THE VIRTUAL
SCIENTIFIC
WORKPLACE
How companies can take
advantage of the networks that
are redefining the industry.
Mark A. Lanfear
2 | the virtual scientific workplace



Introduction




The days of the insular workplace may be      globe, and as expertise becomes increasingly   themselves a quantum leap forward in the
approaching their end, especially in the      scarce and yet more important for reaching     advancement of their projects.
science industry. As the need to address      business goals, access to collaborative,
                                                                                             This trend is starting to shape virtual
the global marketplace has arrived, most      knowledge-sharing networks becomes vital.
                                                                                             networks of all kinds within the science
companies have found they must free
                                              A collaborative model in science can add       industry. This whitepaper, part of Kelly
themselves from the constraints of bricks
                                              great value and is now possible in our         Service’s® series on the scientific workforce
and mortar. Additionally, this means
                                              socially connected world. So, scientists—      of 2020 and beyond, will explore how virtual
embracing the knowledge sharing that is
                                              and the companies they work for—can            networks are playing a key role in connecting
happening around the world.
                                              now collaborate effectively and share their    the science industry and allowing companies
As available economic resources continue to   resources if they want to take advantage       to re-imagine their workforce models.
constrict at science companies around the     of this new environment, yielding for
3 | the virtual scientific workplace



01. CASE STUDY: SOCIAL MEDIA FOR THE SCIENCE WORLD
A more open and less insular science community is already being discussed
in the mass media. Considering how guarded the industry has been when
it comes to research and other critical developments, this is big news.




The New York Times article, “Cracking              Several networks have already received              inception in early 2011, membership has           that it should be easier in today’s connected
Open the Scientific Process,” (January 2012)       a lot of attention for creating a model of          grown to more than 1.3 million users, and         world to access scientific knowledge. Last
profiled several ways in which both new            collaboration which others may follow, and          about one million publications have been          but not least, in a real-world example of how
and more seasoned scientists are beginning         many have adopted the same or similar social        shared so far in a notable example of how the     social networking in the sciences can prove
to embrace social media and knowledge              media tools.                                        traditional scientific journals are now being     valuable even to seasoned professionals,
sharing as a way of conducting business. The                                                           bypassed as an avenue of publication.             the online network Sermo.com—the largest
                                                   ResearchGate.net is one such network,
article likened the traditional process of doing                                                                                                         online network for physicians—helped one
                                                   which has gained popularity over the past           Other internet sites blazing the trail toward
work in private, then submitting it to journals                                                                                                          doctor with a dilemma.
                                                   year for its ability to easily connect scientific   a more open and virtually networked
to be reviewed by peers, and the extreme
                                                   professionals, allowing them to answer              scientific world are MathOverflow.com             According to a research study by Deloitte, an
limitation of the flow of information to being
                                                   questions from peers, share research papers,        where mathematicians can ask and answer           ER physician wanted to know how to remove
“stuck with 17th-century technology”.
                                                   and find collaborators for future projects.         questions, potentially leading to the solving     a serrated blade from a patient’s thumb
Open science, say some experts, can                Essentially, it is a mash-up of Facebook,           of complicated problems much faster and           without further damaging surrounding tissue.
accomplish much more, much faster, in an           Twitter, and LinkedIn for the scientific            more efficiently. Sites like The Public Library   Within hours the doctors’ online community
environment of friction-free collaboration over    community. Researchers can share their              of Science, or PLoS.org, and arXiv.org            posted the answer: “Use a drinking straw split
the Internet. So what do these scientific          photos and profiles, as well as their work,         are open-access archives of scientific            sideways to lever the blade out of the patient
virtual networks look like on the Internet?        with colleagues around the globe. Since its         publications, demonstrating the philosophy        while protecting the adjacent tissue.”
4 | the virtual scientific workplace



02. WHY MOST WORK IS ALREADY VIRTUAL
The aforementioned examples of virtual networks in the sciences
are certainly compelling reasons for science companies to at least
begin to explore more virtual ways of conducting business.




