The document outlines seven significant use cases for learning technology solutions in organizations, highlighting their impact on employee training, higher education, compliance training, onboarding, channel training, customer training, and third-party training companies. It emphasizes the cost-effectiveness and benefits of implementing these technologies, including improved employee satisfaction, compliance adherence, and customer engagement. By adopting learning technologies, organizations can enhance business performance and learning outcomes across various sectors.

1. THE TOP 7
LEARNING TECH
USE CASES
@juliettedenny

2. IS LEARNING TECH WORTH
THE INVESTMENT?
Many organizations are reluctant to make the switch
from traditional to online training because they aren’t
sure if it will deliver the right ROI. Finding a learning
technology solution that allows them to develop, deliver,
and monitor their L&D initiatives requires a significant
amount of research and resources.
However, there are more applications for learning
technology solutions that you may not have even
considered. Applications that can help you make a better
business case for stakeholders and emphasize the
benefits that a new system can provide.

3. #1:
EMPLOYEE TRAINING
Employee training and professional development are two of
the most popular use cases for learning technology
solutions. Organizations large and small have the ability to
develop and deploy online training resources for their
geographically dispersed staff.
This leads to better on-the-job performance, increased
employee satisfaction, and better retention rates. As such,
they get more from their online training investment and
hold on their top performers instead of having to invest
more resources into finding and training their replacements.

4. #2:
HIGHER EDUCATION
The world of Academia and higher education often use
learning technology solutions to implement blended
learning strategies. Students attend live ILT sessions,
followed by online self-studies such as participating in
virtual simulations or branching scenarios that show them
how the subject matter ties into real-world applications.
A learning technology solution also gives online learners
the power to brush up on skills and expand their
knowledge on their own time instead of waiting until the
next classroom session to bridge gaps.

5. #3:
COMPLIANCE TRAINING
Rules, regulations, and company policies are a vital part of
your online training strategy. Employees need to stay up to
date with the latest compliance protocols in order to avoid
costly fines and ensure everyone’s safety.
A learning technology solution can help you deploy
compliance online training courses for your worldwide
workforce, as well as keep accurate records in case you’re
ever audited.

6. #4:
INDUCTION & ONBOARDING
An effective induction and onboarding programme helps
your new starters to hit the ground running. With the right
setup, they’ll know how they can make a positive impact
quickly and have the confidence to deliver against
expectations.
In fact, O. C. Tanner research shows that successful
onboarding programmes leads to higher productivity and
lower staff turnover, with 69% of employees more likely to
stay with a company if they experience great onboarding.
With the right learning technology solution, level structure
and training content, you’re sure to make a great first
impression!

7. #5:
CHANNEL TRAINING
A learning technology solution also empowers you to
deploy training to external sales channels and other
partners who represent your brand. This has a doubly
positive effect: their satisfaction will increase, alongside
your organization’s profits.
Multi-tenant learning technology solutions are particularly
good for a channel audience. After all, these solutions grant
you the power to customise the look and feel of every
iteration of the platform, delegate administration rights and
set access levels across the portal. This gives you and your
different audiences an end-to-end brand experience and
the privacy they need.

8. #6:
CUSTOMER TRAINING
There’s a subsection of extended enterprise learning
technology solutions that are specifically designed for
customer training. They may even feature gamification
support so that you can launch a loyalty rewards program.
For example, customers earn special bonuses when they
complete your product knowledge online training course.
Providing ongoing support resources to your consumer
base increases the likelihood of repeat business and word-
of-mouth advertising.

9. #7:
TRAINING COMPANIES
Some organisations choose to outsource their training to
third parties who handle everything from development to
reporting. And these training companies need a reliable
digital learning solution that can handle multiple
projects/initiatives simultaneously.
For example, a platform that allows them to assign distinct
user groups so that only authorised stakeholders have
access to their respective dashboards. If the training is
being delivered to a consumer audience, there may also be
a need for eCommerce functionality on the platform.