This document provides an overview of key topics related to equality, diversity, and discrimination in the workplace. It discusses the Equality Act and new protected characteristics it introduces. It also summarizes various types of discrimination and harassment covered by the Act, as well as definitions, provisions, and best practices for employers regarding topics like bullying, harassment, victimization, and promoting equal opportunities.

1. The Equality
Act and Your Business!

2. What’s New?
Predominantly harmonising provisions
Protects the same groups as previous
legislation
Introduces “protected characteristics”
Extends protection in some areas
A review of your existing policies/procedures
is advisable

3. Some key changes
• Positive action
• Pre employment health related checks
• More employment tribunal powers
• Equal pay – direct discrimination
• Pay secrecy

4. Equal Opportunities
Dignity at Work
• By law, employers must take steps that are
reasonable and practicable to prevent unlawful
discrimination
• EO practice applies to: recruitment, selection,
training, terms and conditions of employment,
benefits, facilities and services, promotion,
transfer, grievance and disciplinary procedures
and dismissal policies and practices

5. Dignity at Work
What methods do we use to promote Equal Opportunities?
• Through your Equal Opportunities policy and practices
• Give responsibility for the Equal Opportunities to all
employees
• Publicising the policy to employees and Job Applicants
• Regularly monitoring and reviewing our policy practice
• Promoting a culture of dignity for all employees
• Providing training for supervisors and other decision makers
• Providing advice and assistance
• Taking action where standards are breached

6. Types of Discrimination
Types of Discrimination
• age;
• disability;
• gender reassignment;
• marriage and civil partnership;
• pregnancy and maternity;
• race;
• religion or belief;
• sex;
• sexual orientation

7. Definitions
• Direct discrimination
• Associative discrimination
• Perceptive discrimination
• Indirect discrimination
• Harassment
• Third party harassment
• Victimisation

8. Protected Characteristics
• Section 11 – Equality Act 2010 - Sex
• Gives protection against discrimination on the grounds of sex, protecting men and
women.
• Unfavourable treatment relating to pregnancy, childbirth or maternity is unlawful
• Section 12 – Equality Act 2010 – Sexual Orientation
• gives protection against discrimination on the grounds of sexual orientation, which is
defined as ‘same sex’ (lesbian/gay), ‘opposite sex’ (heterosexual) and ‘either sex’
(bisexual)
• Section 8 – Equality Act 2010 – Marriage and Civil Partnership
• Gives protection against discrimination for a person who is a civil partner in a registered
civil partnership of the same sex and a married person in similar circumstances
• Section 7 – Equality Act 2010 – Gender Reassignment
• A person has the protected characteristic of gender reassignment if the person is
proposing to undergo, is undergoing or has undergone a process (or part of a process)
for the purpose of reassigning the person’s sex by changing physiological or other
attributes of sex.
• Prevents discrimination on the grounds of gender reassignment

9. Protected Characteristics
• Section 5 – Equality Act 2010 - Age
• Gives protection against discrimination on the grounds of age, protecting older
and younger workers.
• Section 6 – Equality Act 2010 – Disability
• gives protection against discrimination on the grounds of disability, which is
defined as a physical or mental impairment which has a substantial and long term
adverse effect on a person’s ability to carry out normal day to day activities
• May fall for protection even if disability no longer affects day to day activities
• Will be protected if condition is likely to recur
• Section 9 – Equality Act 2010 – Race
• Prevents less favourable treatment on the grounds of colour, nationality or ethnic
origins
• Section 10 – Equality Act 2010 – Religion or Belief
• Prevents less favourable treatment on the grounds of a religion or lack of religion,
a religious or philosophical belief or lack of belief.
• Prevents discrimination on the grounds of gender reassignment

10. Other Provisions Relating to
Age retirement below the age of 65 is prohibited unless
• Enforced
it can be objectively justified
• Employees must be written to no less than 6 months and no
more than 12 months informing them of their intended
retirement date.
• Employees will then have a right to request working beyond
retirement, which triggers a detailed procedure that must be
followed.
• The lower and upper age limits in terms of qualifying for
unfair dismissal and redundancy rights have been removed.