There are detractors, however, who note that       Similarly, it could be argued that virtually     of engaging people outside traditional               According to a June 2011, study by
the science world is likely to become one of       all work will at some point be, or have          workplace constraints and traditional                oDesk.com, an Internet start-up and early
the last industries to fully embrace the virtual   many components that are, virtual—that           workforce models. In fact, it is not uncommon        adopter of the virtually networked workplace,
networked model. Changing the status quo           is, the global economy is in many ways           for many Fortune 500 companies today                 54% of employers do not have a preference
of examining data, authoring papers, and           now “borderless,” and that work may              to draw 20% or more of their professional            regarding where their workers are based.
collaborating with scientists in other countries   happen anywhere regardless of brick and
                                                                                                    workforce from a flexible talent pool—talent
to come up with solutions, is still more of a      mortar location.                                                                                      Conversely, 71% of free agents, or
                                                                                                    that can increasingly be found through virtual
dream than a reality, say some. This is why                                                                                                              contracted workers, do not have a
                                                   Enter the professional flexible workforce—       networks that connect companies to the right
life sciences companies must consider what is                                                                                                            preference regarding where their employer
                                                   the large community of highly skilled “free      kind of people with the right kinds of skills
happening in other verticals more generally                                                                                                              (or the source of work) is located. By
                                                   agents” across the globe that can, and want      needed for special projects.
as the world of work and the workforce in                                                                                                                leveraging virtual networks to build a
                                                   to, work outside the boundaries of traditional
general barrels toward an entirely different                                                        This strategy is proving to save time and            distributed workforce that is an integral
                                                   employment engagements and location.
model that is likely to be fully adopted by the    Various reports predict that half the U.S.       money. Additionally, when managed properly,          part of a company’s workforce strategy, the
year 2020. As futurists might point out, who       workforce, or about 70 million people, will      it can elevate the quality of a company’s            study showed that more than half of the
would have thought 10 years ago that most of       be independent workers by 2020 and that          product because of the extremely high level of       responding employers were able to grow
us today would be sharing our entire personal      the demand for seasoned skilled workers          skills that today’s consultants and flexible staff   their business in terms of revenue, size, and
lives on websites like Facebook?                   will grow as companies start to see the value    bring to the table.                                  scope of service.
5 | the virtual scientific workplace



03. PUTTING VIRTUAL NETWORKS TO USE
Virtual networks are simply that: networks.




It’s how scientific companies use them       collaborative technologies (i.e., virtual       that the professionals that scientific
that will ultimately make a difference to    networks) that continue to rise, according      companies will be looking for ways to

the industry. And every scientific company   to the 2012 independent work report             tap into these networks to find their
                                             by MBO Partners. If companies intend            next point of collaboration. Companies
could potentially take advantage of
                                             to take advantage of these networks             will have to be at the table, then, to locate
these networks in dramatically different
                                             to build their workforce models,
                                                                                             expert talent as the proliferation of these
ways to achieve their individual goals.
                                             they must understand them first.
                                                                                             work-related social communities allows
It’s notable that the independent nature     With the proliferation of collaborative cloud   free agents to find the most desirable
of today’s working world is being fueled     computing tools, and the types of social        projects, to create teams and partnerships,

by new social communities and                networks discussed above, it is inevitable      and to drive professional development.
6 | the virtual scientific workplace



04. TAPPING INTO THE TREND
Exploring the potential of virtual networks could save companies valuable time and
money by connecting them to the world’s best talent on a just-in-time basis




Virtual workforce networks can allow                fastest way to start realizing the benefits. So,   bring specialization and innovation to an
organizations to change the scale of their          look for firms that can help you identify the      organization. It can allow access to resources
workforce much faster and with lower fixed          proprietary processes that should be kept          for variable periods of time that would not
costs—something particularly important for          in-house, versus processes that strategically      be cost-effective on a full-time or permanent

