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SOURCES OF ERROR IN MEDICAL
LABORATORY INVESTIGATIONS
AND IT’S PREVENTION
PRE-ANALYTICAL
ANALYTICAL
POST-ANALYTICAL
by
JAMES A. HODEY
27TH JUNE, 2023
1
OUTLINE
• INTRODUCTION
• CLASSIFICATION OF PRE-ANALYTICAL VARIABLES
• OVERVIEW OF VARIABLES, THEIR EFFECTS AND
CORRECTIVE ACTIONS
• ANALYTICAL ERRORS
• POST ANALYTICAL ERRORS
• CONCLUSION
• REFERENCES
2
INTRODUCTION 1/4
• Medical Laboratory Service plays a pivotal role
in; diagnosis, clinical decision making, patient
management and follow-up, surveillance and
disease control, planning, monitoring and
evaluation, and budgeting.
• Laboratory practice is divided into 3 phases
(pre-analytical, analytical and post-analytical) all
targeted for quality improvement.
• Total testing process begins with test Ordering,
Reporting of test results up to clinical decision
making, these encompasses the 3 phases. 3
INTRODUCTION 2/4
4
INTRODUCTION 3/4
• Laboratory errors as defined by Bonini et al. is
“a diagnosis that is missed, wrong, or delayed, as
detected by some subsequent definitive test or
finding”.
• This has been further acknowledged and
adopted by the ISO technical report 22367,
• as “ a defect occurring at any part of the
laboratory cycle, from ordering test to reporting,
interpreting and reacting to results”.
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INTRODUCTION 4/4
• Among the phases, pre-analytical errors currently
accounts for about 75% of all the errors (Lippi et al;
Plebani and Carraro et al).
• Sadly, most activities in the pre-analytical phase is
neither performed entirely in the clinical laboratory
nor under the control of laboratory personnel,
hence difficult to monitor and improve.
• Most laboratories often leave pre-analytical
activities to other health care personnel who have
little to no formal training in Medical Laboratory
practice.
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CLASSIFICATION OF PRE-ANALYTICAL
VARIABLES
• Pre-analytical processes includes all steps that
occur from test ordering until right before
sample analysis.
• Pre-analytical variables is classified into:
Controllable factors
Non-controllable factors
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CONTROLLABLE FACTORS
• Request and test sample factors
• Physiological factors
Posture/Recumbency
Circadian variations
Physical fitness, exercise and Training
Travels
• Lifestyle factors
 Food and fasting state
Diet
Herbal preparations
Recreational substances
Stimulants
Drugs and medications 8
NON-CONTROLLABLE FACTORS
• Age
• Sex
• Race
• Environmental
• Medical conditions / co-morbidity
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REQUEST AND TEST SAMPLE FACTORS 1/2
• Test ordering
• Patient identification
• Patient preparation
• Site selection and preparation
• Tourniquet Application and time
• Venipuncture Technique
• Use of appropriate sample bottles
• Order of draw
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REQUEST AND TEST SAMPLE FACTORS 1/2
• Right / appropriate specimen
• Right / appropriate sample tube(s)
• Correct specimen volume
• Proper sample Handling and specimen processing
• Serum or plasma samples
• Centrifugation/ sample separation
• Proper handling of blood samples
• Stability and storage for whole Blood,
serum/plasma, stool, urine, CSF, Swabs, etc.
• Proper packaging and transport of specimen. 11
TEST ORDERING
• Filling of test request form. Test requisition form
should contain a min. of patient’s name, age, sex,
Hospital number, location, Prescribers name and
contact, clinical diagnosis and brief clinical
information including any initial treatment.
• Ordering of wrong test. This could be due to:
 Confusion over tests with similar names (such
as 25- hydroxyvitamin D vrs 1,25-
dihyroxyvitamin D).
Transcription errors and misinterpreted verbal
orders, which occurs when physicians do not
place test orders themselves. 12
Sample of Information on Request forms in March
Provided Not Provided
Name 100 0 (0%)
Sex 84 16 (16%)
Age 82 18 (18%)
Folder No. 16 84 (84%)
CR No. 46 54 (54%)
Diagnosis 14 86 (86%)
Prescriber’s
Name
71 29 (29%)
Prescriber’s
Signature
67 33 (33%)
0
20
40
60
80
100
120
Graphical Presentation
Provided Not Provided 13
CORRECT SAMPLE BOTTLE AND SAMPLE
VOLUME
• Use of appropriate sample bottle as indicated for the
test to be carried out.
• Collect adequate sample quantity as labelled on tube,
unless in peculiar situations ,e.g. neonates.
• Use of the appropriate tube e.g pediatric tubes for
neonates and babies.
• Order of Draw;
• Blood culture
• Serum tubes
• Heparin tubes
• EDTA tubes
• Fluoride oxalate tubes
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PROPER SAMPLE HANDLING AND
SPECIMEN PROCESSING
• No vigorous shaking of blood samples, avoid hemolysis.
• Gently rock blood tube to mix with anticoagulant.
• Samples collected into one type of tube should never be
transferred into another tube.
• If blood collection site is distant from the laboratory,
specimen should be collected into evacuated tubes
containing thixotropic polymer gel and should be
centrifuge on site.
• The gel forms an effective barrier between the
separated serum/plasma and cells, so that no leakage of
cellular constituent into the supernatant above the gel.
