MyRuby offers an outsourced telephone answering and receptionist service to help busy businesses. Some key benefits include: answering calls and screening messages, booking meetings and appointments, maintaining customer records, and assisting callers with questions. The service aims to provide a personalized experience and professional handling of all client calls. Current clients praise MyRuby for being quick to respond, extremely professional, and for providing a level of service that makes their businesses seem larger.

1. THE PERFECT RECEPTIONIST
FOR AN IMPERFECT WORLD

2. but the world is not perfect.

3. • Missed calls, especially during peak times
• Lost revenue from missed new business calls
• Wasted time on sales calls and unplanned interruptions
• Poor impression given when calls are unanswered or handled unprofessionally
Common challenges faced by businesses today

4. MyRuby offers a solution.
An outsourced telephone answering,
receptionist and PA service designed
specifically for busy people and
businesses across the UK.

5. What MyRuby can do for you. We put the pressure
on us to get everything perfect and accurate for you.
1. Telephone answering
A team of friendly, experienced
MyRuby receptionists dedicated to
answering and screening your calls.
2. Booking meetings,
appointments, travel
arrangements etc.
We can make bookings and
appointments for you. Think of Ruby
as an extra pair of hands.
3. Maintaining customer
records
We take on the admin so you have
more time to focus on your own work.
4. Assisting callers
Clients have somebody friendly and
knowledgeable to talk to, answering their
questions if you are unavailable. Whether
giving directions or answering straight
forward questions, we can help.

6. It’s easy for you
to set-up and use our
call answering service.
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7. Ruby is dedicated to
your business. Your
calls ring in our office.
•
•

8. Never miss a call.
Your Ruby actions
every call accurately and
keeps you informed.
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9. Messages are delivered by
email or sms. We get your
messages to you as soon as
we come off the call.

10. “I haven't got the space for a PA in my office. Now
I've found Ruby I haven't got the need for one
either.”
T. Dimambro, Financial Services, Essex
What Tony says about us:

11. “They are quick to respond and
extremely professional in the
way they handle calls. They add
the feel of our organisation
being bigger than it is”
“I never thought a remote
reception service could provide
such a personalised and
professional service.”
“The high levels of
professionalism and
communication give us
complete faith in MyRuby’s
service.”
“The friendly staff are clued up as to
my business requirements. Instant
text messages enable me to react
quickly”
What our clients say…

12. A note from our MD
“Here at MyRuby we pride ourselves on providing a bespoke
service for every client. This means your business and your
clients are at the heart of everything we do. Our Reception
Team is sourced specifically for their Customer Service skills,
and then coached in our specialised ‘Ruby Way’.
Our approach ensures that every call is handled individually
with your business needs at the forefront of your personal
Ruby’s mind, at all times.’’
Thank you for taking the time to read about MyRuby and we
hope to soon be an indispensable part of your Team!
Kindest
Natalie

13. About MyRuby
• Businesses across the UK choose MyRuby for their specialised industry knowledge.
• MyRuby has been supporting companies with their reception, PA and diary
management needs since 2007.
• Everything we do is focused on delivering a personal service.
• Accuracy, professionalism and flexibility are our core values.
• MyRuby’s robust business systems and processes complement the smooth running
of any organisation.
• MyRuby’s pricing is transparent and based on usage. We only charge where we
deliver value.

14. Take a 10 day free trial.

15. Meet your Ruby.
We’re sure you’ll soon
wonder how you ever
managed without her.
Call 0800 988 0977 or
Register your interest online at
myruby.co.uk/prices/free-trial/