A process to review and improve our activities

1. The Post Mortem
process for
Lean
Learning
Activities
The R’s

2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving

3. Post Mortem walks allow
us to see how we have
done and what needs to
be improved. It completes
the simulation cycle.

4. Reset
Review
People Process
Resonance Return Resolve Retain Rework Replace
Retry

5. Reset
Outline what happened
during the activity.

6. Review
Check the success,
improvement, and follow
up needs from the activity.

7. Focus:
People

8. Resonance
How did the activity
fit with the audience?
If not well, what action should be taken?

9. Return
Did the process yield
the expected results?
If not, what action should be taken?

10. Resolve
Are there open items
from the activity?
If so, what action should be taken?

11. Focus:
Process

12. Retain
Which aspects of the process
should be kept as they are?

13. Rework
Which aspects of the
process should adjusted?
Build the plan to rework.

14. Replace
What aspects of the process
should be replaced?
Build the plan to replace.

15. Retry
Run the revised process
and update the standard.