	talking	about	today!
• Knowing	your	customers: JTBD	Frameworks.
• Educating	&	Converting	prospects	faster: Content	+	Paid	strategies.	
• Nurturing	prospects: Investing	in	an	online	Learning	center.	
• Improving	ROI: Using	automation	for	marketing	+	sales	workflows.
• Beyond	Remarketing. IP	based	marketing	with	Kwanzoo.
• Digital	Marketing	Careers	future.
PS:	Some	parts	of	the	talk	will	be	skewed	towards	B2B	SaaS	businesses	&	ecosystems	&	
may	not	apply	directly	to	B2C	marketing	cycles.
#1	|	Jobs	to	be	Done	Framework
• What	is	JTBD?	
The	milkshake	story.
• Why	JTBD	is	becoming	popular?
Going	beyond	personas.
• Which	business	models	is	JTBD	is	most	valuable?
High	consideration,	high	price,	educating	the	prospects.
• How	can	you	apply	JTBD	to	your	organization?
JTBD	interview	modelling,	FusionCharts	context.
#2	|	Unified	Content	+	Paid	Marketing	Strategies
• Why	is	this	unification	required?
To	much	content(noise)	online,	more	informed	decision	making	cycles,	higher	
market	commoditization.
• Who	are	the	early	adopters	of	this	strategy?
Internet	Influencers,	SaaS	companies.
• When	to	think	content	+	paid	in	a	single	funnel?
Too	much	competition,	lot	of	established	players	in	market,	use	paid	to	get	
ahead	of	the	line!
• How	to	analyze	performance	of	these	strategies?
Content	level	metrics	– lead	hook	downloads,	lead	->	conversion	funnels.
#3	|	Investing	in	Long	term	content	real	estates
• Why	to	invest	in	resource	centers?
Mid	funnel	nurturing,	microsite	for	all	your	content,	interesting	user	journeys.
• Who	are	the	early	adopters	of	this	strategy?
Any	product	or	service	company	where	audiences	need	education &	lack	
expertise.
• How	to	set	up	these	long	term	content	real	estates?
Focus	on	how	to	add	value	to	users,	have	a	great	exploration	landing	page,	
multiple	formats	to	engage	(text,	audio,	video,	live	elements).	Repurpose	all	
your	content	here.
• How	to	analyze	performance	of	this	real	estate?
Focus	on	engagement	metrics,	lead	hook	metrics,	movement	from	learning	
center	to	main	site,	remarketing	behavior.
#4	|	Connecting	Marketing	&	Sales	via	Automation
• Where	are	the	gaps	in	the	system?
User	chats,	User	website	behavior,	User	content	interactions.		
• What	tools	can	you	use?
Hubspot,	Marketo,	Get	response,	Pardot.
• What	can	these	tools	help	you	in?
Listening	to	prospects,	lead	scoring	for	nurturing	campaigns,	sales	
prioritizations.	
• How	to	analyze	performance	of	these	strategies?
MQL	performance,	Nurture	&	LTV	(cross	&	upsell),	Traffic	quality	across	
sources.
#5	|	Beyond	Remarketing	|	ABM
• When	is	remarketing	not	enough?
Not	enough	traffic	on	site	to	even	initiate	campaigns,	personas	are	so	complex	
they	can’t	be	targeted	via	display	or	search	(because	they	don’t	search	for	the	
solution	the	business	is	pitching	for!
• Who	are	the	early	adopters	of	this	strategy?
Enterprise	B2B	clients	with	high	deal	values	&	complex	user	requirements.
• What	is	ABM	&	How	does	it	work?
• Account	Based	Marketing	– with	tools	like	Kwanzoo you	can	target	- company	
IPs,	remarketing	cookies,	and	past	purchases	of	competitors.
• Kwanzoo connects	with	Oracle’s	BlueKai (1bil	cookie	repository)	and	bits	3-4X	
higher	than	competition.
• IP	based	targeting	– where	IPs	of	large	companies	are	curated	&	bid	upon.
#6	|	Digital	Marketing	Careers	Future
• More	Products	business	models	coming	into	the	market.
• Digital	Marketing	Job	industry	hitting	phase	2.
• Focus	more	on	Skills/Tools	with	intersection	of	business.
• You	need	to	hit	X	amount	of	depth	in	1	vertical	in	Digital	&	
then	Y	amount	of	breadth	in	all	others	(T	shaped	marketers).
QUESTIONS?

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Things you don't learn in a marketing course!