11. Other Provisions Relating to
Disability
• Impairment must be expected to last for 12 months
or more
• Individual assessment of impairment – GP reports
• Employers duty to make reasonable adjustments
• Deemed disabilities include blindness, severe
disfigurements, multiple sclerosis, HIV and cancer
• Excluded conditions: Personality disorders, hay fever,
Voyeurism etc
• Failing to recognise the obvious will not act as a
defence

12. Direct Discrimination
• Section 13 – Equality Act 2010
• Covers all protected characteristics
• “A person (A) discriminates against another (B) if, because of a protected
characteristic, A treats B less favourably than A treats or would treat
others”.
• Discrimination on the grounds of age is justified if the treatment is “a
proportionate means of achieving a legitimate aim”
• If the protected characteristic is race, less favourable treatment includes
segregating B from others.
• If the protected characteristic is sex, “less favourable treatment of a
woman includes less favourable treatment of her because she is breast-
feeding”;
• “in a case where B is a man, no account is to be taken of special treatment
afforded to a woman in connection with pregnancy or childbirth”.

13. Indirect Discrimination
• Section 19 – Equality Act 2010
• Covers all protected characteristics except pregnancy and maternity
• “A person (A) discriminates against another (B) if A applies to B a provision,
criterion or practice which is discriminatory in relation to a relevant protected
characteristic of B’s.
• A provision, criterion or practice is discriminatory in relation to a relevant
protected characteristic of B’s if—
• (a) A applies, or would apply, it to persons with whom B does not share the
characteristic,
• (b) it puts, or would put, persons with whom B shares the characteristic at a
particular disadvantage when compared with persons with whom B does not
share it,
• (c) it puts, or would put, B at that disadvantage, and
• (d) A cannot show it to be a proportionate means of achieving a legitimate aim.

14. Harassment
• Section 26 – Equality Act 2010
• Applies to age, disability, gender reassignment, race, religion or belief, sex and
sexual orientation
• A person (A) harasses another (B) if A engages in unwanted conduct related to a
relevant protected characteristic, and the conduct has the purpose or effect of
violating B’s dignity, or creating an intimidating, hostile, degrading, humiliating or
offensive environment for B.
• A also harasses B if A engages in unwanted conduct of a sexual nature, and the
conduct has the purpose or effect of violating B’s dignity, or creating an
intimidating, hostile, degrading, humiliating or offensive environment for B
• In deciding whether conduct has the effect referred to above, the following must
be taken into account:
• (a) the perception of B;
• (b) the other circumstances of the case;
• (c) whether it is reasonable for the conduct to have that effect.

15. Harassment
• Do not have to compare to how somebody without the protected
characteristic would be treated and could include:
• Questions about a persons sex life
• Displays of sexually explicit material (including magazines/ calendars)
• Sexual demands by a member of your own or opposite sex
• Indecent remarks
• Demeaning remarks (about a persons appearance)
• Employees are now protected from being harassed on the grounds of age,
disability, gender reassignment, race, religion or belief, sex and sexual
orientation by any third party, including customers and suppliers.

16. Victimisation
• A person (A) victimises another person (B) if A subjects B to a detriment
because B does a protected act, or A believes that B has done, or may do,
a protected act.
• Protected acts include bringing proceedings under the Equality Act, giving
evidence or information in connection with proceedings under this the
Equality Act, doing any other thing for the purposes of or in connection
with the Equality Act, and making an allegation (whether or not express)
that A or another person has contravened the Equality Act.
• Giving false evidence or information, or making a false allegation, is not a
protected act if the evidence or information is given, or the allegation is
made, in bad faith.

17. Perceived and Associative Discrimination
• The Equality Act will prohibit direct discrimination and harassment based
on association and perception in respect of race, sex, gender
reassignment, disability, sexual orientation, religion or belief and age
(direct discrimination based on association or perception in respect of
marriage or civil partnership is not covered).
• Associative Discrimination – for example, a woman is taunted about her
son because of his disability. The mother does not have a disability but is
discriminated against because of her association with a disabled person.
• Perceived Discrimination – for example, a heterosexual man is subjected
to homosexual abuse. Although he is not homosexual, that taunts are
aimed at him as a perceived homosexual man.

