With increased demand for outsourcing solutions, a lot of outsourcing companies have sprung out to respond and meet the needs of businesses. Here are some steps to help you choose the right outsourcing provider.

1. Things to Consider when
Choosing the Right
Outsourcing Provider
By: Diana DePaola
STAFF BOOM | SMART PEOPLE. EXPLOSIVE RESULTS.

2. Finding the right
outsourcing
service provider.
Outsourcing has been effective for multiple
businesses across various industries.
What has been the key to success?

3. In today’s fast-paced and dynamic business
environment, outsourcing can become an
indispensable tool for businesses to adapt to
changes and quickly fulfill operational needs without
the extra costs involved.

4. With increased demand for outsourcing solutions, a
lot of outsourcing companies have sprung out to
respond and meet the needs of businesses.
The large number of outsourcing companies
available puts the burden onto you, the business
owner, to do the proper research and due diligence
before choosing the insurance outsourcing company
you will work with.

5. By selecting the right outsourcing partner, you avoid
issues in the long term, reducing risks and ensuring
a smooth working relation.

6. Here are some steps to help you choose the right
outsourcing provider.

7. Step 1: Define Your
Insurance Business
Goal in Outsourcing
Before outsourcing, it is important to clearly define the
business goals that you want to achieve through outsourcing.
Make a list of the items you want to outsource and how you
want them to be handled, what areas do you need help with,
and how the outsourcing will connect to your current business
process. This will help you outline the services you need and
ensure that the insurance outsourcing company you are
reviewing can meet your needs.

8. Step 2: Ask for
References, Experience
and Work Samples
Ask questions. What is their history and experience in the
insurance outsourcing industry? How long have they been in
the business? Where are their offices located?
A good way to determine a provider’s quality of service is to
ask for customer references. They can be either current or
previous customers. Have a quick talk with them and find out
their experience and if the outsourcing partner was able to
achieve their goals and standards.

9. Step 3: Compare
Services and Pricing
One of the biggest advantages of outsourcing is the cost. The
lower labor cost will lead to improvements in your business
bottom line.
However, you get what you pay for, and it is not always a good
idea to go for the cheapest vendor. Compare the different
services available, what it includes, the type of employees you
will get and where they will be located, and how they stand
against other companies. This is not to say that the cheapest
option won’t be the best, but it is important to look at more
than just the price.

10. Step 4: Have an Idea
About Their
Management Team and
Work Culture
Great leaders do not just tell you what you do, but also guide
you and teach you. Look at an outsourcing company’s
management team to know if they have the right mix of
experience and work ethic.
Also, it is important to assess the work culture of the
outsourcing company and how it will fit with your company’s
own culture.

11. Culture eats strategy
for breakfast. Get
culture right first,
success will follow.
As Peter Drucker mentioned,

12. Step 5: Know How
They Communicate
Communication is critical to success. It is beneficial to look for
an outsourcing company that is looking to become a partner
and work towards the success of your business, rather than a
company that is only interested in task fulfillment.
For example, would they be proactively reaching out with
regards to improvement initiatives, ideas on how to reduce
costs further, accomplishments, internal controls, and other
analogous actions?

13. Working with an outsourcing company that shows care about the
success of their customers’ customer, just as you do with your own
customers, will lead to a happy and successful business partnership.
Steps to help you choose the right outsourcing provider:
— Step 1: Define Your Insurance Business Goal in Outsourcing
— Step 2: Ask for References, Experience and Work Samples
— Step 3: Compare Services and Pricing
— Step 4: Have an Idea About Their Management Team and Work Culture
— Step 5: Know How They Communicate
STAFF BOOM | SMART PEOPLE. EXPLOSIVE RESULTS.

14. Outsourcing enables companies to focus on their
core business function while ensuring that
secondary, repetitive, and/or menial tasks get done.
It can be a cost saving solution that will help your
insurance company’s overall performance.

15. If you can take your time and consider what you
really need from an outsourcing partner and do your
due diligence, you will increase your chances of
success.

16. Keep in mind that the best outsourcing partner for
you is the one that understands your business,
prioritizes to accomplish your needs, and gets the
most output and efficiency for your business.

17. Staff Boom is your top
choice for insurance
outsourcing!
For more information,
contact us now!
www.staffboom.com
info@staffboom.com
833-733-2666
STAFF BOOM | SMART PEOPLE. EXPLOSIVE RESULTS.