Process Control — Sample
Management
Lecture 12
Sample Management in QMS
Sample management is a part of process
control in the Quality Management
System (QMS).
Accurate testing depends on high-quality
samples.
Proactive management ensures reliable
laboratory results.
Sample vs Specimen
ISO defines a sample as:“One or more
parts taken from a system to provide
information.”
"Specimen" is commonly used in labs,
especially for human samples.
In ISO documents: "Sample" = "Primary
sample".
Importance of Good Sample
Management
Critical for accurate, reliable diagnosis.
Impacts:Treatment decisions, Hospital
stay duration, Costs and efficiency
Prevents re-tests and incorrect
diagnoses.
Components of Sample Management
Requisition info
Urgent request handling
Collection, labeling, transport
Safety and biohazard practices
Sample evaluation, tracking
Storage and disposal
The Laboratory Handbook
Purpose: Guide for proper sample
handling.
Available at all collection points.
Contents include: Contacts, hours,
address;Test lists & urgent procedures;
Sample collection/transport details
Sample Collection Responsibilities
Collection often by non-lab staff
Lab ensures quality by: Providing
instructions, Supplying correct
containers, Checking sample labeling
and condition
Test Requisition Requirements
Essential info
Patient ID, test name
Date/time of collection
Sample source
Clinical info
Provider contact
Sample Collection Details
Consider: Patient preparation,
Identification method, Correct sample
type/container, Proper labeling and
special handling
Patient-collected samples need clear,
local-language instructions
Labeling & Collection Errors
Labels must include: Patient name, ID, test
requested, Date/time of collection,
Collector initials
Collection errors cause: Delays, redraws,
misdiagnosis, higher costs
Sample Processing & Rejection
Steps: Check labeling, quantity,
condition; Log sample info
Reject samples if: Unlabeled, wrong
container, Hemolysed, insufficient
volume, Label-form mismatch
Document and notify requester
Registering and Tracking Samples
Maintain sample log/register: ID number,
patient info, Collection/receipt time,Tests
requested
Manual or digital tracking
Aliquots must be traceable
Sample Storage and Retention
Policies should define:What to store and
for how long, Storage conditions and
organization
Long-term samples need tracking
systems
Avoid unnecessary freeze/thaw cycles
Sample Referral and Disposal
Referral: Use correct forms and
containers, Monitor turnaround and
results
Disposal: Follow safety and local
regulations, Disinfect before disposal
Sample Transport
Maintain sample integrity: Control
temperature, use proper containers
Adhere to transport regulations: ICAO,
IATA, national rules
Use triple packaging: Primary (sealed,
labeled), Secondary (watertight,
absorbent), Outer (protective box)
Managing Sample Transport
Train all personnel handling samples
Local transport: Use ice boxes, monitor
time
Air/road transport: Comply with
dangerous goods regulations
Categories: A: High risk (UN 2814/2900),
B: Lower risk (UN 3373)

The Process Control and Sample Management

  • 1.
    Process Control —Sample Management Lecture 12
  • 2.
    Sample Management inQMS Sample management is a part of process control in the Quality Management System (QMS). Accurate testing depends on high-quality samples. Proactive management ensures reliable laboratory results.
  • 3.
    Sample vs Specimen ISOdefines a sample as:“One or more parts taken from a system to provide information.” "Specimen" is commonly used in labs, especially for human samples. In ISO documents: "Sample" = "Primary sample".
  • 4.
    Importance of GoodSample Management Critical for accurate, reliable diagnosis. Impacts:Treatment decisions, Hospital stay duration, Costs and efficiency Prevents re-tests and incorrect diagnoses.
  • 5.
    Components of SampleManagement Requisition info Urgent request handling Collection, labeling, transport Safety and biohazard practices Sample evaluation, tracking Storage and disposal
  • 6.
    The Laboratory Handbook Purpose:Guide for proper sample handling. Available at all collection points. Contents include: Contacts, hours, address;Test lists & urgent procedures; Sample collection/transport details
  • 7.
    Sample Collection Responsibilities Collectionoften by non-lab staff Lab ensures quality by: Providing instructions, Supplying correct containers, Checking sample labeling and condition
  • 8.
    Test Requisition Requirements Essentialinfo Patient ID, test name Date/time of collection Sample source Clinical info Provider contact
  • 9.
    Sample Collection Details Consider:Patient preparation, Identification method, Correct sample type/container, Proper labeling and special handling Patient-collected samples need clear, local-language instructions
  • 10.
    Labeling & CollectionErrors Labels must include: Patient name, ID, test requested, Date/time of collection, Collector initials Collection errors cause: Delays, redraws, misdiagnosis, higher costs
  • 11.
    Sample Processing &Rejection Steps: Check labeling, quantity, condition; Log sample info Reject samples if: Unlabeled, wrong container, Hemolysed, insufficient volume, Label-form mismatch Document and notify requester
  • 12.
    Registering and TrackingSamples Maintain sample log/register: ID number, patient info, Collection/receipt time,Tests requested Manual or digital tracking Aliquots must be traceable
  • 13.
    Sample Storage andRetention Policies should define:What to store and for how long, Storage conditions and organization Long-term samples need tracking systems Avoid unnecessary freeze/thaw cycles
  • 14.
    Sample Referral andDisposal Referral: Use correct forms and containers, Monitor turnaround and results Disposal: Follow safety and local regulations, Disinfect before disposal
  • 15.
    Sample Transport Maintain sampleintegrity: Control temperature, use proper containers Adhere to transport regulations: ICAO, IATA, national rules Use triple packaging: Primary (sealed, labeled), Secondary (watertight, absorbent), Outer (protective box)
  • 16.
    Managing Sample Transport Trainall personnel handling samples Local transport: Use ice boxes, monitor time Air/road transport: Comply with dangerous goods regulations Categories: A: High risk (UN 2814/2900), B: Lower risk (UN 3373)