scientific organizations that carry high risk due   could be undertaken by a highly skilled,           basis. And, because it aims to utilize the
                                                    externalized workforce solution.                   right skills at the right time, the approach
to heavy investment in untested innovations
                                                                                                       has the potential to increase job satisfaction
and research. The challenge is to make this
                                                    And remember, there are many benefits              for workers who are continually challenged
new way of working align with the individual
                                                    beyond cost reductions that an expert              in their primary skill-sets, rather than being
company’s goals, as well as the drivers within
                                                    workforce in the industry can yield.               diverted to other tasks.
the industry. Finding and collaborating with
partner corporations who already understand         Partnering with functional workforce
how these networks operate is the single            experts can increase objectivity, as well as
7 | the virtual scientific workplace



conclusion
The virtual networks of today and the possible developments in the future can be
almost anything a company wants them to be. Particularly in the sciences, the most
highly skilled talent across the globe has only begun to use these networks, and so it
will be critical for scientific companies to not only understand how they work, but to be
able to tap into the rich vein of human capital these communities provide in order to
increase their organization’s capacity for innovation and their appetite for discovery.




Want more information?
This white paper is part of the Kelly Scientific Resources series The Scientific Workforce of 2020 and Beyond.
Download this and other papers in the series at kellyscientific.com today.




References:
1.	 Lin, Thomas. “Cracking Open the Scientific Process.” New York Times. January 16, 2012.
2.	 “The friend or not?: New insights about social networks in the life sciences industry.” Deloitte research publication. December, 2010.
3.	 oDesk Workforce Survey. Market Wire press release. Jun 28, 2011.
4.	 “Creating Your Flexible Workforce Strategy in the New World of Work.” MSquared Consulting report. 2011
5.	 “MBO Partners 2012 Independent Work Predictions.” Report. December, 2011. mbopartners.com
About the Author
Mark Lanfear is a global practice leader for the Life Science vertical at
Kelly Services, a leader in providing workforce solutions. Mark has overseen
teams of scientific professionals around the world for almost two decades.
He has held leadership roles in two of the top three scientific workforce solution
companies and three of the world’s top 20 Biopharmaceutical corporations.
He is a featured speaker at many of the Life Science’s industry conferences, as
well as a university instructor. In addition, he is a published author in industry periodicals.


About Kelly
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly
offers a comprehensive array of outsourcing and consulting services as well as world-class staffing
on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly
provides employment to more than 550,000 employees annually. Revenue in 2011 was $5.6 billion.
Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter.
Download The Talent Project, a free iPad app by Kelly Services.

Our science specialty places professionals to a broad spectrum of industries, including
biotechnology, chemical, consumer products, biotechnology, chemical, consumer products,
cosmetics, environmental, food sciences, medical/clinical, pharmaceutical, and petrochemical fields.
For more information, please visit kellyservices.com/Global/Science

This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party.
All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc.




