Anna Lambert joined Shopify as an intern in 2011. Six years later, she finds herself running global talent acquisition at the company, which has skyrocketed from 43 to 2,000 employees in that time. Anna shares tales from her experience driving massive growth through constant learning, change and experimentation, failing fast, and building an admirable culture with great intentionality.

1. The Art and Science of
Scaling a World-class
Recruiting Team
Director of Talent Acquisition, Shopify
Anna Lambert

5. Would you hire
these people?

9. These candidates
weren’t evaluated on
their CVs or
professional
experience alone

10. 2011
Shopify was 40 people & decided to hire me!
No recruiting team.
Product: ecommerce
Shopify recruiting timeline

11. 2012
Shopify was 120 people when the
first recruiter was hired.
His name is Doug.
Product: ecommerce
Shopify recruiting timeline

12. 2013
Shopify was 150 people when I
joined the TA team.
3 recruiters.
Product: ecommerce + payments
Shopify recruiting timeline

13. 2015
Shopify was 700 people.
25 people in TA.
Product: Ecommerce, Payments, POS, Shipping, Plus
Shopify recruiting timeline

14. Today
2000+ people at Shopify and 60 on the TA team.
Product: Commerce platform
Shopify recruiting timeline

15. Anna Lambert
The art and science of scaling
a world-class recruiting team
Director of Talent Acquisition, Shopify
@alambzz

16. How to not ruin your
company through terrible
traditional hiring
practices.

17. 1. Invest in recruiting

18. 2. Take the human approach

19. King
sales

20. King
sales
Allie
welding apprentice

21. King
sales
Dallas
Army officer
Allie
welding apprentice

22. King
sales
Ashvini
lawyer
Dallas
Army officer
Allie
welding apprentice

23. King
Sales
Ashvini
Lawyer
Dallas
Army Officer
Allie
Welding Apprentice
Portia
Finance

24. 3. Build a culture
of experimentation

25. 4. Diversity of Thought (DoT)

26. 1.Expand your referral
program

27. 2. Review your job postings

28. 3. Practice the ten minute rule

29. 4. Learn about bias and be self-
aware

30. 5. Expand your network and be
social media conscious

31. 6. Create a diverse interview
panel

32. 7. Candidate Experience

33. ``
8. Focus on your employer brand

34. 9. More diverse team activities

35. 10. Experience comes in all
forms, many skills are
transferable, and passion goes
a long way

36. “I want to be a recruiter
when I grow up”

37. To hear more from Anna, watch her dynamic Summit
session here: https://www.lever.co/resources/talent-
innovation-summit/main-event
Anna Lambert