18. Current Litigation Climate
• 2009 / 2010 = 236,100 claims submitted to the
Employment Tribunals
• This is an increase of 56% from 2008/09
• 20% of those claims directly linked with discrimination
• A further 30% of claims indirectly linked with
discrimination
• Discrimination cases are often the most complex to
defend

19. Bullying and Harassment
• It is in every employer’s interests to promote a safe, healthy and fair environment
in which people can work
• 2008 CIPD Bully & Harassment results:
– 16% employees experienced B & H
– 30% witnessed it in some form
• The effects can be emotional, personal and devastating
• The 1991 European Commission Code – ‘Protection of Dignity of Men and Women
at Work’ places the responsibility onto employers to protect employees
• It also highlights the need for employers to develop, monitor and implement
policies to prevent bullying and harassment

20. Defining Bullying and
Harassment another person(s) that is unwelcome or
• Any action against
unwarranted, which causes a detrimental effect
• Bullying can be characterised as :
– Offensive
– Intimidating
– Malicious
– Insulting
• Bullying can be an abuse of power through means intended to
undermine, humiliate and injure the recipient

21. Defining Bullying and
Harassmentbe characterised as :
• Harassment can
2
• Unwanted conduct affecting the dignity of men and women in
the workplace
• It can be related to:
• age, disability, gender reassignment, race, religion or belief,
sex and sexual orientation
• Key: demeaning and unacceptable to the recipient

22. Types of Bullying and
•
Harassment is unwanted
physical contact which
• unwelcome remarks about a persons dress, appearance, race or marital
status
• jokes, offensive language, gossip, slander, sectarian songs and letters
• posters, graffiti, obscene gestures, flags, bunting and emblems
• isolation or non-cooperation and exclusion from social activities
• coercion for sexual favours
• pressure to participate in political/religious groups
• intrusion by pestering, spying and stalking
• failure to safeguard confidential information
• shouting at staff
• setting impossible deadlines
• persistent criticism
• personal insults

23. Bullying Behaviour
• Behaviour considered ‘bullying’ by one
Manager may be considered ‘firm
management’ by another
• Most people will agree on extreme and
obvious cases, but it is sometimes the ‘grey’
areas that are the most difficult to investigate

24. Examples of “grey” Area
Bullying
• Written communications – email, phone, memos, faxes
• Copying memos, emails and faxes that are critical about an
individual, to others who do not need to know
• Spreading malicious rumours
• Insulting remarks (particularly on the grounds of race, sex,
disability, sexual orientation and religious beliefs)
• Exclusion (particularly from a team/department social events)

25. Why is Bullying and
•
Harassment not recognised?
Bullying and harassment can be hard to recognise and may not be
obvious to others
• It may be considered ‘normal behaviour’ within the organisation
and if the employee complains, they may be considered weak and
not up to the job
• Could be accused of over-reacting, subsequently not reporting
incidences for fear of retribution and/or not being believed
• Colleagues may be reluctant to come forward as witnesses for fear
of the consequences to themselves
• They may also be relieved not to be the subject of the treatment
themselves and may collude with the perpetrator as a way of
avoiding attention

26. Consequences
• Any form of bullying and harassment is unacceptable on moral
grounds, and if allowed to continue unchecked can create serious
problems for an organisation, including:
– Lost productivity
– Poor performance
– Absence
– Staff turnover
– Loss of respect for managers and supervisors
– Damage to Company reputation
– Poor morale and employee relations
– Litigation (Tribunal and other court cases and unlimited
compensation payments)

27. Taking Action
Investigate
– Take the complaint seriously and investigate promptly – don’t put
it off
– Be objective and independent
– Make a decision as to what action needs to be taken
Informal approach
– In some cases, people are not aware of their behaviour and an
informal discussion which makes them aware that their behaviour
is unwelcome, can lead to greater understanding
– Where this is the case, agreement can be reached that the
behaviour will cease
– Employees may choose to do this themselves and may need
additional support from Human Resources an Employee
Representative, Manager or Counsellor

28. Taking Action 2
Formal Approach
– For serious or prolonged cases formal action may need to be taken
– Company Disciplinary procedures
– Potential gross misconduct / summary dismissal
Counselling
– Counselling can play a major role in complaints about bullying and
harassment, by providing a confidential avenue for an informal
approach and the opportunity to resolve the complaint without
further need for any formal action
– Employee Assistance Programmes are provided

29. Topical Issues
• Absence Management
• Performance Management
• Family friendly rights and lack of management
awareness
• Unfair dismissal – lack of procedure
• Redundancy – its status as a dismissal
• And many, many others!