                                                                                                                                               EXIT

The Virtual Scientific Workplace

  • 1.
    THE VIRTUAL SCIENTIFIC WORKPLACE How companiescan take advantage of the networks that are redefining the industry. Mark A. Lanfear
  • 2.
    2 | thevirtual scientific workplace Introduction The days of the insular workplace may be globe, and as expertise becomes increasingly themselves a quantum leap forward in the approaching their end, especially in the scarce and yet more important for reaching advancement of their projects. science industry. As the need to address business goals, access to collaborative, This trend is starting to shape virtual the global marketplace has arrived, most knowledge-sharing networks becomes vital. networks of all kinds within the science companies have found they must free A collaborative model in science can add industry. This whitepaper, part of Kelly themselves from the constraints of bricks great value and is now possible in our Service’s® series on the scientific workforce and mortar. Additionally, this means socially connected world. So, scientists— of 2020 and beyond, will explore how virtual embracing the knowledge sharing that is and the companies they work for—can networks are playing a key role in connecting happening around the world. now collaborate effectively and share their the science industry and allowing companies As available economic resources continue to resources if they want to take advantage to re-imagine their workforce models. constrict at science companies around the of this new environment, yielding for
  • 3.
    3 | thevirtual scientific workplace 01. CASE STUDY: SOCIAL MEDIA FOR THE SCIENCE WORLD A more open and less insular science community is already being discussed in the mass media. Considering how guarded the industry has been when it comes to research and other critical developments, this is big news. The New York Times article, “Cracking Several networks have already received inception in early 2011, membership has that it should be easier in today’s connected Open the Scientific Process,” (January 2012) a lot of attention for creating a model of grown to more than 1.3 million users, and world to access scientific knowledge. Last profiled several ways in which both new collaboration which others may follow, and about one million publications have been but not least, in a real-world example of how and more seasoned scientists are beginning many have adopted the same or similar social shared so far in a notable example of how the social networking in the sciences can prove to embrace social media and knowledge media tools. traditional scientific journals are now being valuable even to seasoned professionals, sharing as a way of conducting business. The bypassed as an avenue of publication. the online network Sermo.com—the largest ResearchGate.net is one such network, article likened the traditional process of doing online network for physicians—helped one which has gained popularity over the past Other internet sites blazing the trail toward work in private, then submitting it to journals doctor with a dilemma. year for its ability to easily connect scientific a more open and virtually networked to be reviewed by peers, and the extreme professionals, allowing them to answer scientific world are MathOverflow.com According to a research study by Deloitte, an limitation of the flow of information to being questions from peers, share research papers, where mathematicians can ask and answer ER physician wanted to know how to remove “stuck with 17th-century technology”. and find collaborators for future projects. questions, potentially leading to the solving a serrated blade from a patient’s thumb Open science, say some experts, can Essentially, it is a mash-up of Facebook, of complicated problems much faster and without further damaging surrounding tissue. accomplish much more, much faster, in an Twitter, and LinkedIn for the scientific more efficiently. Sites like The Public Library Within hours the doctors’ online community environment of friction-free collaboration over community. Researchers can share their of Science, or PLoS.org, and arXiv.org posted the answer: “Use a drinking straw split the Internet. So what do these scientific photos and profiles, as well as their work, are open-access archives of scientific sideways to lever the blade out of the patient virtual networks look like on the Internet? with colleagues around the globe. Since its publications, demonstrating the philosophy while protecting the adjacent tissue.”
  • 4.
    4 | thevirtual scientific workplace 02. WHY MOST WORK IS ALREADY VIRTUAL The aforementioned examples of virtual networks in the sciences are certainly compelling reasons for science companies to at least begin to explore more virtual ways of conducting business. There are detractors, however, who note that Similarly, it could be argued that virtually of engaging people outside traditional According to a June 2011, study by the science world is likely to become one of all work will at some point be, or have workplace constraints and traditional oDesk.com, an Internet start-up and early the last industries to fully embrace the virtual many components that are, virtual—that workforce models. In fact, it is not uncommon adopter of the virtually networked workplace, networked model. Changing the status quo is, the global economy is in many ways for many Fortune 500 companies today 54% of employers do not have a preference of examining data, authoring papers, and now “borderless,” and that work may to draw 20% or more of their professional regarding where their workers are based. collaborating with scientists in other countries happen anywhere regardless of brick and workforce from a flexible talent pool—talent to come up with solutions, is still more of a mortar location. Conversely, 71% of free agents, or that can increasingly be found through virtual dream than a reality, say some. This is why contracted workers, do not have a Enter the professional flexible workforce— networks that connect companies to the right life sciences companies must consider what is preference regarding where their employer the large community of highly skilled “free kind of people with the right kinds of skills happening in other verticals more generally (or the source of work) is located. By agents” across the globe that can, and want needed for special projects. as the world of