Here is the Lean Six Sigma Course Training Part 18 presented by Lean-Insight.com Are you looking for six sigma training classes in Bangalore, then consult Lean-Insight. For upcoming schedules visit: http://lean-insight.com/six-sigma-training-bangalore/

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Lean Six Sigma Training
Part 18
Training Location: Bangalore / Bengaluru

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RUN the Score Event
 Team trained
 Start work Monday
Gather / review data on the current situation
Avoid jumping to solutions
Do not get bogged down in details, stay at the 10,000 foot level
 Consider all ideas for improvement and select the ones that
are
The best ideas
Can be reasonably completed within existing constraints
 Friday final meeting
Presentation to management
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3. SCORE team meetings
 The SCORE team meets as a group.
Usually meet twice a day.
Assignments are carried out between meetings.
 Progress is reviewed.
Action items completed as scheduled?
Has the scope of the event changed?
 Action lists are created.
Are the next steps clear?
Does the team have all materials needed?
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4. 4
SCORE Event, 10 Ground Rules
1. There is no rank among team members
2. Keep an open mind to change
3. Change is good, more change is better
4. Maintain a positive attitude
5. Nobody blames anyone for anything
6. Respect each other
7. There is no such thing as a dumb question
8. Plans are only good if they can be implemented, plans succeed only if the gains
are sustained
9. There is no substitute for hard work
10. Have Fun!!
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5. 5
The Presentation on Friday
The SCORE Team Leader
Sets the logistics
Invites senior management
Rehearses the presentation with team
Room time and place
Acts as master of ceremonies during the meeting.
Is responsible for ensuring the “To Do” list is completed.
Each team member participates in the presentation.
Be prepared to answer “What have you Learned?”
Keep answers to less than 1 minute
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Evaluate
All affected employees must be trained in the new process.
Verify that the process is actually running at the new measure of success.
Complete the Documentation.
Standard work sheets
Value stream map revisions
Safety improvements in place.
New layouts are complete.
Cost / savings benefits calculations are completed.
List of future improvements established.
The final presentation marks the end of the Run step
and the beginning of the Evaluate step.
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Follow-up
The SCORE event leader is responsible to frequently follow up with the persons
responsible to complete those items which are on the TO-DO list.
Typically a finance person is identified to evaluate and document the savings from
the SCORE event.
“Completing the to do list shows everyone that the company is serious about
implementing suggestions for improvement.”
Leadership Evaluation
After the celebration, senior executives should review all aspects of the event. If a
Union shop, a union rep should be included.
What went well, what did not?
Were there any surprises?
Were goals and objectives met?
Were there any failures?
What could we do better next event?
Contact the workers in the improved area
How do they feel about the changes?
Gather more suggestions for improvement
Provide this feedback to team leaders.
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Provide feedback
 After evaluations, provide feedback to all
involved
Post before and after metrics or pictures
Publish the results
Publish gains
 Be sure to include the workers in the flow
of information
 Constantly remind everyone that the
need for improvement goes on forever.
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SCORE in Summary
Successful SCORE Events
 Are determined by the thoroughness of
the event planning.
 The devil is always in the details, the
events are fast paced and there is no
time to adjust once underway.
 Consider all of the variables and
interactions prior to the event kick off.
 Learn from past events by doing a post
mortem on each event.
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10. 10
The Toyota Production System T. Ohno
• Perspectives by the founder of the TPS
The Toyota Way J. Liker
• 14 Principles by a professor & student of TPS
Lean Thinking D. Jones & J. Womack
• TPS as a business system approach
Learning to See D. Jones
• How-to Value Stream Mapping Guide
Better Thinking, Better Results B. Emiliani
• Lean as a total business solution
The DNA of TPS…HBR article S. Spear & K. Bowen
• What makes TPS work at Toyota
Additional Resources - Books
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