The document summarizes a presentation about enhancing the candidate experience. The presentation discusses evaluating and improving every step of the candidate journey from application to onboarding. It emphasizes that candidates now expect transparency and a better overall experience, especially from top companies competing for top talent. Ignoring the candidate experience risks losing out on the best candidates. The presentation provides specific tactics for improving communication, interview processes, and internal advocacy for prioritizing a great candidate experience.

1. The ROI of Enhancing Your Candidate Experience
#CandEx
@lever
Thursday May 5, 2016

2. ● Phone lines are muted - please use
the chat box for questions
● Tweet us using #CandEx and
@lever
● $100 Amazon Gift Card for the
most useful tweet
Leela Srinivasan
CMO
Lever
@leelasrin
Thanks for joining us!
#CandEx @lever

3. Our featured speaker
William Tincup,
SPHR, SHRM, SCP
Tincup & Co.
@williamtincup
#CandEx @lever

4. Agenda
• The Candidate Experience Awards
• Let’s Go Grocery Shopping
• Your Candidate Experience
• The Two Rules Of Sales
• Why FedEx Matters
• Selling Internally
• How Candidates Review Gigs
• Parting Words
• The Thing About ROI
• Q&A
#CandEx @lever

5. The Candidate Experience Awards
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6. The Candidate Experience Awards
• Talent Board
www.thetalentboard.org/cande-awards/
• Please Get To Know
• Gerry Crispin || @GerryCrispin
• Elaine Orler || @elaineorler
• Ed Newman || @newmaed
• Kevin W. Grossman || @KevinWGrossman
• Twitter Hashtag || #TheCandEs
#CandEx @lever

7. Let’s Go Grocery Shopping
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8. The Parking Lot
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9. Getting A Basket
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10. The Produce Department
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11. The Bakery
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12. Meat Market
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13. The Deli
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14. Milk & Eggs
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15. Pharmacy
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16. The Aisles In Between
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17. The Check Out
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18. Customer Service
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19. Unpacking Your Groceries At Home
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20. The Candidate Experience Awards
#CandEx @lever

21. Your Candidate Experience
• How Would You Rate Your Experience?
• Would You Recommend To A Friend?
• The New Candidate Experience
• Engaging All The Senses
• Procession And Expectations
• Consumable Communications
• TOTAL Transparency
• Have You Applied To One Of Your Jobs?
#CandEx @lever

22. The Two Rules Of Sales
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23. The Two Rules of Sales
• Complete Honesty
• I Want To Sell To You FOREVER
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24. Why FedEx Matters
#CandEx @lever

25. Why FedEx Matters
#CandEx @lever

26. Selling Internally
#CandEx @lever

27. Selling Internally
• Experience, Procession, Communications, Etc.
• How Do We Treat Prospects?
• How Do We Treat Customers?
• How Do We Treat Employees?
• How Do We Treat Partners?
• Why Wouldn't We Apply The Same Rigor To Our
Candidate Experience.
• Before They Answer...
#CandEx @lever

28. How Candidates Review Gigs
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29. How Candidates Review Gigs
• They Google The Company
• They Glassdoor The Company And CEO
• Within LinkedIn They Reach Out To Former
Employees
• That's Before They Apply
#CandEx @lever

30. Parting Words
#CandEx @lever

31. Parting Words
• Let's Not Think Of This A "Nice To Have"
Initiative.
• It's Simple, Candidates Expect Better Treatment
Today. Especially Top Talent. If You Really Want
To Attract Them, The Investment In The
Experience Is The Minimum.
• To Dazzle Them Takes Much Much More.
#CandEx @lever

32. The Thing About ROI
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33. The Thing About ROI
• Are You Looking For A Number?
• Are You Looking For A Magic Bullet?
• Are You Looking For An Elixir That Solves All Of
Your Problems?
• Stop.
• Multi-variable / Fuzzy Math Ahead.
#CandEx @lever

34. Applying to a job doesn’t have to be painful
Now that I’m actively looking for work, I’ve had to fill out a lot of applications.
I have a huge sigh of relief every time I see Lever. (5/4/16)
#CandEx @lever

35. 3 things you can do in Lever to improve your
candidate experience
1. Timing off for your candidate? Snooze them;
add notes to pick up the conversation where you
left off, at the right moment.
2. Set up an interview kit for each role so your
interviewers look like they know what they’re
doing.
3. Sync your email with one click so you can
see and respond to candidate emails more quickly
- from within Lever or your email account - and
give the whole hiring team visibility. consulting@test.com
#CandEx @lever

36. Sign up for a demo at: www.lever.co
and join over 900 amazing companies on Lever!
#CandEx @lever

37. Q&A
William Tincup, SPHR, SHRM SCP
Tincup & Co.
Email = william@tincup.com
Mobile = 469-371-7050
Twitter = @williamtincup
Instagram = @williamtincup
LinkedIn = linkedin.com/in/tincup
Facebook = facebook.com/tincup
Skype = williamtincup
Join us next week!
The Ultimate Case for Building a
Diverse Team, and How to Do It
Wed May 11, 10:00 - 10:45 am PT
www.lever.co/recruiting-resources
Jeremy Johnson
#CandEx @lever