work and the workforce in leveraging virtual networks to build a to, work outside the boundaries of traditional general barrels toward an entirely different This strategy is proving to save time and distributed workforce that is an integral employment engagements and location. model that is likely to be fully adopted by the Various reports predict that half the U.S. money. Additionally, when managed properly, part of a company’s workforce strategy, the year 2020. As futurists might point out, who workforce, or about 70 million people, will it can elevate the quality of a company’s study showed that more than half of the would have thought 10 years ago that most of be independent workers by 2020 and that product because of the extremely high level of responding employers were able to grow us today would be sharing our entire personal the demand for seasoned skilled workers skills that today’s consultants and flexible staff their business in terms of revenue, size, and lives on websites like Facebook? will grow as companies start to see the value bring to the table. scope of service.
  • 5.
    5 | thevirtual scientific workplace 03. PUTTING VIRTUAL NETWORKS TO USE Virtual networks are simply that: networks. It’s how scientific companies use them collaborative technologies (i.e., virtual that the professionals that scientific that will ultimately make a difference to networks) that continue to rise, according companies will be looking for ways to the industry. And every scientific company to the 2012 independent work report tap into these networks to find their by MBO Partners. If companies intend next point of collaboration. Companies could potentially take advantage of to take advantage of these networks will have to be at the table, then, to locate these networks in dramatically different to build their workforce models, expert talent as the proliferation of these ways to achieve their individual goals. they must understand them first. work-related social communities allows It’s notable that the independent nature With the proliferation of collaborative cloud free agents to find the most desirable of today’s working world is being fueled computing tools, and the types of social projects, to create teams and partnerships, by new social communities and networks discussed above, it is inevitable and to drive professional development.
  • 6.
    6 | thevirtual scientific workplace 04. TAPPING INTO THE TREND Exploring the potential of virtual networks could save companies valuable time and money by connecting them to the world’s best talent on a just-in-time basis Virtual workforce networks can allow fastest way to start realizing the benefits. So, bring specialization and innovation to an organizations to change the scale of their look for firms that can help you identify the organization. It can allow access to resources workforce much faster and with lower fixed proprietary processes that should be kept for variable periods of time that would not costs—something particularly important for in-house, versus processes that strategically be cost-effective on a full-time or permanent scientific organizations that carry high risk due could be undertaken by a highly skilled, basis. And, because it aims to utilize the externalized workforce solution. right skills at the right time, the approach to heavy investment in untested innovations has the potential to increase job satisfaction and research. The challenge is to make this And remember, there are many benefits for workers who are continually challenged new way of working align with the individual beyond cost reductions that an expert in their primary skill-sets, rather than being company’s goals, as well as the drivers within workforce in the industry can yield. diverted to other tasks. the industry. Finding and collaborating with partner corporations who already understand Partnering with functional workforce how these networks operate is the single experts can increase objectivity, as well as
  • 7.
    7 | thevirtual scientific workplace conclusion The virtual networks of today and the possible developments in the future can be almost anything a company wants them to be. Particularly in the sciences, the most highly skilled talent across the globe has only begun to use these networks, and so it will be critical for scientific companies to not only understand how they work, but to be able to tap into the rich vein of human capital these communities provide in order to increase their organization’s capacity for innovation and their appetite for discovery. Want more information? This white paper is part of the Kelly Scientific Resources series The Scientific Workforce of 2020 and Beyond. Download this and other papers in the series at kellyscientific.com today. References: 1. Lin, Thomas. “Cracking Open the Scientific Process.” New York Times. January 16, 2012. 2. “The friend or not?: New insights about social networks in the life sciences industry.” Deloitte research publication. December, 2010. 3. oDesk Workforce Survey. Market Wire press release. Jun 28, 2011. 4. “Creating Your Flexible Workforce Strategy in the New World of Work.” MSquared Consulting report. 2011 5. “MBO Partners 2012 Independent Work Predictions.” Report. December, 2011. mbopartners.com
  • 8.
    About the Author MarkLanfear is a global practice leader for the Life Science vertical at Kelly Services, a leader in providing workforce solutions. Mark has overseen teams of scientific professionals around the world for almost two decades. He has held leadership roles in two of the top three scientific workforce solution companies and three of the world’s top 20 Biopharmaceutical corporations. He is a featured speaker at many of the Life Science’s industry conferences, as well as a university instructor. In addition, he is a published author in industry periodicals. About Kelly Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. Revenue in 2011 was $5.6 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter. Download The Talent Project, a free iPad app by Kelly Services. Our science specialty places professionals to a broad spectrum of industries, including biotechnology, chemical, consumer products, biotechnology, chemical, consumer products, cosmetics, environmental, food sciences, medical/clinical, pharmaceutical, and petrochemical fields. For more information, please visit kellyservices.com/Global/Science This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party. All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc. EXIT