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RIGHT SPECIMEN FROM APPROPRIATE SITE
• Plasma allows for more rapid processing of specimen
for clinical test.
• But anticoagulants may interfere with some analytical
methods E.g. K+ and phosphate.
• Type of urine specimen needed for different tests vary.
• Early morning urine for UPT and microscopic
examination of cells,
• Fresh urine for cytology,
• Collection of 24hrs urine for quantitative
measurement,
• Mid-stream urine for c/s
• Terminal urine for S. haematobium.
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PHYSIOLOGICAL FACTORS 1/2
Prolong bed rest can dramatically affects body
constituents.
• Plasma volume and ECF vol. decrease within few
days
• Hematocrit increase by up to 10% .
• Creatinine kinase increases from muscle release.
• Plasma protein concentration reduces.
• Protein- bound constituents decreases.
• Serum potassium, reduces by 0.5mmol/L.
• Hydrogen ion excretion decreases.
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PHYSIOLOGICAL FACTORS 2/2
• Calcium: Hypercalcemia, hypercalciuria , from
bone resorption
• The amplitude of circadian variation of cortisol is
reduced with prolonged immobilization.
• As a result some hospitalized patients should be
delay certain tests until after they leave the
hospital and resume normal activity.
• When an individual becomes active after a
period of bedrest, longer than 3 weeks is
required before calcium balance is achieved.
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LIFESTYLE
DIET:
• Plasma urea conc. doubles, within 4 days of change
of diet to high protein diet, along with increase in
urinary excretion. Serum cholesterol, phosphate,
urate and NH3 conc. also increases concomitantly.
• A high fat diet increases serum TG conc., but depletes
the nitrogen pool because of nitrogen requirement
for excretion of ammonium ions to maintain acid-
base homeostasis.
• A high carbohydrate diet decreases the serum
concentrations of LDL- cholesterol, triglycerides,
cholesterol and protein. 19
FOOD AND FASTING STATE
• Food ingestion is a significant source of pre-
analytical variability. This effect varies based on
analyte and time between meal ingestion and
blood collection.
• e.g, glucose and TGs significantly increases after
meals with high carbohydrates and fat respectively.
• An overnight fasting period of 10 to 12 hours
prior to blood collection is optimal for minimizing
variations.
• Glugacon and insulin secretions are stimulated by
protein meal, and insulin alone is stimulated by
carbohydrate meal. 20
DRUGS
• Opiates– increases pancreatic enzymes
• Oral contraceptives– reduces HDL and increases
LDL
• Thiazides – Hypokalemia, hyperglycaemia,
hyperuricemia, prerenal azotemia, increased LDL-
Chol, total- Chol and TGs
• Phenytoin - Reduces calcium and phosphate
conc. (with risk of osteomalacia), increases ALP
activity and induces synthesis of Bilirubin
conjugating enzymes in the liver.
• Also causes hyperglycemia and glycosuria. 21
VENDOR SELECTION AND PROCUMENT
• Vendor qualification and selection
• Inspection of vendor premises for conditions of
Storage, Packaging and transport of reagents and
consumables.
• Use of GSA and FDA approved products
• Pre testing and validation of samples (before
award and acceptance during delivery)
• Verification, Stores receipt and acceptance
• Storage conditions in facility and stock taking
• Laboratory structural design and work flow
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CORRECTIVE ACTION
• Correct and adequate information on request.
• Proper client preparation prior to sample collection.
• Education on proper sample tubes, order of draw and
blood to anticoagulant ratio.
• Proper sample storage, packaging and transport.
• Introduction and education on Sample acceptance
and rejection criteria manual.
• Development and introduction to laboratory
handbook.
• Laboratory's advice is sort and adhered to during
procurement. 23
ANALYTICAL ERRORS
1. Systemic error- indicates poor accuracy
 Poor calibration
 Incorrect procedure
 Wrong standard
2. Random errors- indicates poor precision
 Pipetting error
 Incorrect sample numbering
 Transcript error
 Reader fluctuation
2. Inherent errors
 Power fluctuations
 Machine precision errors
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POST ANALYTICAL ERRORS
1.Data entry errors.
2.Hand written results
3.Verbal miscommunication of results
4.Reporting delays
5.Lapse in communicating critical results
6.Report issued but not used for immediate
clinical dicision
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CONCLUSION
• Prevention of laboratory errors is a shared
responsibility, starting from the client, relations,
prescribers, nurses, laboratory staff, stores and
procurement, administration, accounts, orderlies
and all health workers.
• Actions to control laboratory error is a journey.
• Never relax or overlook it.
• Enjoy analyzing and implementing CAPA.
• This is the only way for continuous quality
improvement for better patient care.
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REFERENCES
• Tietz Clinical Chemistry and Molecular
Diagnostics, 5th Ed.
• Bishops Clinical Chemistry- Principles, Techniques,
Correlations, 7th Ed
• Bonini P, Plebani, Cerrioti F, Rubboli F. Errors in
Laboratory medicine. Clin. Chem 2002:48:691-8.
• Carraro P, Plebani M. Errors in stat laboratory
Types and frequencies 10 years later. Clin Chem
2007:53:1338-42.
• Young DS. Effects of pre-analytical variables on
clinical laboratory tests. 3rd ed. Washington,
DC:AACCP Press, 2007. 27
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THANKS FOR
YOUR ATTENTION
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